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Show Results For
- All HBS Web
(3,519)
- People (8)
- News (1,071)
- Research (1,822)
- Events (2)
- Multimedia (11)
- Faculty Publications (787)
- 05 May 2015
- First Look
First Look: May 5
questionable behaviors during the financial crisis and individual acts of unethical behavior in many spheres of society. When considered together, these actions have had... View Details
Keywords: Carmen Nobel
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
explored in this paper. Restructuring Within an Academic Health Center to Support Quality and Safety: The Development of the Center for Quality and Safety at the Massachusetts General Hospital... View Details
Keywords: Martha Lagace
- September 2007 (Revised October 2007)
- Supplement
Children's Hospital and Clinics (B)
By: Amy C. Edmondson, Ingrid M. Nembhard and Kate Roloff
Explores the numerous initiatives Children's Hospital and Clinics has undertaken to improve patient safety since the late 1990s--from the perspective of 2007. The case thus updates the A case by revisiting the hospital to find out what happened as a result of the... View Details
Keywords: Safety; Change Management; Organizational Culture; Organizational Structure; Legal Liability; Leadership; Management Teams; Health Industry
Edmondson, Amy C., Ingrid M. Nembhard, and Kate Roloff. "Children's Hospital and Clinics (B)." Harvard Business School Supplement 608-073, September 2007. (Revised October 2007.)
- 01 Sep 2004
- News
Tracking a Turnaround
The newly hired president and CEO of a local medical center faces a daunting task: Under intense public scrutiny, he must save a complex, rapidly failing organization whose culture is marred by indecision... View Details
- 29 Jun 2021
- Blog Post
DIVERSIFYING OUR CASE PROTAGONISTS: HOW IS HARVARD BUSINESS SCHOOL DOING A YEAR LATER?
study every day in class,” said Jan Hammond, senior associate dean for culture and community. The MBA Student Association took action in June 2020, creating the “Juneteenth Case Pledge” in honor View Details
- 30 Jun 2021
- Blog Post
Diversifying Our Case Protagonists: How is Harvard Business School Doing a Year Later?
study every day in class,” said Jan Hammond, senior associate dean for culture and community. The MBA Student Association took action in June 2020, creating the “Juneteenth Case Pledge” in honor View Details
- 11 Sep 2007
- First Look
First Look: September 11, 2007
reach of millions. Who Killed Health Care? then outlines Herzlinger's bold new plan for a consumer-driven system that will deliver affordable, high-quality care to everyone. By... View Details
Keywords: Martha Lagace
- 28 Jan 2014
- First Look
First Look: January 28
core management team where he would recommend an option to outsource its surrogacy services. While the changing cultural and regulatory environment had made surrogacy possible for more people, it remained cost-prohibitive for the majority... View Details
Keywords: Sean Silverthorne
- 09 Jun 2015
- First Look
First Look: June 9, 2015
allowed by health authorities. Yet caries remained a significant threat to public health in many countries, both developing and developed. As Suzan Harrison, Colgate's president View Details
Keywords: Sean Silverthorne
- 18 Feb 2021
- Blog Post
SIPs in 2021
to turn around Uber’s toxic culture in 2017. Gino thought Saint John’s powerful presence and resonant messages, on the value of courageous authenticity and the urgency of... View Details
- 01 Jul 2002
- Research & Ideas
What it Takes to Lead Through Turmoil
malapropism as saying, "take it." More than a funny Yogi-ism, the words suggest a fundamental truth for companies wanting not only to survive times of disruption, change, and surprise, but lead through it, Kanter suggests.... View Details
Keywords: by Sean Silverthorne
- 01 Jun 2013
- News
Minding The Gap
districts, and the development of specific strategic improvement plans for the coming year. Each team brings a real-world "problem of practice" to tackle at the session and... View Details
- 29 Aug 2023
- News
Helping Consumers Decarbonize their Purchases
Americans have the option to opt into green energy through their utility provider. I don't know what current rates are today, but this is actually the next action that we're building into the app as well this month is guidance for... View Details
- 25 Aug 2003
- Research & Ideas
Studying Japan from the Inside
deep financial distress and had no choice but seek a foreign partner. Ghosn, who had never worked in Japan but had extensive experiences in other parts of the world, motivated the middle management at Nissan and transformed the View Details
Keywords: by Cynthia Churchwell
- January 1983 (Revised July 2007)
- Case
Neill Hance
Neill Hance takes advantage of all available information and resources to insure a smooth entry into a culture--an entry that would have normally been rather difficult to deal with because of stereotyping and perceived threat. View Details
Keywords: Knowledge Acquisition; Knowledge Use and Leverage; Organizational Culture; Personal Development and Career; Planning; Prejudice and Bias
Sathe, Vijay V., and Mark Rhodes. "Neill Hance." Harvard Business School Case 483-086, January 1983. (Revised July 2007.)
- 06 Nov 2013
- What Do You Think?
Is Top-Down Resource Allocation on the Rise?
Business unit buy in was a concern of Asit Goel. "Sponsorship from the top is critical to make innovation part of the culture but resource commitment from the BUs... View Details
Keywords: by James Heskett
- April 2024
- Article
Speaking up and Taking Action: Psychological Safety and Joint Problem-solving Orientation in Safety Improvement
By: Hassina Bahadurzada, Michaela J. Kerrissey and Amy C. Edmondson
Healthcare organizations face stubborn challenges in ensuring patient safety and mitigating clinician turnover. This paper aims to advance theory and research on patient safety by elucidating how the role of psychological safety in patient safety can be enhanced with... View Details
Keywords: Healthcare Operations; Psychological Safety; Teams; Retention; Safety; Customer Satisfaction; Organizational Culture; Performance Evaluation; Health Industry
Bahadurzada, Hassina, Michaela J. Kerrissey, and Amy C. Edmondson. "Speaking up and Taking Action: Psychological Safety and Joint Problem-solving Orientation in Safety Improvement." Art. 812. Healthcare 12, no. 8 (April 2024).
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
activities, we found that they feel compelled to address hot-button issues and are guided by their own values as well as the history and culture of their organization. They also complement their public... View Details
Keywords: Sean Silverthorne
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
top-down, generic approaches to communicating their plans with their employees. Although mass emails and newsletters are not problematic in and of themselves, they are no substitute for the kind View Details
- Career Coach
Doug Lester
expertise in helping the people he coaches craft a work-life narrative that is relevant and compelling to networks, future colleagues and key decision-makers. He coaches students and alumni with a wide variety of interests, with an... View Details