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  • 18 Apr 2016
  • News

Copy Success

(Xerox Corp.) (Xerox Corp.) Joe Wilson (MBA 1933) made Xerox a brand so recognizable its name is also an everyday verb. In the process Wilson, who passed away in 1971, turned around a dying company and left a legacy of leadership that... View Details
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

style, and thus set prices that limit market penetration. The winning strategy diverges from this approach in almost every respect. When innovators develop products that people want to pull into their lives, they create markets that serve... View Details
Keywords: Sean Silverthorne
  • 03 Aug 2020
  • News

A Clean Start

other chemicals) from carbon dioxide. His goal was to demonstrate—through research, discovery, and good business—a new way forward in reducing CO2 emissions. The first step was to lay out the photosynthesis process in black and white on a... View Details
Keywords: Maureen Harmon
  • March 1997 (Revised October 2017)
  • Case

Hospital Equipment Corporation

By: Clayton M. Christensen and Rory McDonald
Hospital Equipment Corp. is a very successful maker of hospital beds. Due to outstanding performance in new product development, it grew to dominate its primary market and is searching for other opportunities to grow through new product development. It discovers that... View Details
Keywords: Growth and Development Strategy; Innovation and Management; Opportunities; Business Processes; Product Development; Technological Innovation; Expansion; Markets; Problems and Challenges; Medical Devices and Supplies Industry; United States
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  • 24 Apr 2014
  • News

Driving economic growth and job creation

capital, supporting more than $100 billion in lending to small businesses during her tenure. Heading up an agency of more than 3,000 employees, she prioritized overhauling and strengthening programs and operations, including streamlining loan View Details
  • 28 Jun 2010
  • HBS Case

Cincinnati Children’s Hospital Medical Center

implementing a "forcing function" into the operating room process that keeps patients out of the OR until they've received antibiotics, thus reducing surgical site infections. For another project, she selects the hospital's... View Details
Keywords: by Julia Hanna; Health
  • November 2008
  • Article

Chartering New Territory: Diversification, Legitimacy and Practice Area Creation in Professional Service Firms

By: Heidi Gardner, N. Anand and Timothy Morris
Diversification into innovative domains through new practice area creation is a critical imperative for professional services firms. Using theories of organizational territoriality and corporate charters, we conceptualize professional firms as federations of distinct... View Details
Keywords: Diversification; Lawfulness; Code Law; Management Practices and Processes; Service Operations; Innovation and Invention; Management Analysis, Tools, and Techniques
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  • August 2000
  • Case

Beansprout Networks

By: Teresa M. Amabile and Rasheea Williams
Beansprout Networks is a 3-year-old Internet company designed to foster effective communication between parents and the pediatricians and child-care providers who care for their children. With a significant headstart in the marketplace, it has attracted considerable... View Details
Keywords: Entrepreneurship; Human Resources; Employees; Employee Relationship Management; Recruitment; Business or Company Management; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Strategy; Health Industry; Information Technology Industry
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  • 10 Jun 2002
  • Research & Ideas

Reinventing the Industrial Giant

internal processes online. Originally GM had different Web sites for its different types of cars; however, in 1999 the company decided to put all their Web sites under one organization. To streamline its relationships with dealers, GM... View Details
Keywords: by Nitin Nohria, Davis Dyer & Frederick Dalzell; Manufacturing
  • Web

Getting Things Done: Motivating Yourself and Others - Course Catalog

others. Module 3 synthesizes ideas from earlier in the course and embeds them in the broader context of personal effectiveness and an organization's overall strategy and operations. The module will analyze the interaction of formal... View Details
  • 11 Jun 2020
  • Blog Post

Know Your Audience - Recruiting HBS Students for Venture Capital

prior finance experience, they bring a combined 14 years of Career & Professional Development expertise, helping firms develop their HBS recruiting strategy and connect with students. A Vested Interest in Venture Capital HBS students... View Details
Keywords: Venture Capital / Private Equity
  • 01 Oct 1996
  • News

Leading In a New Era

process at every level of the 17,320-employee company. "Most nonhuman resources, such as capital or equipment, can be acquired," he says. "What's more important is how a corporate strategy is executed and... View Details
Keywords: Nancy O. Perry
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

Massachusetts General Hospital's efforts to restructure quality and safety to illustrate the value of beginning with a focus on organizational culture, using a systematic process of engaging clinical leadership, developing an... View Details
Keywords: Martha Lagace
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

everyday voters. Among their recommendations: Change the election process so that it more fairly represents all voters, by gerrymandering reforms overseen by a nonpartisan redistricting panel, and open access to presidential debates to... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 26 Jan 2024
  • Blog Post

Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective

market map focus area, as long as it is aligned to Emerson’s mission and objectives,” Lichter said. “Examples include the intersection of A.I. and climate tech and sustainable construction.” Past interns have also helped portfolio companies build their go-to-market... View Details
Keywords: Nonprofit / Government
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

Describes the challenges of using the Balanced Scorecard to implement a triple-bottom-line strategy for delivering excellent economic, environmental, and social performance. The owners and senior executive team of Amanco, a producer of... View Details
Keywords: Martha Lagace
  • 05 Nov 2007
  • What Do You Think?

Why Is Succession So Badly Managed?

Summing Up Should CEO succession processes be certified? Respondents to this month's column agree that CEO succession is badly managed, perhaps accounting in large part for the fact that few "inside outsiders" ever make it into... View Details
Keywords: Re: James L. Heskett
  • 01 Apr 2002
  • News

Breakthrough International Negotiation

negotiation, not the least of which is the corporate arena. "Brokering a deal requires the same ability to assess complex situations and craft breakthrough strategies as brokering a peace agreement," says Watkins. "Leaders of companies... View Details
Keywords: Michael Watkins; Susan Rosegrant; Publishing Industries (except Internet); Information
  • 01 Jun 2005
  • News

Transforming the IRS

now running more like a 21st-century business than a 1950s-style business. Internally, we implemented a top-to-bottom reorganization and began to bring business practices and technology up-to-date. We also implemented new strategies for... View Details
Keywords: Ann Cullen; IRS; Many Unhappy Returns; reform; Executive, Legislative, and Other General Government Support; Government
  • 21 Jul 2009
  • First Look

First Look: July 21

The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry. The case outlines the protagonist's strategy of... View Details
Keywords: Martha Lagace