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  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

Lawrence (MBA '87), a marketing consultant and professor at Boston University, says, "Spirituality should not be confused with 'religion.' To me, spirituality is simply having a sense of inner calm and a View Details
Keywords: by Marguerite Rigoglioso
  • 20 Mar 2017
  • Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

good ideas with potential buyers willing to pay in advance to get the products made. “The field has grown quite a bit,” Lakhani says. “This book provides a concentrated view of... View Details
Keywords: by Dina Gerdeman
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

they pay little attention to the social contract, or the spirit of the deal. So while the parties agree to the same terms on paper, they may actually have very different... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

key success factor—like with doctors (is) management's willingness to hear as input in their decision processes." Alberto Souto said, "Both medicine and management are socio-technologies plus art .... View Details
Keywords: by Jim Heskett
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

can firms do to prevent it? A: When you go buy a toy at the store, the only cost that stands out is the price you pay for the toy, not the coins you put in the parking meter near the store's window. If you... View Details
Keywords: by Sean Silverthorne; Retail
  • 24 Mar 2002
  • Lessons from the Classroom

Case Study: A Lesson in Private Venture Financing

growth. Being listed on the stock exchange does mark a company's value but in this case it was a low mark.— Walter Kuemmerle Kuemmerle fired questions at conference participants on Gray's available options. Should they go public? Doing so might allow them View Details
Keywords: by Julia Hanna
  • 02 Sep 2010
  • What Do You Think?

How Transparent Should Boards Be?

severance package of the CEO." To the extent possible, these actions would presumably be carried out quietly. While maintaining that the CEO should go, others recommended a more quiet approach, neither imposing a firing for cause nor... View Details
Keywords: by Jim Heskett
  • 02 Mar 2018
  • Op-Ed

Op-Ed: Trump’s Tariffs Could Harm Allies as Much as Opponents

cause concern among people in other parts of the country, since it may lead to trade retaliation targeted at politically sensitive US exports such as textiles from North Carolina or oranges from Florida. Bottom line: Trump’s tariffs are... View Details
Keywords: by Dante Roscini; Steel; Manufacturing
  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

In this regard, Donald Shaw commented that "We are nowhere close to concerning ourselves with controlling healthcare when we have not defined adequately what it should accomplish and can accomplish for those who are asked View Details
Keywords: by Jim Heskett; Health
  • 24 Sep 2014
  • Op-Ed

Stop Thinking of Climate Change as a Religious or Political Issue

substitute for private and public innovation. But the innovation will be motivated only if prices reflect the true state of the world. We are subsidizing our own consumption of fossil energy because we are unwilling to acknowledge View Details
Keywords: by Forest Reinhardt; Energy; Utilities
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

Watkins The best negotiators also work to foster organizational learning, both during and after a negotiation. They pay careful attention to managing the team learning process,... View Details
Keywords: by Michael Watkins
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

finance and restructuring, explains the ins and outs of Chapter 11, while Professor Rosabeth Moss Kanter focuses on the human element—the need for the new company's leadership to pay attention View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

That is the story of my family. If we want to have a more equitable economy, if we want America to continue to be the land of opportunity, we need View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 27 Sep 2004
  • Research & Ideas

IBM Finds Profit in Diversity

issues, and the organization has demonstrated its willingness to be influenced, committing significant resources to efforts suggested by the groups. Trust was also built as the... View Details
Keywords: by David A. Thomas
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

US Health Care? (18,291) Jim Heskett asks, are we addressing health care cost issues with the creativity they deserve? What do YOU think? How Should Pay Be Linked to Performance? (18,284) Jim Heskett sums up... View Details
  • 15 Jul 2015
  • Research & Ideas

Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday

skepticism about how the company would ever sustain charging such low prices, paired with free shipping. That early experiment has proven a huge success, as there are reported to be 40 million current Amazon Prime subscribers. Each... View Details
Keywords: Re: Sunil Gupta; Retail
  • 01 May 2020
  • In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change.  We asked faculty members affiliated with the Business and Environment Initiative at... View Details
Keywords: by Danielle Kost
  • 17 Oct 2014
  • Research & Ideas

New Treasury Rules Help Long-Retirement Planning

it occurs shortly after retirement. To achieve their multiple retirement goals, workers should use part of their assets within their retirement plans to buy a deferred life annuity that starts View Details
Keywords: by Robert Pozen; Financial Services
  • 08 Sep 2020
  • Sharpening Your Skills

Capitalism Works Better When I Can See What You're Doing

Transparency, the concept if not the reality, is all the rage in business circles. If you knew why a company charged a certain price for a product, would you be more willing to pay it? If your boss confessed... View Details
Keywords: by Sean Silverthorne
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

likely to be much lower. How many consumers will pay a dollar for song number thirteen? Clearly, there is a profit-enhancing role for some type of bundling even with digital distribution. For example,... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
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