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  • 01 Dec 2022
  • News

Action Plan: To the Letter

marketplace differently. Monotype got its name from the Lanston Monotype Machine Company, a printing machine manufacturer and type foundry in Philadelphia, established in 1887. Today, in addition to the thousands of fonts and trademarks... View Details
Keywords: April White; design; typography; change management; leadership; Special Design Services; Professional Services
  • April 2021 (Revised December 2023)
  • Case

The Mahindra Group: Leading with Purpose

By: Ranjay Gulati and Rachna Tahilyani
India headquartered Mahindra Group is a multibillion-dollar federation of companies operating across the globe. It is ahead of its time in articulating its purpose and mapping its values, something it had first done at inception and then refreshed yet again as ‘Rise’... View Details
Keywords: Mission and Purpose; Organizational Culture; Change Management; Communication Strategy; Family Ownership; Corporate Social Responsibility and Impact; Revenue; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Asia; India; Mumbai; South Korea; Italy; United States
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  • January 2022 (Revised February 2022)
  • Case

Envision Group

By: Gunnar Trumbull, Bonnie Yining Cao and Dawn H. Lau
Based in China, Envision was one of the world’s leading Greentech companies. Chief Executive Officer Lei Zhang had set the goal of achieving carbon neutrality across the company’s global operations and supply chain by 2022 and 2028 respectively. As part of its... View Details
Keywords: Green Technology; Climate Change; Emerging Markets; Information Technology; Strategy; Management; Renewable Energy; Energy Policy; Environmental Sustainability; Manufacturing Industry; Auto Industry; Green Technology Industry; Battery Industry; China; United States; Japan; United Kingdom; France
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  • November 2017
  • Teaching Note

Amazon.com, 2016

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-402. On January 28, 2016, Amazon announced record 2015 operating profits of $2.2 billion on $107 billion of sales, and the markets responded with cautious optimism. For years, founder and CEO Jeffrey Bezos had prioritized growth and... View Details
Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Market Platforms; Two-Sided Platforms; Competition; Internet; Corporate Strategy; Online Advertising; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Hardware; Information Technology; Mobile Technology; Online Technology; Technology Networks; Technology Platform; Web; Web Sites; Price; Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; United States; Washington (state, US); Seattle
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  • 29 Nov 2023
  • News

A Holiday Benefit Dinner in LA; Seattle Club Revival Underway

Seattle business leaders got where they are. The club also hosted truck manufacturer PACCAR’s CTO, John Rich (MBA 1999), who spoke on electrifying and automating US shipping, and Glenn Kelman, the CEO of Redfin, who talked about a wide... View Details
Keywords: Margie Kelley
  • 24 Jun 2021
  • Blog Post

Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class

before eventually leading him to his current role at Formlabs, a 3D printing manufacturer committed to making technology accessible. While at HBS and HKS, Winston was eager to learn about for-profit business models since he had spent his... View Details
  • 30 Aug 2004
  • Research & Ideas

Real Estate: The Most Imperfect Asset

working with HBS professor Michael Chu on a microfinance case involving the largest concrete manufacturer in Mexico, CEMEX, and its self-construct housing program for families whose incomes average $3,780 per year. CEMEX has over 80,000... View Details
Keywords: by Sarah Jane Johnston; Construction; Real Estate
  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

creating an environment in which employees don't even know that they're changing." Ricardo Semler, president of Semco, a privately held manufacturing and services company in São Paulo, Brazil, heartily agrees: by giving up the need... View Details
Keywords: by Nick Morgan
  • 01 Dec 2022
  • News

Full Court Press

when locked-down viewers turned to sports for respite. His two decades in banking had been focused on development—funding bridges, dams, electrical power stations, agricultural installations, and manufacturing operations—and he wondered... View Details
Keywords: Dan Morrell
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

the push toward lean manufacturing. Beer cites a manufacturing company whose CEO was committed to improving quality and launched a lean training program in multiple plants. The effectiveness of that training was hampered in plants where... View Details
Keywords: by Roberta Holland; Education
  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

begin with consumer electronics. That industry began with radio. Two enterprises commercialized, that is, brought the technology into public use: Radio Corporation of America (RCA), a joint venture of the three leading U.S. electrical and telecommunication View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

and its customers. The electronic ink technology produced by the company E Ink is an essential component of electronic readers such as Amazon's Kindle and Barnes & Noble's NOOK. But it is an input supplier to the manufacturers of such... View Details
Keywords: by Julia Hanna
  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

such huge growth. They need a lot of people for their distribution centers. We’ve seen, for example, Walmart raise their minimum wage; we’ve seen Amazon raising their minimum wage. Manufacturing wages have jumped significantly. "Here it... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
  • 18 Jun 2018
  • Research & Ideas

Warning: Scary Warning Labels Work!

The law, which is still being hashed out in court, requires manufacturers to say sugary drinks can lead to obesity, diabetes, and tooth decay. New research from Harvard Business School suggests that even if San Francisco wins its court... View Details
Keywords: by Dina Gerdeman; Advertising; Public Relations
  • 24 Nov 2015
  • Research & Ideas

Developing Your Next CEO for the Family Business

built a manufacturing company for Manitowoc Cranes as an Outsider CEO before buying that company and selling it, then being recruited by his family’s fifth generation hot sauce maker, McIlhenny Company. These family members have the right... View Details
Keywords: Retail; Auto
  • Web

Harvard Business School

for the United States Supreme Court. After HBS, he worked as an investment banker with White Weld & Co., and served as assistant treasurer for Celanese Corporation. He went on to other manufacturing companies, including Valeant... View Details
  • July 2020
  • Case

Amanda and Kristen: Mented Cosmetics

By: Steven Rogers, Jeffrey J. Bussgang and Alterrell Mills
The co-founders (Black HBS alumnae) of an e-commerce beauty startup explore the unmet needs within the beauty industry. This case study examines the entrepreneurial opportunities that come from identifying an underserved market, specifically within the Black community... View Details
Keywords: Brands and Branding; Competition; Customers; Disruption; Disruptive Innovation; Distribution Channels; Entrepreneurship; Finance; Macroeconomics; Marketing; Marketing Channels; Marketing Communications; Marketing Strategy; Mission and Purpose; Organizational Culture; Product Design; Product Development; Product Positioning; Sales; Social Issues; Social Marketing; Business Startups; Strategic Planning; Strategy; Supply Chain Management; Venture Capital; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; Manufacturing Industry; North and Central America; United States; New York (city, NY); New York (state, US)
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  • 01 Dec 2009
  • News

One Man Crime Wave

his fiction, casting young managers in manufacturing and industrial settings as his protagonists. But his focus was not on their business activities so much as on their warps, biases, emotional hang-ups, and “all other decisions of... View Details
Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information

    Social Strategies That Work

    Over a billion people use social platforms on the Internet, making them the most frequently visited category of sites. Some platforms, such as eHarmony, MeetUp, and Twitter, allow us to connect to strangers. eHarmony alone is estimated to account for one in six new... View Details
    • 18 Oct 2017
    • Research & Ideas

    How Economic Clusters Drive Globalization

    of thinking ‘glocally’ about a concept that’s everywhere.” Related Reading: Globalization Hasn’t Killed the Manufacturing Cluster Why Immigrant Workers Cluster in Particular Industries What do you think about this research? Add your... View Details
    Keywords: by Julia Hanna; Agriculture & Agribusiness