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  • All HBS Web  (7,571)
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  • 15 Mar 2021
  • Blog Post

Be Unapologetically Yourself: Interview with Singer-Songwriter and Banking Strategist Andrea Mendoza

date and found herself drawn back to making her own music. “I had never done it though, so I turned to my brother for help coaching me through the process of writing my own songs,” she said. While working... View Details

    Kris Johnson Ferreira

    Kris Ferreira is the Edgerley Family Associate Professor of Business Administration in the Technology and Operations Management (TOM) Unit. She teaches the Supply Chain Management course in the MBA elective curriculum and analytics in numerous Executive Education... View Details

    Keywords: retailing
    • April 1999 (Revised September 2000)
    • Case

    Interep National Radio Sales, Inc.

    By: Benson P. Shapiro, Stephen X. Doyle and Wade Myers
    Interep must mobilize sales information technology, organizational structures, and sales management processes to protect and enhance its strong position as a radio advertising sales firm. Opportunities and risks are high in this complex, rapidly changing sales agency... View Details
    Keywords: Management Practices and Processes; Sales; Strategy; Information Technology; Advertising; Risk and Uncertainty; Opportunities; Fluctuation; Media and Broadcasting Industry; Media and Broadcasting Industry; New York (state, US)
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    Shapiro, Benson P., Stephen X. Doyle, and Wade Myers. "Interep National Radio Sales, Inc." Harvard Business School Case 999-011, April 1999. (Revised September 2000.)
    • Forthcoming
    • Article

    The Anatomy of a Hospital System Merger: The Patient Did Not Respond Well to Treatment

    By: Raffaella Sadun, Martin Gaynor, Adam Sacarny, Chad Syverson and Shruthi Venkatesh
    Despite the continuing US hospital merger wave, it remains unclear how mergers change, or fail to change, hospital behavior and performance. We open the “black box” of hospital practices through a mega-merger between two for-profit chains. Benchmarking the merger's... View Details
    Keywords: Performance Improvement; Mergers and Acquisitions; Health Industry
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    Sadun, Raffaella, Martin Gaynor, Adam Sacarny, Chad Syverson, and Shruthi Venkatesh. "The Anatomy of a Hospital System Merger: The Patient Did Not Respond Well to Treatment." Review of Economics and Statistics (forthcoming). (Pre-published online October 23, 2023.)
    • 12 PM – 1 PM EST, 05 Mar 2019
    • Webinars: Career

    Starting a New Position? How to Ensure You're Successful

    About to begin a new role at a new company or one within your existing organization? Inflection Point Partners' Matt Spielman (MBA 1999) shares the five-step process that he has put into practice with executives across the globe to help ensure success in those first... View Details
    • 01 Dec 1999
    • News

    Covering the Issues

    out of proportion with the real facts." Penning a 1957 cover story titled "These Machines Are Morons," an AMP graduate highlighted the difficulties of the ten-year process of converting from punch cards to the latest technology - the... View Details
    Keywords: Susan Young, Deborah Blagg, and Garry Emmons
    • 2011
    • Book

    Being the Boss: The 3 Imperatives for Becoming a Great Leader

    By: Linda A. Hill and Kent Lineback
    You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're constantly fighting fires. You're mired in office politics. You end each day exhausted and... View Details
    Keywords: Management; Leadership; Management Skills; Employee Relationship Management; Personal Development and Career; Groups and Teams; Social and Collaborative Networks
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    Hill, Linda A., and Kent Lineback. Being the Boss: The 3 Imperatives for Becoming a Great Leader. Harvard Business Review Press, 2011.
    • Web

    Building and Sustaining a Successful Enterprise - Intensive - Course Catalog

    HBS Course Catalog Building and Sustaining a Successful Enterprise - Intensive Course Number 1507 Baker Foundation Professor of Management Practice Willy Shih Spring; Q3; 1.5... View Details
    • 05 Jun 2021
    • News

    From Strength to Strength: Happiness and Success at Every Stage of Life

    • 2017
    • Other Teaching and Training Material

    Organizational Behavior Reading: Leading Organizational Change

    By: Ryan Raffaelli
    This reading combines conceptual frameworks and research-based knowledge to provide practical guidance about how to lead organization change. The essential reading outlines key choices leaders must make when managing a change and the common traps that can cause a... View Details
    Keywords: Leading Change; Organizational Change and Adaptation; Change Management
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    Raffaelli, Ryan. "Organizational Behavior Reading: Leading Organizational Change." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8324, 2017.
    • March 2023
    • Background Note

    A Primer on OKRs

    By: Suraj Srinivasan and Li-Kuan (Jason) Ni
    The OKR framework is a popular goal-setting and strategy execution tool that uses goal setting through “Objectives” and measuring performance using “Key Results” on a periodic basis to measure and drive performance. The OKR framework has been adopted and practiced at... View Details
    Keywords: Business Organization; Talent and Talent Management; Framework; Corporate Governance; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Management Skills; Management Systems; Measurement and Metrics; Outcome or Result; Performance Effectiveness; Performance Evaluation; Performance Expectations; Performance Productivity; Performance Efficiency
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    Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "A Primer on OKRs." Harvard Business School Background Note 123-081, March 2023.
    • 05 Jul 2006
    • Working Paper Summaries

    Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units

    Keywords: by Anita L. Tucker, Ingrid M. Nembhard & Amy C. Edmondson; Health
    • 01 Dec 2019
    • News

    Action Plan: Tapping into a Legacy

    As the new managing director of Hall & Woodhouse, one of England’s leading regional breweries, Matt Kearsey (AMP 193, 2017) knows that the best-tasting beer requires more than premium hops and pure spring... View Details
    Keywords: Leah Flickinger; manufacturing; craft beer; leadership; management; Beverage and Tobacco Product Manufacturing; Beverage and Tobacco Product Manufacturing
    • 22 Aug 2016
    • Research & Ideas

    Master the One-on-One Meeting

    But how we treat them as individuals can determine the way their DNA will impact the fabric of your organization. What are you doing, as their manager, to make sure they are satisfied and making the best contribution to your organization?... View Details
    Keywords: by Julia B. Austin
    • April 1993 (Revised May 1994)
    • Case

    General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

    By: F. Warren McFarlan and Katherine Seger
    Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details
    Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Consulting Industry
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    McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)." Harvard Business School Case 193-144, April 1993. (Revised May 1994.)
    • 15 May 2020
    • Research & Ideas

    Find Your Pragmatic Path through Radical Uncertainty

    the future. Process planning and scenario planning make more sense than fixed projections because they focus on answerable questions. What is required to remain solvent per month? What startup costs will be... View Details
    Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
    • 04 Feb 2022
    • Blog Post

    Energy and Cleantech: Career Advice from the Career & Professional Development Office

    (HBS 2003), Managing Director of Career & Professional Development (“CPD”). At the time, Kristen was expanding CPD’s employer relations and career coaching teams in an effort to grow the School’s... View Details

      Roberto Verganti

      Roberto Verganti (rverganti@hbs.edu) is in the Technology and Operations Management Unit at Harvard Business School. He teaches Design Theory and Practice for the View Details

      Keywords: automotive; computer; consumer products; electronics; fashion; food; furniture; high technology; home appliances; industrial goods; pharmaceuticals; semiconductor; software; telecommunications; textiles
      • August 1994 (Revised May 2001)
      • Case

      ITT Automotive: Global Manufacturing Strategy (1994)

      By: Gary P. Pisano and Sharon L. Rossi
      ITT Automotive is in the process of developing a new-generation antilock brake system (ABS), designated the MK-20. The case focuses on the level of automation to be used in the production of this new system, and whether all plants should use the same process... View Details
      Keywords: Information Technology; Innovation Strategy; Production; Product Development; Globalized Firms and Management; Performance Productivity; Manufacturing Industry; Auto Industry; Belgium; Germany; United States
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      Pisano, Gary P., and Sharon L. Rossi. "ITT Automotive: Global Manufacturing Strategy (1994)." Harvard Business School Case 695-002, August 1994. (Revised May 2001.)
      • Working Paper

      Diversification as an Adaptive Learning Process: An Empirical Study of General-Purpose and Market-Specific Technological Know-How in New Market Entry

      By: Dominika Kinga Randle and Gary P. Pisano
      An enduring trait of modern corporations is their propensity to diversify into multiple lines of business. Penrosian theories conceptualize diversification as a strategy to exploit a firm’s fungible, yet “untradeable,” resources and point to redeployment of... View Details
      Keywords: Growth and Development Strategy; Technology Adoption; Diversification; Market Entry and Exit; Transformation
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      Randle, Dominika Kinga, and Gary P. Pisano. "Diversification as an Adaptive Learning Process: An Empirical Study of General-Purpose and Market-Specific Technological Know-How in New Market Entry." Harvard Business School Working Paper, No. 23-032, December 2022.
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