Publications

February 1985 (Revised July 1986)
Case

Applichem (A)

Applichem has six plants in different countries making the same chemical product. The purpose of this case is to allow students to think about what costs are relevant to management in this process industry environment, about how to define a comparison of costs and... View Details

Keywords: Business or Company Management; Multinational Firms and Management; Performance Productivity; Operations; Performance Improvement; Chemical Industry

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

espousing anything new. "It's really no different from efforts that have been going on for decades to create organizations that are more than moneymaking instruments," contends Michael Beer. "We had corporate sensitivity... View Details

Keywords: by Marguerite Rigoglioso

2015
Working Paper

The Challenges and Enhancing Opportunities of Global Project Management: Evidence from Chinese and Dutch Cross-Cultural Project Management

By: Ying Zhang, Christopher Marquis, Sergey Filippov, Henk-Jan Haasnoot and Martijn van der Steen

This study investigates the role of national and organisational culture in day-to-day activities of multinational project teams, specifically focusing on differences between Chinese and Dutch project managers. We rely on fieldwork observation and interviews with... View Details

Keywords: Management; Organizational Culture; Projects; Cross-Cultural and Cross-Border Issues; China; Netherlands

SSRN

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Blog

Is the Digital Transformation Certificate Right for You?

today is engaged in some type of digital transformation, but with technology changing so fast, it can be hard to stay on top of the trends that matter most. That's why HBS Executive Education is continuing to expand our offerings related... View Details

03 Oct 2016
Video

Mastering Negotiation Strategy

November 1997 (Revised March 2004)
Case

Ft. Myers Eldercare

By: William J. Poorvu and Arthur I Segel

A developer attempts to get into the elderly housing business. The case reviews the various elderly housing options, how they differ from one another, and how the industry differs from other types of real estate. View Details

Keywords: Housing; Age; Real Estate Industry; Florida

July 1999
Article

Analysts' Forecast Accuracy: Do Ability and Portfolio Complexity Matter

By: Michael B. Clement

Prior studies have identified systematic and time persistent differences in analysts’ earnings forecast accuracy, but have not explained why the differences exist. Using the I/B/E/S Detail History database, this study finds that forecast accuracy is positively... View Details

Keywords: Analysis; Forecasting and Prediction; Performance Evaluation; Experience and Expertise

Read Now

October 1990 (Revised June 1993)
Case

Taxing Situations: Two Cases on Income Taxes and Financial Reporting

By: William J. Bruns Jr.

Two whimsical situations are described to provide illustrations of situations where income taxes paid differ from the income tax expense that might be included in financial reports. In addition to illustrating that financial reported income may differ from taxable... View Details

Keywords: Taxation; Accounting Audits; Financial Statements; Financial Reporting; Decisions; Accounting Industry; Financial Services Industry

2010
Simulation

Change Management Simulation: Power and Influence

By: Linda A. Hill and William Q. Judge

In this single-player simulation, students play one of two roles at a sunglass manufacturing firm and face the challenges associated with implementing an organization-wide environmental sustainability initiative. The initiative seeks to change raw material inputs in... View Details

Keywords: Change Management; Power and Influence; Problems and Challenges; Environmental Sustainability; Production; Wastes and Waste Processing; Adoption

Web

A Day in the Life: IT Business Analyst | Information Technology

challenges and opportunities, and business analysts are right there in the middle of it all—connecting teams, clarifying goals, and keeping things moving. While each day may look different based on the... View Details

11 Dec 2019
Working Paper Summaries

When to Apply?

Keywords: by Katherine Coffman, Manuela Collis, and Leena Kulkarni

27 May 2015
Blog Post

What is an HBS Section?

10 sections of 90+ people in your first year. You find out during your first week at HBS which section you’ll be in (A-J), and they use an algorithm to make sure each section has a diverse cross-section of... View Details

29 Jun 2012
Working Paper Summaries

Trade Credit and Taxes

Keywords: by Mihir A. Desai, C. Fritz Foley & James R. Hines

17 Nov 2020
In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

comes to Black Friday and this holiday season. Instead of projecting certainty in an uncertain world, I think retailers should double-down on experimentation as a strategy. Test multiple campaigns, messages, and promotions more than you... View Details

Keywords: by Danielle Kost; Retail

November 2010 (Revised April 2011)
Case

Aman Resorts

By: Eugene Soltes and Aldo Sesia

This case describes the operating model and philosophy of this high-end set of global properties. Aman relies on employees taking considerable initiative to deliver the highest quality personalized service in the hospitality industry. The case also highlights Aman's... View Details

Keywords: Business Model; Customer Focus and Relationships; Customer Satisfaction; Globalized Firms and Management; Employees; Service Delivery; Business Strategy; Accommodations Industry

28 May 2019
Working Paper Summaries

Labor Market Shocks and the Demand for Trade Protection: Evidence from Online Surveys

Keywords: by Rafael Di Tella and Dani Rodrik

March 2021
Case

Yale Investments Office: November 2020

By: Josh Lerner, Jo Tango and Alys Ferragamo

David Swensen and the Investments Office staff must decide whether to continue to allocate the bulk of the university's endowment to illiquid investments—hedge funds, private equity, venture capital, real estate, natural resources—given the impact of the COVID-19... View Details

Keywords: University Endowment; Asset Allocation; Real Estate; Equities; Fixed Income; COVID-19; Asset Management; Private Equity; Venture Capital; Natural Resources; Resource Allocation; Investment; Investment Portfolio; Health Pandemics; Financial Crisis; Financial Services Industry; Real Estate Industry; Energy Industry; Connecticut

Article

Selfishly Benevolent or Benevolently Selfish? When Self-interest Undermines versus Promotes Prosocial Behavior

By: Julian Zlatev and Dale T. Miller

Existing research shows that appeals to self-interest sometimes increase and sometimes decrease prosocial behavior. We propose that this inconsistency is in part due to the framings of these appeals. Different framings generate different salient reference points,... View Details

Keywords: Altruism; Charitable Giving; Framing; Prosocial Behavior; Reference Points; Self-interest; Philanthropy and Charitable Giving; Framework; Behavior