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  • 14 Apr 2022
  • Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

steps: Create a system for evaluating and reviewing crisis plans. Building a process for reviewing crisis management plans and implementing new feedback and lessons helps companies stay ready for the unexpected. Any organization should... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 21 May 2012
  • Research & Ideas

OSHA Inspections: Protecting Employees or Killing Jobs?

randomizing, of necessity, involves a trade-off. Focusing on short-term cost-effectiveness often leads managers to implement new programs at sites or at times when they think they will do the most good. But such targeted interventions make it impossible to View Details
Keywords: by Michael Blanding
  • October 2011 (Revised July 2013)
  • Case

Delta/Signal Corp.

By: V.G. Narayanan, Lisa Brem and Matthew Packard
This auto parts company has just ousted its longtime CEO and founder, and the new, professional CEO is badly in need of a coherent strategy, clear objectives and metrics, and initiatives that are aligned with the strategy and objectives. Will the balanced scorecard... View Details
Keywords: Balanced Scorecard; Business Strategy; Financial Reporting; Leading Change; Performance Evaluation; Growth and Development Strategy; Web Services Industry; Auto Industry
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  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

class=infogram-embed data-id=_/0NSAxOIQ16a0Etu2J34B][/div] Value sticks illustrate that there are only two avenues for companies to create value: increase WTP or decrease WTS. Every strategic initiative needs to be evaluated against these... View Details
Keywords: by Danielle Kost
  • 02 Dec 2010
  • What Do You Think?

Making Right Choices: Art or Science?

answers to the question depend on "the magnitude and complexity of the choices to be made " Yedendra Chouksey and S. Huang appear to agree that, in the words of Chouksey, "creation of choices is more of an art and View Details
Keywords: by Jim Heskett
  • 03 Jul 2018
  • First Look

New Research and Ideas, July 3, 2018

positions. To enable such assessments, firms must become as transparent about their corporate political responsibility (CPR) as their corporate social responsibility (CSR). For their part, rating systems must demand such information from firms and include View Details
Keywords: Dina Gerdeman
  • 25 Apr 2011
  • Research & Ideas

What CEOs Do, and How They Can Do it Better

studied had little idea of how they could make their time more productive. Sadun hopes that the information will be equally helpful for boards in evaluating the performance of their CEOs. "It's a way to monitor where the efforts of... View Details
Keywords: by Michael Blanding
  • Web

Disruptive Innovation Online Course | HBS Online

course. More detailed information on course requirements will be communicated at the start of the course. No grades are assigned for Disruptive Strategy. Participants will either be evaluated as complete or not complete. What materials... View Details
  • 17 Apr 2019
  • Research & Ideas

How Managers Stifle Creativity

they're clearly oriented toward maintaining the status quo. They're suspicious of new ideas. Sometimes the organization has a culture where new ideas are evaluated harshly, and people see that. It speaks much louder than any corporate... View Details
Keywords: by Danielle Kost
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

extraordinary robustness and have permitted the survival of otherwise doomed organizations. Evaluating these opportunities as well as thinking through their implications and timing, is vitally important, nonboring work. The new... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 28 Jan 2016
  • Blog Post

Why Get an MBA?

classroom seems much more effective than learning on the job. I’m very thankful to have made it to HBS.  Now that I’m here, my friends and colleagues often ask if the MBA is worth it. As Dean Nohria once put it, the MBA is a lifetime investment that can be best View Details
  • 27 Sep 2021
  • Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

colleagues and managers online, fearing that the connection could come with career risks, according to a recent study in the Academy of Management Journal. The study—OMG! My Boss Just Friended Me: How Evaluations of Colleagues’... View Details
Keywords: by Rachel Kim Raczka
  • 2024
  • Working Paper

Scaling Core Earnings Measurement with Large Language Models

By: Matthew Shaffer and Charles CY Wang
We study the application of large language models (LLMs) to the estimation of core earnings, i.e., a firm's persistent profitability from its core business activities. This construct is central to investors' assessments of economic performance and valuations. However,... View Details
Keywords: Large Language Models; AI and Machine Learning; Accounting; Profit; Corporate Disclosure; Analytics and Data Science; Measurement and Metrics
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    Teaching by Heart: One Professor's Journey to Inspire

    The best teachers are leaders, and the best leaders are teachers. Teaching by Heart summarizes the author's key insights gained from more than 40 years of teaching and managing. It illustrates how teachers can both lift people up and let them down. It proposes... View Details

      Benjamin (Ben) Creo

      Benjamin Creo co-teaches the Innovating in Health Care course alongside its founder, Prof. Regina E. Herzlinger. While many courses in healthcare innovation focus on where to innovate, this course focuses on how to innovate. Its four modules discuss how to evaluate... View Details

      • Web

      Business Insights Blog | HBS Online

      CLIMB Marketing Personal Branding Discover how to evaluate and enhance your personal brand with this step-by-step guide to conducting a personal brand audit. Learn practical strategies to assess how others perceive you and align your... View Details
      • 26 May 2003
      • Research & Ideas

      When Silence Spells Trouble at Work

      to complain about the performance evaluation process. She felt that many of the lawyers weren't being fair in their evaluations of the library staff and that they shouldn't have the automatic right to... View Details
      Keywords: by Leslie A. Perlow
      • April 1999 (Revised December 2003)
      • Case

      Al Dunlap at Sunbeam

      By: Brian J. Hall, Rakesh Khurana and Carleen Madigan
      Al Dunlap was one of the best-known corporate turnaround artists of the 1990s. In 1996, he was hired at Sunbeam to effect a restructuring, but was fired almost two years later when the company's financial performance and stock price began to decline. Many of the... View Details
      Keywords: Business and Shareholder Relations; Business and Stakeholder Relations; Restructuring; Stock Shares; Performance Evaluation; Leadership Style; Resignation and Termination; Motivation and Incentives; Executive Compensation; Outcome or Result; Consumer Products Industry; United States
      Related
      • 23 Jun 2003
      • Research & Ideas

      Building a Better Buyer-Seller Relationship

      impressions if they're not good ones, he said. Ease of use. The customer has to be able to evaluate the product. Even if you're sure of the quality, if the customer doesn't understand what you're doing it's not going to work. Fair price.... View Details
      Keywords: by Martha Lagace
      • 17 Sep 2021
      • Research & Ideas

      The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

      are interpreted. Most critically, the jury has to evaluate not on a preponderance of evidence, but whether the charges against her are made beyond a reasonable doubt. You read “Bad Blood” and it’s like, why are they even going to trial?... View Details
      Keywords: by Christina Pazzanese, Harvard Gazette; Biotechnology; Technology; Medical Devices & Supplies