Ideas - Publications - Faculty & Research

January 2025
Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell

In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details

Citation

Educators

Get to better, more effective strategy.

In nearly every business segment and corner of the world economy, the most successful companies dramatically outperform their rivals. What is their secret? In "Better, Simpler Strategy," Harvard... View Details

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

you're not going to make any progress. Be sure about what's the problem you're trying to solve, because the biggest flaw that a corporate explorer or entrepreneur makes is that they are too obsessed with their own idea rather than about... View Details

Keywords: by Lane Lambert

01 Sep 2023
News

Made in Italy

boundaries of the classroom. The idea stretches back to 2006, when, in the aftermath of Hurricane Katrina, a group of MBA students organized a service trip to New Orleans to study—and assist—businesses working to rebuild the city. Since... View Details

Keywords: April White

25 Apr 2024
News

Origin Stories

successful careers in industries ranging from venture capital, to energy, to beauty. John Hess: Family is the greatest treasure you have in life, and your good name is the greatest gift you have in life. Desiree Rogers: I was surrounded by this whole View Details

Web

Our Values | About

these and other issues that are affecting our School and campus. This is my purview as Dean and this is my responsibility to each of you. Our Values “And Thinking” is the idea that we can go beyond traditional either/or dichotomies and... View Details

01 Dec 2023
News

A Continuum of Innovation

Administration. In this conversation, Weinzierl, the Joseph and Jacqueline Elbling Professor of Business Administration, highlights some of the ways the School has strengthened the MBA curriculum in recent years by adopting new ideas and... View Details

Keywords: Jennifer Gillespie

09 Feb 2015
Research & Ideas

Professional Networking Makes People Feel Dirty

Editor’s note: Concerns about data falsification and fabrication in a study conducted by Francesca Gino as part of this article have been shared by Harvard Business School with the publishing journal’s editor, along with a request that the article be retracted. For... View Details

Keywords: by Carmen Nobel

February 2017
Case

Yemeksepeti: Growing and Expanding the Business Model through Data

By: William R. Kerr, Gamze Yucaoglu and Eren Kuzucu

In October 2016, Nevzat Aydin, co-founder and CEO of Yemeksepeti, the Turkish online food-ordering company, was looking over the company's quarterly results and projections for the upcoming year with his management team. It had been almost a year and a half since Aydin... View Details

Citation

Educators

Purchase

15 Sep 2021
Research & Ideas

Don't Bring Me Down: Probing Why People Tune Out Bad News

which deals with avoidance as a way to form excuses for other behavior, and “rational inattention,” which is the idea that people simply can’t realistically pay attention to everything. Exley says bridging these View Details

Keywords: by Kristen Senz

21 Dec 2011
Research & Ideas

The Most Common Strategy Mistakes

as the notion that you're supposed to delight and retain every single customer. Let's take this last idea as an example. If you listen to every customer and do what they ask you to do, you can't have a strategy. Like so many View Details

Keywords: by Joan Magretta

15 May 2018
First Look

New Research and Ideas, May 15, 2018

Meta-analyses of published studies show that those ideas are myths—men and women actually have similar inclinations, attitudes, and skills. What does differ is the way they are treated on the job: Women have less access to vital... View Details

Keywords: Dina Gerdeman

Web

Online Business Strategy Course | HBS Online

Sales Success and Willingness to Pay Asking How Near-Customers Featured Exercises Identify ways to increase and decrease willingness to sell (WTS) to create a dual advantage Explore the idea of value drivers 5 hrs Module 2 Adding Value... View Details

09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

Related reading from the Working Knowledge Archives How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Stockphoto/Michael Vi View Details

Keywords: by Pamela Reynolds

Web

Your Alumni Community - Alumni

Be found. Update your profile Other Ways to Connect Read Class Notes See what your fellow alumni are up to today! If you have an idea for a story, would like to submit a letter to the editor, or just want to send us a note, please do.... View Details

14 Jan 2019
Op-Ed

These 4 CEOs Created a New Standard of Leadership

value. Through their leadership they encouraged other corporate leaders to embrace this multi-stakeholder approach. Harvard Business School’s Michael E. Porter called this idea “creating shared value” in January 2011. Let’s examine how... View Details

Keywords: by Bill George; Health; Banking; Food & Beverage; Consumer Products

30 Nov 2007
What Do You Think?

What Is Management’s Role in Innovation?

also "to provide a work environment of openness built on trust where every member of the team feels free to express their views/opinions without fear of ridicule or reprisal." Debbe Kennedy called for management to insure diversity in "people, View Details

Keywords: by Jim Heskett

03 May 2012
Working Paper Summaries

Learning by Supplying

Keywords: by Juan Alcácer & Joanne Oxley

10 Jan 2012
Working Paper Summaries

The Evolving Basis for Legitimacy of the World Trade Organization: Dispute Settlement and the Rebalancing of Global Interests

Keywords: by Arthur Daemmrich

26 Jun 2012
First Look

First Look: June 26

PublicationsBanks as Multinationals Author:Geoffrey Jones Publication:New York: Routledge, 2012 Abstract This is a revised edition of a comparative, international study which looks at the history of multinational banks. Researchers from the United States, Japan,... View Details

Keywords: Sean Silverthorne

Publications