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  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

are delivering, and as a tool to continuously improve their processes. Innovative providers will market their areas of excellence and will grow geographically as opposed to growing solely by offering new products. There will be... View Details
Keywords: by Michael E. Porter; Health
  • April 2025 (Revised April 2025)
  • Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane
This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details
Keywords: Banks and Banking; Governance Controls; Information Technology; AI and Machine Learning; Analytics and Data Science; Cybersecurity; Digital Platforms; Digital Transformation; Information Management; Information Infrastructure; Technology Adoption; Job Cuts and Outsourcing; Knowledge Management; Knowledge Sharing; Leading Change; Growth and Development Strategy; Marketing; Product Development; Performance Improvement; Customization and Personalization; Financial Services Industry; United States
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Bojinov, Iavor I., Karim R. Lakhani, and David Lane. "JPMorganChase: Leadership in the Age of GenAI." Harvard Business School Case 325-066, April 2025. (Revised April 2025.)
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

Have Persistent Effects Over Time? A Look at Law and Finance around the World c. 1900 Author:Aldo Musacchio Abstract How persistent are the effects of legal institutions adopted or inherited in the distant past? A substantial literature... View Details
Keywords: Martha Lagace
  • 11 Oct 2017
  • Research & Ideas

The House Wants to Squelch Voices of ‘Small’ Shareholders. Research Shows Those Voices Matter.

House version of the CHOICE Act were passed into law, an individual investor in Exxon Mobil would need to own at least $3.49 billion of stock in order to be permitted to submit a proposal for shareholder consideration, based on the company’s View Details
Keywords: by Carmen Nobel
  • 07 Feb 2017
  • First Look

First Look at New Research: February 7

western firms and universities, we test whether contextual knowledge is codified in the west by ethnic migrant inventors and spread by their ethnic networks. Our identification comes from an exogenous shock to the quota of H1B visas, and a list of View Details
Keywords: Sean Silverthorne
  • 07 Dec 2009
  • Research & Ideas

Government’s Positive Role in Kick-Starting Entrepreneurship

market, then investors, employees, intermediaries such as law firms and data providers, and the wider capital markets are likely to be knowledgeable about the venturing process and the strategies, financing, support, and exit mechanisms... View Details
Keywords: by Sean Silverthorne; Technology
  • 03 Jul 2012
  • First Look

First Look: July 3

address poverty and poverty-related social needs. Using a number of illustrative cases, we explore how variation of local institutional mechanisms shapes the local "face of poverty" in different communities and how this relates... View Details
Keywords: Sean Silverthorne
  • 04 Mar 2014
  • First Look

First Look: March 4

in Large Markets By: Kojima, Fuhito, Parag A. Pathak, and Alvin E. Roth Abstract—Accommodating couples has been a long-standing issue in the design of centralized labor market... View Details
Keywords: Sean Silverthorne
  • 23 Oct 2007
  • First Look

First Look: October 23, 2007

features of the institution—the incentives staff face and how the institution is governed—remain largely unchanged. Download the paper: http://www.hbs.edu/research/pdf/08-027.pdf The Dynamic Interplay of Inequality and Trust—An... View Details
Keywords: Sean Silverthorne
  • 14 Jan 2002
  • Research & Ideas

Countries on the Cusp: The Power of Nationalism

recognize, as well, that national identities have purposes embedded within them that may be much broader than things like language and religion, and encompass ideas about what part of the world, what part of the region, what kinds of political View Details
Keywords: by Martha Lagace
  • 30 Jun 2009
  • First Look

First Look: June 30

http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=809114 TOTO: The Bottom Line Harvard Business School Case 809-064 TOTO, the leading manufacturer of toilets in Japan, is struggling to penetrate the U.S. market with its premier... View Details
Keywords: Martha Lagace
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

government turns out to be different from that in the United States. It shows that big business emerged as a constructive player in environmental policy in the 1960s, when it persuaded the government to establish a joint research View Details
Keywords: Sean Silverthorne
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

  Working PapersInitiating Divergent Organizational Change: The Enabling Role of Actors' Social Position Author:Julie Battilana Abstract This study addresses the paradox of embedded human agency, or the contradiction between actors' agency and View Details
Keywords: Martha Lagace
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

on human resource management. Most companies have viewed the ructions caused by COVID as an anomaly. They aren’t. COVID accelerated a number of trends that were latent in the labor market before the onset of... View Details
Keywords: by HBS News
  • 28 May 2013
  • First Look

First Look: May 28

to corrupt behavior.   Working Papers Carry Trade, Reserve Accumulation, and Exchange-Rate Regimes By: Alfaro, Laura, and Fabio Kanczuk Abstract—Carry-trade activity and foreign participation in local-currency-bond markets in emerging... View Details
Keywords: Sean Silverthorne
  • May 2020
  • Case

Trust Merchant Bank

By: Ramon Casadesus-Masanell, Pippa Tubman Armerding, Dilyana Karadzhova Botha and Salim Dewji
Trust Merchant Bank (TMB), a leading bank in the Democratic Republic of Congo (DRC), needs to decide whether to enter the soon-to-be-liberalized insurance industry. Since its founding in 2004, TMB has played a pivotal role in reshaping the DRC banking landscape by... View Details
Keywords: Retail Banking; Financial Services; Financial Inclusion; Turnaround; Fintech; Banks and Banking; Financial Condition; Insurance; Corporate Strategy; Expansion; Business Model; Family Business; Entrepreneurship; Information Technology; Monopoly; Banking Industry; Insurance Industry; Africa; Congo, Democratic Republic of the
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Casadesus-Masanell, Ramon, Pippa Tubman Armerding, Dilyana Karadzhova Botha, and Salim Dewji. "Trust Merchant Bank." Harvard Business School Case 720-449, May 2020.
  • November 2009 (Revised June 2012)
  • Supplement

Crisis and Reform in Japan's Banking System (B)

By: Thierry Porte, Rawi E. Abdelal, Laura Alfaro and Jonathan Schlefer
In 1997, amidst Japan's ongoing financial problems, Prime Minister Ryutaro Hashimoto sought to restructure the financial sector to make it more transparent and globally competitive. He hoped that this effort, dubbed the "Big Bang" after the British financial... View Details
Keywords: History; Adaptation; Policy; Globalized Markets and Industries; Financial Crisis; Business and Government Relations; Macroeconomics; Restructuring; Global Strategy; Banks and Banking; Banking Industry; Japan
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Porte, Thierry, Rawi E. Abdelal, Laura Alfaro, and Jonathan Schlefer. "Crisis and Reform in Japan's Banking System (B)." Harvard Business School Supplement 710-037, November 2009. (Revised June 2012.)
  • 28 Jun 2016
  • First Look

June 28, 2016

jurists, including Louis Brandeis and institutional economist E.R.A. Seligman, supported RPM as a protection to independent proprietors. The breakdown of legal and economic consensus regarding what constituted “unfair competition” allowed... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2002
  • Research & Ideas

Are Consumers the Cure for Broken Health Insurance?

far-reaching. First, the number and variety of investment choices skyrocketed, as new mutual fund companies rushed into the market with creative, differentiated offerings. Today, according to Institutional... View Details
Keywords: by Regina E. Herzlinger
  • 05 Jan 2010
  • First Look

First Look: January 5

Founding Institutions in the U.S. Commercial Banking Industry Authors:Christopher Marquis and Zhi Huang Publication:Academy of Management Journal (forthcoming) Abstract This study focuses on the imprinting of View Details
Keywords: Martha Lagace
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