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  • 30 Jun 2021
  • News

The Great Post-pandemic Pay Debate: Should Where You Work Affect Your Salary?

  • January 2007 (Revised January 2010)
  • Case

Tom Muccio: Negotiating the P&G Relationship with Wal-Mart (A)

By: James K. Sebenius and Ellen Knebel
Describes the retailer-supplier negotiations of Tom Muccio, one of the earlier Proctor & Gamble (P&G) employees to be based in Bentonville, Arkansas, in negotiating the early operational components of the supplier-retailer partnership between P&G and Wal-Mart in the... View Details
Keywords: Negotiation Process; Supply Chain Management; Partners and Partnerships; Conflict and Resolution; Bentonville
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  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

that you should tread lightly. If you do skip-levels (talk to employees of managers that report to you), never be directive and only listen during this time. If you like an idea, say so, but be clear that... View Details
Keywords: by Julia Austin
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

light of new external circumstances, data collected about the performance of the existing strategy, and new suggestions from employees throughout the organization. Being willing to welcome and subject... View Details
Keywords: by Martha Lagace
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

subsumed by the other three. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53024 August 2017 Obstetrics & Gynecology Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes By:... View Details
Keywords: Sean Silverthorne
  • October 2019
  • Case

Regtech at HSBC

By: Aiyesha Dey, Jonas Heese and James Weber
Mark Cooke, Global Head of Operational Risk, needed to decide between a traditional regulatory control system and a new regtech system to manage non-financial risks. Non-financial risks failures such as money laundering and tax evasion had cost HSBC billions of... View Details
Keywords: Risk Management; Banks and Banking; Collaborative Innovation and Invention; Banking Industry; Information Technology Industry; United Kingdom; United States
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  • November 2011 (Revised February 2012)
  • Supplement

Foxconn Technology Group (B)

By: Robert G. Eccles, George Serafeim and Beiting Cheng
The (B) case presents Foxconn’s plan to replace manual labor with robots and move some of its employees to more interesting and sophisticated jobs. View Details
Keywords: Multinational; Labor Market; Electronic Manufacturing Services; Health ＆ Wellness; Robots; Automation; Social Responsibility; Employee Relationship Management; Safety; Corporate Social Responsibility and Impact; Technology Industry; China
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  • October 2008
  • Article

Evaluating the CEO

By: Stephen P. Kaufman
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. After Kaufman became a CEO, he was struck by how perfunctory the board was in its... View Details
Keywords: Decision Choices and Conditions; Governing and Advisory Boards; Leadership; Managerial Roles; Performance Evaluation; Motivation and Incentives
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  • August 2005 (Revised April 2007)
  • Case

DICOM Group plc and Captiva Software Corp.

By: Paul M. Healy
Compares two companies in the information capture software industry. Asks students to analyze and compare the performance of two companies (one in the United Kingdom and the other in the United States) from the perspective of a buy-side analyst reporting to the manager... View Details
Keywords: History; Financial Management; Environmental Accounting; Activity Based Costing and Management; Financial Reporting; Performance; Performance Evaluation; Financial Statements; Economic Growth; Fair Value Accounting; Information Industry; Computer Industry; United Kingdom; United States
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  • 26 Sep 2014
  • Working Paper Summaries

Dangerous Expectations: Breaking Rules to Resolve Cognitive Dissonance

Keywords: by Celia Moore, S. Wiley Wakeman & Francesca Gino
  • 19 Nov 2018
  • HBS Seminar

Allie Feldberg, Harvard Business School

  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

How should managers and executives recognize and change the dynamics? A: The first step is for project managers to know that this will almost certainly happen during at least some of their assignments. View Details
Keywords: by Sarah Jane Gilbert

    Michael Beer

    MICHAEL BEER

    Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

    • November 1994
    • Background Note

    Why Bad Things Happen to Good Companies

    By: Benson P. Shapiro, Adrian J. Slywotsky and Richard S. Tedlow
    Describes the Darwinian internal and external processes that lead to poor performance from a previously well performing company. Demonstrates why any business design eventually fails and the role of organizational calcification and poor leadership in the failure. Also... View Details
    Keywords: Leadership; Management Practices and Processes; Organizational Design; Failure; Performance
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    • September 2003 (Revised September 2004)
    • Case

    Hearthside Homes

    By: Jason R. Barro, Brian J. Hall and Aaron Zimmerman
    Investigates the "controllability problem" inherent in bonus systems. Ideally, an incentive system accurately measures performance in areas that the individual can control. But most measures are either too broad, including factors outside the influence of the employee,... View Details
    Keywords: Motivation and Incentives; Housing; Performance Evaluation; Construction Industry; Manufacturing Industry; Real Estate Industry
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    • October 1991 (Revised September 1998)
    • Case

    Maxwell Appliance Controls

    By: Robert S. Kaplan
    A profitable manufacturing division of a large company is looking for new ways to identify sources of productivity improvements. Led by its senior finance officer, an activity-based cost system is developed to identify activities performed for its highly varied product... View Details
    Keywords: Activity Based Costing and Management; Management Teams; Quality; Performance Improvement; Organizational Culture; Problems and Challenges; Production; Manufacturing Industry
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    • October 2008
    • Article

    The Small World of Investing: Board Connections and Mutual Fund Returns

    By: Lauren Cohen, Andrea Frazzini and Christopher J. Malloy
    This paper uses social networks to identify information transfer in security markets. We focus on connections between mutual fund managers and corporate board members via shared education networks. We find that portfolio managers place larger bets on firms they are... View Details
    Keywords: Financial Markets; Information Management; Social and Collaborative Networks; Announcements; Investment Portfolio; Investment Return; Investment Funds; Asset Pricing; Governing and Advisory Boards
    Related
    • September 2004 (Revised September 2006)
    • Case

    Harley-Davidson, Inc.: Motorcycle Manufacturer or Financing Company?

    Harley-Davidson manufactures and sells motorcycles. It also provides financing for retail purchases and dealer stock. Although Harley's performance has been very strong, analysts and the press have questioned its use of a special-purpose entity to sell securities... View Details
    Keywords: Business Model; Business or Company Management; Corporate Disclosure; Financial Strategy; Manufacturing Industry; Financial Services Industry; Motorcycle Industry; Retail Industry
    Related
    • 10 Nov 2022
    • Research & Ideas

    Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

    However, she does have concrete advice for hiring managers and supervisors: Hold male and female employees to the same standards. If an employee seems to miss the mark on an... View Details
    Keywords: by Shalene Gupta
    • 02 Jun 2019
    • News

    Charity begins at work