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  • 23 Jun 2022
  • Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

on screen. Harvard Business School’s Amit Goldenberg worked with seven other researchers, including Airbnb executives, to evaluate online strategies for mitigating loneliness. Goldenberg’s findings offer insights for managers and View Details
Keywords: by Michael Blanding
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

http://hbr.org/product/handbook-of-leadership-theory-and-practice/an/12326-HBK-ENG Tribute to Paul A. Samuelson Author:Robert C. Merton Publication:The Journal of Portfolio Management 36, no. 2 (winter 2010): 1 An abstract is unavailable... View Details
Keywords: Martha Lagace
  • 25 Jul 2013
  • Research & Ideas

Why Unqualified Candidates Get Hired Anyway

new research paper demonstrates that the fundamental attribution error is so deeply rooted in our decision making that not even highly trained people-evaluators, such as hiring managers and school admissions officers, can defeat its... View Details
Keywords: by Anna Secino; Education; Employment
  • 17 Sep 2018
  • Research & Ideas

Welcome to Retirement. Who Am I Now?

Reading: Want Your Employees to Plan Better for Retirement? Don't Do This The Startling Percentage of Financial Advisors with Misconduct Records The Knowledge Coach What do you think of this research? How are you View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation
  • January 2018 (Revised January 2020)
  • Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull
A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details
Keywords: Talent and Talent Management; Customer Relationship Management; Forecasting and Prediction; Cost Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Measurement and Metrics; Performance; Performance Capacity; Performance Efficiency; Performance Evaluation; Performance Improvement; Consulting Industry; Service Industry
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  • 31 May 2011
  • First Look

First Look: May 31

make purchases. Retailers, however, felt that major credit and debit card issuers had too much market power which was leading to higher costs for retailers to accept such payment forms. Consumers were increasingly adopting smart phones and using those phones to View Details
Keywords: Sean Silverthorne
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

explores how language shapes the ways in which employees who work in global organizations communicate and negotiate linguistic and cultural differences. Bringing together 650 interviews conducted across Rakuten’s locations in Brazil,... View Details
Keywords: Carmen Nobel
  • Web

Strategy Execution Online Course | HBS Online

for every dimension of business performance Identify and manage risks that could derail strategy execution Empower employees through proprietary frameworks like the Job Design Optimization Tool, which helps... View Details
  • 13 Aug 2007
  • Research & Ideas

The Dark Side of Trust

trusted employees and the opportunities that come with bringing in fresh talent. Q: What are you working on next? A: I continue to investigate how factors beyond the market influence strategic decisions. In more recent work, I examine how... View Details
Keywords: by Sean Silverthorne; Service
  • 06 Jul 2016
  • What Do You Think?

How Do We Pay for the Costs of Globalization?

important information. It turned out that the information was largely an explanation of the benefits for the company in moving. Then employees were asked to maintain their commitment to quality over the final months of their employment.... View Details
Keywords: by James L. Heskett; Manufacturing
  • 01 Mar 2024
  • News

Case Study: Testing the Waters

Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details
Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

educating MBAs at HBS. Martha Lagace: Teachers are leaders, as you argue in your new book, and yet most managers don’t receive any training in teaching. How can managers approach their role in a new way?... View Details
Keywords: by Martha Lagace; Education
  • Web

Baker Library / Bloomberg Center | About

was understood to be an endorsement of the need for professional management education. When Harvard Overseer Bishop William Lawrence approached him for a $1 million donation to help build the new campus, Baker refused. After consulting... View Details
  • 15 Sep 2009
  • First Look

First Look: September 15

and the creative aspirations of his designers. How could he better manage employees who see themselves as artists? Purchase this case: http://harvardbusiness.org/search/410018/ Newton-Wellesley Hospital... View Details
Keywords: Martha Lagace
  • 18 Sep 2012
  • First Look

First Look: September 18

as consumers and employees (what we buy, how we manage others) to the choices that we make more broadly as human beings (who we date, how we deal with friendships). From my research, we see when a mismatch... View Details
Keywords: Sean Silverthorne
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

stimulates them.” She finds it “challenging to implement our ‘flexible’ mindset to our clients’ employees because upper management has not embraced it themselves.” Remote work can help some avoid a toxic... View Details
Keywords: by James Heskett
  • January 2000 (Revised April 2000)
  • Case

StarMedia: Launching a Latin American Revolution

By: Thomas R. Eisenmann and Jon K Rust
By the fall of 1999, StarMedia had sprinted to a sizable lead in the race to acquire Latin American Internet users. Its pan-regional, horizontal portal was the first to target Spanish- and Portuguese-language speakers on the Internet, registering 1.2 billion page views... View Details
Keywords: Private Ownership; History; Risk Management; Business Cycles; Corporate Entrepreneurship; Infrastructure; Media; Emerging Markets; Cross-Cultural and Cross-Border Issues; Web; Information Technology Industry; Web Services Industry
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  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

at large. About the Authors Joseph B. Fuller is a Professor of Management Practice at Harvard Business School. He co-chairs the HBS Project on Managing the Future of Work and the Project on Workforce at... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • 29 Mar 2016
  • First Look

March 29, 2016

answering one key question: How are leaders successfully managing competitive companies in the 21st century? Today's constantly changing business environment presents challenges and opportunities that are more dynamic and complex than... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

New Video: Books@Baker Interview with Felix Oberholzer-Gee Click to watch. Some companies gain advantage by commanding premium prices. Others lean on their world-class talent. But, a small slice of companies manages to do both—and... View Details
Keywords: by Danielle Kost