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  • 18 Oct 2022
  • News

#TimTalk – Sales management that works with Frank Cespedes

  • 27 Jul 2022
  • News

Making the Case: Behind the Scenes of Case Writing

  • 06 Jan 2012
  • News

A Digital Death? Why Kodak Stopped Clicking

  • 06 Feb 2018
  • News

Harvard makes climate pledge to end fossil fuel use

  • Teaching Interest

Technology and Operations Management

By: Chiara Farronato
This course is taught in the MBA required curriculum. It provides students with the foundations necessary to be effective operating managers. During the course students learn to analyze decisions that drive the design, planning, and execution of the activities that... View Details
Keywords: Technology; Operations Management; Innovation
  • March 2009 (Revised April 2009)
  • Case

AFSCME vs. Mozilo...and "Say on Pay" for All! (A) (Abridged)

By: Fabrizio Ferri and James Weber
Richard Ferlauto, director of pensions and benefits policy at the AFSCME, the largest public sector workers union in the U.S., was responsible for protecting the pensions of its members. Because pensions were invested for decades, Ferlauto wanted the companies in which... View Details
Keywords: Voting; Investment; Investment Activism; Corporate Governance; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Ownership Stake; Business and Shareholder Relations; United States
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  • 30 May 2000
  • Lessons from the Classroom

Entrepreneurship’s Wild Ride

the evolution of the field at HBS. In March, Mike Roberts, executive director of Entrepreneurial Studies at HBS, spoke with Stevenson about entrepreneurship's remarkable rise in importance and popularity. Q: Howard, I'd like to talk about... View Details
Keywords: by William Mahoney
  • October 1996 (Revised May 2001)
  • Case

Cantuga Farmworkers Clinic (A)

By: James E. Austin and Catherine Overholt
The board of directors of a rural health clinic fires its executive director. The case elaborates the evolution and progress of the clinic under this director during a period of growth and a changing health care environment. Factors contributing to and questioning the... View Details
Keywords: Health Care and Treatment; Resignation and Termination; Managerial Roles; Organizational Change and Adaptation; Performance Evaluation; Problems and Challenges; Rank and Position; Social Enterprise; Health Industry
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  • 27 Sep 2012
  • News

How To Use Optimism To Defeat Adversity

  • 05 Apr 2012
  • News

Successful CEOs Don't Have to Be Jerks

  • 05 Jul 2006
  • Working Paper Summaries

Failing to Learn and Learning to Fail (Intelligently): How Great Organizations Put Failure to Work to Improve and Innovate

Keywords: by Mark D. Cannon & Amy C. Edmondson
  • July 2023
  • Teaching Note

Belden and Digital Transformation: From Product Sales to Solutions Sales

By: Frank V. Cespedes
Teaching Note for HBS Case No. 823-002. Belden manufactures devices such as switches, cables, adapters, and connectors. Faced with market changes, the firm initiated a new Enhanced Solutions Delivery (ESD) initiative. In November 2022 executives are evaluating the... View Details
Keywords: Change Management; Digital Transformation; Organizational Change and Adaptation; Sales; Marketing Channels; Manufacturing Industry
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  • 23 Nov 1999
  • Research & Ideas

What’s Your Strategy for Managing Knowledge?

codification of such knowledge saved the team and the client one full year of work. Ernst & Young executives have invested a lot to make sure that the codification process works efficiently. The 250 people at the Center for Business... View Details
Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting
  • February 2011 (Revised December 2012)
  • Case

The Ford Fiesta

By: John Deighton and Leora Kornfeld
Executives at Ford wondered if social media could be the marketing solution for the launch of the youth-oriented 2010 Fiesta. But with social media came a ceding of control. Some at the company believed that if Ford was going to move beyond its conservative brand image... View Details
Keywords: Advertising Campaigns; Digital Marketing; Leadership; Goals and Objectives; Brands and Branding; Marketing Strategy; Product Launch; Market Entry and Exit; Standards; Auto Industry
Related
  • 2017
  • Working Paper

Platforms, Open/User Innovation, and Ecosystems: A Strategic Leadership Perspective

By: Elizabeth J. Altman and Michael L. Tushman
Platform, open/user innovation, and ecosystem strategies embrace and enable interactions with external entities. Firms pursuing these approaches conduct business and interact with environments differently than those pursuing traditional closed strategies. This paper... View Details
Keywords: Platforms; Open/user Innovation; Ecosystems; Crowdsourcing; Institutional Logics; Strategic Leadership; Top Management Teams; CEO Role; Organizational Change and Adaptation; Digital Platforms; Innovation and Invention; Organizational Design; Strategy; Managerial Roles
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  • Web

Tuition & Financial Support - Doctoral

group discussions in Executive Education, and help develop HBS Online sessions. Across the University, PhD candidates lead engaging class sections for undergraduates or tutor graduate students in problem sets. Teaching income is yours to... View Details
  • 14 Oct 2015
  • News

When People Pay Attention to Video Ads and Why

  • 17 Aug 2015
  • News

Robert Steven Kaplan Named President and CEO of Dallas Fed

  • 21 Jan 2021
  • Video

Father, Son, and Holy Shuttle

  • 18 Jan 2022
  • Video

Professor Sunil Gupta: Framework