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Show Results For
- All HBS Web
(4,569)
- People (13)
- News (1,153)
- Research (2,481)
- Events (22)
- Multimedia (44)
- Faculty Publications (1,842)
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- October 2014 (Revised January 2018)
- Case
'Fair Play' at Huntington Bancshares
Keywords: Banking Industry
Scharfstein, David. "'Fair Play' at Huntington Bancshares." Harvard Business School Case 215-024, October 2014. (Revised January 2018.)
- October 2012 (Revised February 2013)
- Case
Jim Johnson's Re-election to the Goldman Sachs Board
By: Suraj Srinivasan and Kelly Baker
The case presents the opposition by a leading institutional investor in Goldman Sachs to the re-election of Jim Johnson to the board of directors of the company. The investor, Sequoia Fund, opposes the re-election citing Jim Johnson's prior track record as the CEO of... View Details
Keywords: Board Of Directors; Corporate Governance; Director Elections; Goldman Sachs; Reputation; Institutional Investing; Governing and Advisory Boards; Corporate Accountability; Banking Industry; New York (city, NY)
Srinivasan, Suraj, and Kelly Baker. "Jim Johnson's Re-election to the Goldman Sachs Board." Harvard Business School Case 113-050, October 2012. (Revised February 2013.)
- October 2011 (Revised July 2012)
- Supplement
Mike Mayo Takes on Citigroup (B)
By: Suraj Srinivasan and Amy Kaser
Mike Mayo takes on Citigroup (B) is a supplementary exercise to go along with Mike Mayo takes on Citigroup (A) case and is designed to give students an opportunity to understand the creation of deferred tax liabilities (DTLs) and the life cycle of a DTL using an... View Details
Srinivasan, Suraj, and Amy Kaser. "Mike Mayo Takes on Citigroup (B)." Harvard Business School Supplement 112-051, October 2011. (Revised July 2012.)
- February 2008 (Revised July 2008)
- Case
Banco Compartamos: Life after the IPO
By: Michael Chu and Regina Garcia Cuellar
After an international IPO yielding extraordinary returns to original investors, Banco Compartamos, Mexico's leading microfinance institution, contemplates its future strategic and competing priorities: maintaining growth, defending industry, leadership, preserving... View Details
Keywords: Business Model; Microfinance; Initial Public Offering; Non-Governmental Organizations; Competition; Value Creation; Banking Industry; Mexico
Chu, Michael, and Regina Garcia Cuellar. "Banco Compartamos: Life after the IPO." Harvard Business School Case 308-094, February 2008. (Revised July 2008.)
- January 2002 (Revised November 2002)
- Case
Abelli and Saviotti at Banca Commerciale Italiana (B)
By: Tiziana E. Casciaro, Kathleen L. McGinn and Massimiliano Belingheri
Supplements the (A) case. View Details
Casciaro, Tiziana E., Kathleen L. McGinn, and Massimiliano Belingheri. "Abelli and Saviotti at Banca Commerciale Italiana (B)." Harvard Business School Case 402-044, January 2002. (Revised November 2002.)
- March 2001
- Case
Yvette Hyater-Adams and Terry Larsen at CoreStates Financial Corp.
By: David A. Thomas, Nancie Zane PHD and Emily Heaphy
Yvette Hyater-Adams, senior VP of CoreStates Bank, and CEO Terry Larsen reflect on their five-year mentor-protege relationship. They describe how building a relationship across both race and gender was challenging and ultimately highly rewarding. Their relationship... View Details
Keywords: Race; Gender; Organizational Change and Adaptation; Change Management; Management Teams; Relationships; Banking Industry
Thomas, David A., Nancie Zane PHD, and Emily Heaphy. "Yvette Hyater-Adams and Terry Larsen at CoreStates Financial Corp." Harvard Business School Case 401-023, March 2001.
- March 2001
- Case
HDFC (B)
By: Lynn S. Paine, Carin-Isabel Knoop and Suma Raju
Supplements the (A) case. View Details
Paine, Lynn S., Carin-Isabel Knoop, and Suma Raju. "HDFC (B)." Harvard Business School Case 301-094, March 2001.
- September 2000
- Teaching Note
Hambrecht & Quist (A) & (B) TN
By: Thomas J. DeLong and Nicole Tempest
Teaching Note for (9-898-161) and (9-800-214). View Details
- April 1997
- Article
Organizational Form and Risk Taking in the Savings and Loan Industry
By: B. C. Esty
Esty, B. C. "Organizational Form and Risk Taking in the Savings and Loan Industry." Journal of Financial Economics 44, no. 1 (April 1997): 25–55.
- June 1997
- Teaching Note
BancZero New Product Development TN
By: Marco Iansiti
Teaching Note for (9-697-044). View Details
- February 1988
- Case
Chase Manhattan Bank: Commodity Swaps
By: Ray A. Goldberg
Goldberg, Ray A. "Chase Manhattan Bank: Commodity Swaps." Harvard Business School Case 588-056, February 1988.
- April 1982
- Case
Mark Twain Bancshares, Inc.--1980 (A)
By: F. Warren McFarlan and Gregory L. Parsons
McFarlan, F. Warren, and Gregory L. Parsons. "Mark Twain Bancshares, Inc.--1980 (A)." Harvard Business School Case 182-250, April 1982.
- May 1986 (Revised October 1986)
- Case
Data Administration in Citibank Brazil (C): The Back-End Project
By: Shoshana Zuboff
Zuboff, Shoshana. "Data Administration in Citibank Brazil (C): The Back-End Project." Harvard Business School Case 486-111, May 1986. (Revised October 1986.)
- December 1984
- Teaching Note
First Federal Savings (A) and (B), Teaching Note
By: Michael Beer
Teaching Note for (9-475-072) and (9-481-052). View Details
Keywords: Banking Industry
- August 1994 (Revised September 1994)
- Case
Banc One Corporation, 1989 (Abridged Update)
By: James L. Heskett
Keywords: Banking Industry
Heskett, James L. "Banc One Corporation, 1989 (Abridged Update)." Harvard Business School Case 395-024, August 1994. (Revised September 1994.)
- Article
Are Self-service Customers Satisfied or Stuck?
This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and retention. Specifically, we disentangle the distinct effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical... View Details
Keywords: Service Delivery; Information Technology; Customer Satisfaction; Competition; Cost; Banks and Banking; Behavior; Market Transactions; Management Analysis, Tools, and Techniques
Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "Are Self-service Customers Satisfied or Stuck?" Production and Operations Management 19, no. 6 (November–December 2010). (Awarded the Decision Sciences Institute Stan Hardy Award for Outstanding Paper Published during 2010 in the Field of Operations Management.)
- 16 Apr 2013
- Working Paper Summaries
The Auditing Oligopoly and Lobbying on Accounting Standards
- July 1978
- Article
On the Cost of Deposit Insurance When There Are Surveillance Costs
By: Robert C. Merton
Merton, Robert C. "On the Cost of Deposit Insurance When There Are Surveillance Costs." Journal of Business 51, no. 3 (July 1978): 439–452. (Chapter 20 in Continuous-Time Finance.)
- 2020
- Working Paper
Do Lenders Still Discriminate? A Robust Approach for Assessing Differences in Menus
By: David Hao Zhang and Paul Willen
We use a new methodology to assess mortgage pricing discrimination by race. We make four main contributions. First, we show that existing estimates of mortgage pricing differences by race can be confounded by a "menu problem," which is the problem associated with... View Details
Keywords: Mortgages; Financing and Loans; Prejudice and Bias; Race; Measurement and Metrics; Banking Industry; United States
Zhang, David Hao, and Paul Willen. "Do Lenders Still Discriminate? A Robust Approach for Assessing Differences in Menus." Working Paper, September 2020.
- January 2018
- Supplement
Transformation at ING (B): Innovation
By: William R. Kerr, Federica Gabrieli and Emer Moloney
Supplement to HBS No. 818-077. Together with the agile methodology, innovation at ING was an enabler for the company’s purpose of empowering people to stay a step ahead in life and business. The case explores ING's innovation priorities and strategy as well as the... View Details
Keywords: Innovation; Agile; Fintech; Innovation and Invention; Strategy; Technological Innovation; Banking Industry
Kerr, William R., Federica Gabrieli, and Emer Moloney. "Transformation at ING (B): Innovation." Harvard Business School Supplement 818-078, January 2018.