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October 2013
Article

Consulting on the Cusp of Disruption

By: Clayton M. Christensen, Dina Wang and Derek C. M. van Bever

Consulting fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at traditional... View Details

Keywords: Disruptive Innovation; Consulting Industry

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Research Resources - Doctoral

sources, designing your study, deciding which statistical methods to employ, interpreting results, and writing a statistical program. Behavioral Research Services Harvard Business School’s Behavioral Research Services team supports experimental research and data... View Details

05 Mar 2009
What Do You Think?

How Frank or Deceptive Should Leaders Be?

Akerlof and Robert J. Shiller, Animal Spirits: How Human Psychology Drives the Economy, and Why It Matters for Global Capitalism (Princeton: Princeton University Press, 2009) Jim Collins, Good to Great: Why Some Companies Make the Leap... View Details

Keywords: by Jim Heskett

May 2002 (Revised January 2006)
Case

SG Cowen: New Recruits

By: Thomas J. DeLong and Vineeta Vijayaraghavan

Chip Rae, director of recruiting at SG Cowen, must decide which recruits to keep after the final interview process for new outside associate hires. Along with team captains assigned to each school, he reviews the criteria used to make hiring decisions. Their new... View Details

Keywords: Recruitment; Selection and Staffing; Decision Making; Management Practices and Processes; Service Industry

September 2006 (Revised March 2007)
Case

Recruitment of a Star

By: Boris Groysberg, Stephen Balog and Jennifer Haimson

Details power dynamics that unfold in the firm when one of its best and brightest threatens to leave. It focuses on the dynamics of attracting, hiring, compensating, negotiating, and leveraging a star performer in a professional service firm. In particular, traces the... View Details

Keywords: Talent and Talent Management; Compensation and Benefits; Recruitment; Resignation and Termination; Selection and Staffing; Job Interviews

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

James Lemoine, an assistant professor in the Organization and Human Resources Department of the School of Management at the University at Buffalo, have written extensively on VUCA, and argue, “If VUCA is seen as general, unavoidable, and... View Details

Keywords: by Boris Groysberg and Sarah Abbott

01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

When receiving their performance reviews, most people find such feedback conversations to be difficult, no matter how skilled the feedback-givers are. In a recent survey I conducted of 360 working adults, 89 percent said they were not looking forward to their upcoming... View Details

Keywords: by Francesca Gino

19 Jan 2023
Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

industry now. AI improves human decision-making The research emerges as LISH joins the newly launched Digital, Data, and Design Institute at Harvard. The 12-lab organization launched last year to study six themes including algorithms and... View Details

Keywords: by Rachel Layne

17 Jan 2011
Research & Ideas

Being the Boss

your boss. That's not the deal. You have to figure out the sources of power you have to influence the boss. You also have to see the boss as human and fallible in all the ways that you're human and fallible,... View Details

Keywords: by Carmen Nobel

December 2021
Case

Burning Glass Technologies: From Data to Product

By: Suraj Srinivasan and Amy Klopfenstein

In May 2021, Matt Sigelman, CEO of Burning Glass Technologies, a company that provided labor market analytics for a variety of markets, navigates his company’s transition from data company to product company. Burning Glass originated as a service that used artificial... View Details

29 Jan 2024
Research & Ideas

Do Disasters Rally Support for Climate Action? It's Complicated.

Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details

Keywords: by Rachel Layne

07 Feb 2023
Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

the study estimates. Cohen’s study emerges as record inflation and chronic staffing shortages collide making compensation a top challenge in human resources. While the trend is most heavily concentrated in lower-paying sectors like... View Details

Keywords: by Scott Van Voorhis

04 Mar 2019
What Do You Think?

What’s the Antidote to Surveillance Capitalism?

control of human behavior by totalitarian government, replacing human hopes, emotions, and even relationships with an “inside out” dominance over human thought and behavior by... View Details

Keywords: by James Heskett; Advertising; Consumer Products

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HBS Alumni Conference: Accelerating Climate Solutions - Alumni

the money, or the need for more big science.) Solutions involving gray (built) or green (natural) infrastructure rely on the human infrastructure – the infrastructure for collaboration. Business leaders – from established companies to... View Details

22 Sep 2023
News

Skydeck Voices: The Most Important Person I Met at HBS

Photo provided by Harvard University Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Who was the most important person you met at HBS? And why? This is Dan Morrell, host of Skydeck, and when my colleagues set up on Spangler Lawn during Spring Reunions... View Details

July 2002 (Revised October 2002)
Case

Cirque du Soleil

By: Thomas J. DeLong and Vineeta Vijayaraghavan

Retaining talent is an issue for any company whose success relies on the creativity and excellence of its employees. This is especially true for Cirque du Soleil, the spectacularly successful "circus without animals," whose 2,100 employees include 500 artists--mimes,... View Details

Keywords: Retention; Employee Relationship Management; Business Strategy; Talent and Talent Management; Organizational Culture; Entertainment and Recreation Industry