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  • All HBS Web  (9,998)
    • People  (45)
    • News  (2,776)
    • Research  (4,689)
    • Events  (42)
    • Multimedia  (161)
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  • Research Summary

One aspect of my research is highly quantitative, based on the construction and analysis of psychometric instruments, and another relies on the qualitative data obtained from the interview process. I look upon both psychometric and interview-derived data in terms of a... View Details
  • 11 Jul 2018
  • Podcast

Ep 8: What can businesses learn from the present crisis of trust in tech?

Professor Sandra Sucher, an HBS faculty member who has studied trust in business for over a decade, discusses “techlash.” With customers, employees, and governments reacting to transgressions by some of the world’s largest companies, the importance of trust is more... View Details
  • 29 Jun 2018
  • Podcast

Ep 7: The CEO of ING Netherlands describes his bank’s agile “big bang”

As customers become more demanding, businesses must work fast to release new products and provide a high-quality customer experience. To keep up, ING took a radical approach one might expect from a Silicon Valley technology company, not a big bank. Bill speaks with the... View Details
  • 24 Apr 2025
  • Blog Post

Elevating Women at HBS: Signature Initiatives of the Women’s Student Association

of women leaders. To do this effectively, the WSA offers a series of signature initiatives that keep current WSA members and alumni engaged for life. This engagement while at HBS and afterwards ensures WSA... View Details
  • 20 Nov 2019
  • Podcast

Factories without walls: How Autodesk is redesigning the work of architecture, construction, and manufacturing

Computer-aided design pioneer, Autodesk, is tightening the integration of design and production in everything from architecture to movies. This simple concept has far-reaching implications for the nature of work. Jobs, supply chains, and industries are set to become... View Details
  • Fall 2021
  • Article

Strategy as a Way of Life: Businesses Must Root Strategy in Moral Purpose to Thrive in a Complex, Rapidly Changing World

By: Ikujiro Nonaka and Hirotaka Takeuchi
Doing the ordinary things in life a little bit better every day elevates individuals. All of us gained mother's wisdom by living with her, by watching her from behind her, by being scolded by her, and being told over and over again, to be honest, not to tell a lie or... View Details
Keywords: Strategy; Moral Sensibility; Organizational Culture; Organizational Change and Adaptation
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Nonaka, Ikujiro, and Hirotaka Takeuchi. "Strategy as a Way of Life: Businesses Must Root Strategy in Moral Purpose to Thrive in a Complex, Rapidly Changing World." MIT Sloan Management Review 63, no. 1 (Fall 2021): 56–63.
  • January 2018 (Revised May 2018)
  • Case

AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century

By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that... View Details
Keywords: AT&T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States
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Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
  • 20 Oct 2020
  • Blog Post

Changing the Face of Entrepreneurship and Venture Capital at Harlem Capital

referrals.” The next stage of building a diverse team is considering the various stages of the applicant funnel and being intentional about hiring. “We always track race and... View Details
Keywords: Entrepreneurship; Venture Capital / Private Equity
  • Web

Changing the World: Life Choices of Influential Leaders - Course Catalog

the course, you will learn the key concepts needed to understand how people rise to positions of prominence. We start by defining key personal characteristics. Next, we consider the building blocks View Details
  • Web

Strategy Programs

  • 15 Aug 2019
  • Blog Post

Stan Chang: “A Guided Experience into the World of Entrepreneurship”

end-user’s experience, gathering the resources needed for development, and building a business model to understand the value of the investment for the company. On a more personal note, Stan says that before... View Details
Keywords: Technology; Entrepreneurship
  • 03 Feb 2003
  • What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

things done." Starting with the building blocks of leadership, a framework for cultural change, and having the right people in the right place, they maintain that getting things done is based on the... View Details
Keywords: by James Heskett
  • 08 Jan 2001
  • What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

innovative ideas from its partners, some of whom it eventually acquires. And it is engaged in building a network of more than 4,000 academies in which its partners train tens... View Details
Keywords: by James Heskett
  • 2015
  • Working Paper

Client Service, Compensation, and the Sell-Side Analyst Objective Function: An Empirical Analysis of Relational Incentives in the Investment-Research Industry

By: David A. Maber, Boris Groysberg and Paul M. Healy
This paper investigates how sell-side analysts build and sustain their client networks; the economic gains to successfully managing this challenge; and the metrics through which these incentives are delivered. In a typical semiannual period, the average analyst... View Details
Keywords: Networks; Measurement and Metrics; Operations; Customer Focus and Relationships; Jobs and Positions
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Maber, David A., Boris Groysberg, and Paul M. Healy. "Client Service, Compensation, and the Sell-Side Analyst Objective Function: An Empirical Analysis of Relational Incentives in the Investment-Research Industry." Working Paper, 2015.
  • 26 Dec 2012
  • Working Paper Summaries

Reinforcing Regulatory Regimes: How States, Civil Society, and Codes of Conduct Promote Adherence to Global Labor Standards

Keywords: by Michael W. Toffel, Jodi L. Short & Melissa Ouellet
  • September 2009 (Revised April 2011)
  • Case

Integrated Project Delivery at Autodesk, Inc. (A)

By: Amy C. Edmondson and Faaiza Rashid
Describes Autodesk's engagement in Integrated Project Delivery—a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost, and sustainability) optimization in building projects. In 2008, Autodesk, Inc., the world's largest design software... View Details
Keywords: Buildings and Facilities; Business Headquarters; Design; Risk Management; Business Processes; Projects; Groups and Teams; Partners and Partnerships; Cooperation; Construction Industry; Construction Industry
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Edmondson, Amy C., and Faaiza Rashid. "Integrated Project Delivery at Autodesk, Inc. (A)." Harvard Business School Case 610-016, September 2009. (Revised April 2011.)
  • September 2013 (Revised August 2015)
  • Background Note

Leadership and Teaming

By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details
Keywords: Teams; Teaming; Leadership And Managing People; Leadership; Team Effectiveness; Team Performance; Team Design; Team Leadership; Teamwork; Team Process; Team Function; Team Launch; 60/30/10 Rule; Team Boundary; Distribution Of Leadership Authority; Self-Managed Teams; Virtual Teams; Unbounded Teams; Acts Of Leadership; Execution Teams; Decision Making Teams; Creativity Teams; Team Size; Task Design; Team Timeline; Team Roles; Team Representation; Diversity; Team Familiarity; Collective Intelligence; Team Stages Of Development; Team Coaching; Performance Pressure; X-Teams; Team Focus; Interaction; Management Teams; Managerial Roles; Management Systems; Management Style; Management Skills; Management Practices and Processes; Organizational Design; Organizational Structure; Performance Effectiveness; Performance Efficiency; Performance Productivity; Groups and Teams; Networks; Social Psychology; Behavior; Conflict and Resolution; Creativity; Social and Collaborative Networks; Satisfaction; Prejudice and Bias; Power and Influence; Personal Characteristics; Familiarity; Cognition and Thinking; Attitudes; Projects; Organizational Culture; Organizational Change and Adaptation; Leadership Development; Leadership Style; Leading Change; Knowledge Use and Leverage; Knowledge Sharing; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Design; Interpersonal Communication; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Construction Industry; Asia; North and Central America; South America; Atlantic Ocean; Central Asia; Europe; Latin America; Middle East; Oceania; West Indies
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Bernstein, Ethan. "Leadership and Teaming." Harvard Business School Background Note 414-033, September 2013. (Revised August 2015.)
  • 08 Sep 2021
  • News

Talent Shortage? Maybe It’s Your Automated Hiring System, Lack of Investment in Training

  • 19 Mar 2021
  • Blog Post

Celebrating Black History: Elevating the Voices of Our Student and Alumni Communities

during their time at HBS as a way to help "level the playing field." Read more about their work and both events. Legacy Building and HBS During the month of February, we appreciated the opportunity to... View Details
  • Web

Tools of the Trade | Social Enterprise | Harvard Business School

Tools of the Trade As executive director of Boston Collegiate Charter School (BCCS), Shannah Varón (MBA 2009) uses her MBA skillset “all day, every day,” whether the task at hand involves structuring a... View Details
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