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  • All HBS Web  (6,302)
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  • May 2023 (Revised November 2023)
  • Case

Arcos Dorados: Decarbonizing McDonald’s in Latin America

By: George Serafeim, Michael W. Toffel, Jenyfeer Martinez Buitrago and Mariana Cal
This case describes the decarbonization strategy of Arcos Dorados—McDonald’s largest independent franchisee, operating in 20 countries and territories in Latin America and the Caribbean—and how the company measured its greenhouse gas (GHG) emissions, including those... View Details
Keywords: Environmental Accounting; Animal-Based Agribusiness; Plant-Based Agribusiness; Change Management; Forecasting and Prediction; Environmental Sustainability; Food; Growth Management; Supply Chain; Corporate Social Responsibility and Impact; Strategy; Agriculture and Agribusiness Industry; Food and Beverage Industry; Green Technology Industry; Consumer Products Industry; Latin America; North and Central America; South America
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Serafeim, George, Michael W. Toffel, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados: Decarbonizing McDonald's in Latin America." Harvard Business School Case 623-017, May 2023. (Revised November 2023.)
  • October 2023
  • Case

Lasell University in 2023: Securing the Future

By: John Jong-Hyun Kim and Mary C. Sauer
In a groundbreaking move on September 20, 2022, Lasell University's President, Michael B. Alexander, announced an extraordinary 33% reduction in tuition, room, board, and fees, signaling a pivotal shift in higher education. Situated in an affluent Boston suburb,... View Details
Keywords: Higher Education; Cost; Valuation; Competitive Advantage; Education Industry; United States; Massachusetts
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Kim, John Jong-Hyun, and Mary C. Sauer. "Lasell University in 2023: Securing the Future." Harvard Business School Case 324-049, October 2023.
  • May 2007
  • Article

Location Strategies and Knowledge Spillovers

By: Juan Alcacer and Wilbur Chung
Given the importance of proximity for knowledge spillovers, we examine firms' location choices expecting differences in firms' strategies. Firms will locate to maximize their net spillovers as a function of locations' knowledge activity, their own capabilities, and... View Details
Keywords: Business Strategy; Corporate Strategy; For-Profit Firms; Knowledge Management; Research and Development; Organizational Change and Adaptation; Disruptive Innovation; Five Forces Framework; Cost Management; Technology; Competition; United States
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Alcacer, Juan, and Wilbur Chung. "Location Strategies and Knowledge Spillovers." Management Science 53, no. 5 (May 2007): 760–776.

    Susanna Gallani

    Susanna View Details

    Keywords: health care
    • 17 Sep 2009
    • Working Paper Summaries

    Input Constraints and the Efficiency of Entry: Lessons from Cardiac Surgery

    Keywords: by David M. Cutler, Robert S. Huckman & Jonathan T. Kolstad; Health
    • 2021
    • Working Paper

    The Effects of Temporal Distance on Intra-Firm Communication: Evidence from Daylight Savings Time

    By: Jasmina Chauvin, Prithwiraj Choudhury and Tommy Pan Fang
    Cross-border communication costs have plummeted and enabled the global distribution of work, but frictions attributable to distance persist. We estimate the causal effects of temporal distance, i.e., time zone separation between employees, on intra-firm communication,... View Details
    Keywords: Communication Patterns; Time Zones; Geographic Frictions; Knowledge Workers; Multinational Companies; Communication; Multinational Firms and Management; Geographic Location
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    Chauvin, Jasmina, Prithwiraj Choudhury, and Tommy Pan Fang. "The Effects of Temporal Distance on Intra-Firm Communication: Evidence from Daylight Savings Time." Harvard Business School Working Paper, No. 21-052, September 2020. (Revised November 2021.)
    • 2019
    • Working Paper

    Judgment Aggregation in Creative Production: Evidence from the Movie Industry

    By: Hong Luo, Jeffrey T. Macher and Michael Wahlen
    This paper studies a novel, light-touch approach to aggregate judgment from a large number of industry experts on ideas that they encounter in their normal course of business. Our context is the movie industry, in which customer appeal is difficult to predict and... View Details
    Keywords: Judgment Aggregation; Creativity; Film Entertainment; Judgments; Motion Pictures and Video Industry
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    Luo, Hong, Jeffrey T. Macher, and Michael Wahlen. "Judgment Aggregation in Creative Production: Evidence from the Movie Industry." Harvard Business School Working Paper, No. 19-082, January 2019. (Revised September 2019.)
    • May 2023
    • Article

    Where Sales Technology (Really) Helps

    By: Frank V. Cespedes
    Interest in Sales Enablement (SE), the catch-all term for attempts to increase sales productivity with AI and other technologies, is driven by multiple factors. One is the declining costs of the tools. Also, selling is now data-hungry work and not just in tech sectors.... View Details
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    Cespedes, Frank V. "Where Sales Technology (Really) Helps." Top Sales Magazine (May 2023), 26–27.
    • 2020
    • Working Paper

    Collusion in Brokered Markets

    By: John William Hatfield, Scott Duke Kominers and Richard Lowery
    The U.S. residential real estate agency market presents a puzzle for economic theory: commissions on real estate transactions have remained high for decades even though entry is frequent and costs are low. We model the real estate agency market, and other brokered... View Details
    Keywords: Real Estate; "Repeated Games"; Collusion; Antitrust; Brokered Markets; Game Theory; Real Estate Industry
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    Hatfield, John William, Scott Duke Kominers, and Richard Lowery. "Collusion in Brokered Markets." Harvard Business School Working Paper, No. 20-023, September 2019. (Revised July 2020.)
    • 2021
    • Working Paper

    The Value of Intermediation in the Stock Market

    By: Marco Di Maggio, Mark Egan and Francesco Franzoni
    We estimate a structural model of broker choice to quantitatively decompose the value that institutional investors attach to broker services. Studying over 300 million institutional equity trades, we find that investors are sensitive to both explicit and implicit... View Details
    Keywords: Financial Intermediation; Institutional Investors; Research Analysts; Broker Networks; Equity Trading; Institutional Investing; Financial Services Industry
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    Di Maggio, Marco, Mark Egan, and Francesco Franzoni. "The Value of Intermediation in the Stock Market." Harvard Business School Working Paper, No. 20-016, August 2019. (Revised June 2021. Accepted at the Journal of Financial Economics.)
    • April–May 2019
    • Article

    Disclosure Incentives When Competing Firms Have Common Ownership

    By: Jihwon Park, Jalal Sani, Nemit Shroff and Hal D. White
    This paper examines whether common ownership – i.e., instances where investors simultaneously own significant stakes in competing firms – affects voluntary disclosure. We argue that common ownership (i) reduces proprietary cost concerns of disclosure, and (ii)... View Details
    Keywords: Voluntary Disclosure; Externalities; Corporate Disclosure; Ownership
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    Park, Jihwon, Jalal Sani, Nemit Shroff, and Hal D. White. "Disclosure Incentives When Competing Firms Have Common Ownership." Journal of Accounting & Economics 67, nos. 2-3 (April–May 2019): 387–415.
    • March 2018
    • Teaching Note

    Augmedix

    By: Frank V. Cespedes
    Teaching Note for HBS No. 817-048. Augmedix provides a service that live-streams video of patient appointments to a remote scribe, freeing up significant physician time from electronic medical record data-entry tasks. The venture is confronting decisions in areas such... View Details
    Keywords: Entrepreneurship; Sales; Management; Marketing Strategy; Growth and Development Strategy; Technology Adoption; Customers; Segmentation; Health Industry; Technology Industry; United States
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    Cespedes, Frank V. "Augmedix." Harvard Business School Teaching Note 818-117, March 2018.
    • August 2017
    • Case

    Turkish Economy Bank and Fortis Bank: Managing a Complex Merger

    By: Stuart C. Gilson, Esel Çekin and Sarah L. Abbott
    Following the announcement of the merger of the Turkish Economic Bank (TEB) and Fortis Bank AS, Varol Civil, TEB's CEO, is faced with the task of executing the merger of these two entities. First, all parties must agree to the economic terms of this merger; a process... View Details
    Keywords: M&A; Turkey; Banking; Restructuring; Financial Institutions; Change Management; Mergers and Acquisitions; Banking Industry; Turkey
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    Gilson, Stuart C., Esel Çekin, and Sarah L. Abbott. "Turkish Economy Bank and Fortis Bank: Managing a Complex Merger." Harvard Business School Case 218-012, August 2017.
    • Article

    The Effects of Media Slant on Firm Behavior

    By: Vishal P. Baloria and Jonas Heese
    The media can impose reputational costs on firms because of its important role as an information intermediary and its ability to negatively slant coverage. We exploit a quasi-natural experiment that holds constant the information event across firms, but varies the... View Details
    Keywords: Media Slant; Reputational Capital; Strategic Corporate Decisions; Media; News; Communication Strategy; Reputation
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    Baloria, Vishal P., and Jonas Heese. "The Effects of Media Slant on Firm Behavior." Journal of Financial Economics 129, no. 1 (July 2018): 184–202.
    • April 2010 (Revised September 2011)
    • Case

    Malaysia: People First?

    By: Diego A. Comin and John Abraham
    On March 30, 2010, Prime Minister Najib Razak presented his new economic model (NEM) for Malaysia. With the goal of raising per capita income to over $15,000 by 2020 from the current level of $6,634, the plan included measures to improve human capital, reduce migration... View Details
    Keywords: Globalized Economies and Regions; Problems and Challenges; Crime and Corruption; Developing Countries and Economies; Development Economics; Emerging Markets; Transformation; Governing Rules, Regulations, and Reforms; Wealth and Poverty; Equality and Inequality; Malaysia
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    Comin, Diego A., and John Abraham. "Malaysia: People First?" Harvard Business School Case 710-033, April 2010. (Revised September 2011.)
    • October 2009 (Revised February 2010)
    • Supplement

    Merger of Equals: The Integration of Mellon Financial and The Bank of New York (B)

    By: Ryan D. Taliaferro, Clayton S. Rose and David Lane
    [Continuation of "A" case.] Less than a month after the close of the merger between The Bank of New York and Mellon Financial, managers at the two firms realized that plans for combining their asset servicing businesses – and realizing the $180 million of annual cost... View Details
    Keywords: Mergers and Acquisitions; Integration; Banks and Banking; Banking Industry
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    Taliaferro, Ryan D., Clayton S. Rose, and David Lane. "Merger of Equals: The Integration of Mellon Financial and The Bank of New York (B)." Harvard Business School Supplement 210-025, October 2009. (Revised February 2010.)
    • 2009
    • Case

    Mercury Athletic Footwear, Inc.: Valuing the Opportunity: Brief Case No. 4050.

    By: Timothy A. Luehrman and Joel L. Heilprin
    In January 2007, West Coast Fashions, Inc., a large designer and marketer of branded apparel, announced a strategic reorganization that would result in the divestiture of their wholly owned footwear subsidiary, Mercury Athletic. John Liedtke, the head of business... View Details
    Keywords: Mergers and Acquisitions; Restructuring; Valuation; Apparel and Accessories Industry
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    Luehrman, Timothy A., and Joel L. Heilprin. "Mercury Athletic Footwear, Inc.: Valuing the Opportunity: Brief Case No. 4050." Watertown, MA: Harvard Business Publishing Case, 2009.
    • 2005
    • Working Paper

    Aggregate Corporate Liquidity and Stock Returns

    By: Robin Greenwood
    Aggregate investment in cash and liquid assets as a share of total corporate investment is negatively related to subsequent U.S. stock market returns between 1947 and 2003. The share of cash in total investment is a more stable predictor of returns than scaled price... View Details
    Keywords: Stocks; Financial Liquidity; Cash; Investment Return; Corporate Finance
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    Greenwood, Robin. "Aggregate Corporate Liquidity and Stock Returns." Harvard Business School Working Paper, No. 05-014, April 2005.
    • February 1981 (Revised May 1988)
    • Case

    Marriott's Rancho Las Palmas Resort

    Management of a resort hotel near Palm Springs is reviewing the hotel's performance nine months after opening and planning a marketing strategy for 1980. Of particular concern is the strategy to adopt during the shoulder and off-seasons when demand for the product is... View Details
    Keywords: Marketing Strategy; Accommodations Industry
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    Lovelock, Christopher H. "Marriott's Rancho Las Palmas Resort." Harvard Business School Case 581-084, February 1981. (Revised May 1988.)
    • 12 May 2015
    • News

    After Words with Rosabeth Moss Kanter

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