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Publications

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  • All HBS Web  (4,523)
    • People  (13)
    • News  (1,488)
    • Research  (2,275)
    • Events  (8)
    • Multimedia  (93)
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Show Results For

  • All HBS Web  (4,523)
    • People  (13)
    • News  (1,488)
    • Research  (2,275)
    • Events  (8)
    • Multimedia  (93)
  • Faculty Publications  (1,138)
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  • Web

Case Studies - Social Impact Collaboratory

the VELUX Foundations of Denmark have decided to allocate a small percentage of their investment portfolio to impact investments. Cambridge Associates, one of the leading investment advisory firms in the world, has been engaged to assist... View Details
  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

less busy than the present, they may underweight the value of these purchases. We examine the impact of debiasing this previously unexplored barrier of consumer decisions to "buy time" in a field experiment with a U.S.-based... View Details
Keywords: Sean Silverthorne
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

women traverse their stores. In addition, Best Buy acquired Geek Squad to broaden its footprint into installation of equipment. The company applied the same concerted effort toward serving other valuable customer segments it had discovered, including View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 20 Jun 2016
  • Blog Post

Exploring Cleantech at HBS

1.3 billion people around the world lack access to energy, and for everyone else, most of their energy comes from sources that are often unreliable, expensive, and detrimental to the environment. I had worked on sustainable transportation at Tesla before HBS, and came... View Details
  • 21 Aug 2017
  • Blog Post

From Germany to HBS

Despite growing up in a small village in southern Germany, I have always had a strong sense of curiosity that drew me to places far away. As a young boy I often gazed up at the airliners cruising 36,000ft above and wondered what their... View Details
  • 21 May 2018
  • Blog Post

Harnessing The Power of Collaboration to Create Opportunity in Chicago

donated to nonprofits, Accion Chicago is a nonprofit organization whose purpose is to build communities through entrepreneurship. We all know that small business is the growth engine of any economy. This is... View Details
Keywords: Nonprofit / Government
  • 25 Aug 2003
  • Research & Ideas

Studying Japan from the Inside

Harvard Business School started its Japan Research Office in December 2001—smack in the middle of an incredibly turbulent time for the country's economy. The boom years of the 1970s and 1980s—when Japanese management practices and... View Details
Keywords: by Cynthia Churchwell
  • 2003
  • Book

When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies

By: Leslie Perlow
“Saying yes when you really mean no” is a problem that haunts organizations from start-ups to multi-nationals. It exists across industries, levels, and functions. And it’s exacerbated by a down economy, when the fear of losing one’s job is on everybody’s mind and the... View Details
Keywords: Conflict and Resolution; Relationships; Business Ventures
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Perlow, Leslie. When You Say Yes But Mean No: How Silencing Conflict Wrecks Relationships and Companies. New York: Crown Business, 2003.
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

don't be afraid to scrap your 2019 strategies in 2020. Rembrand M. Koning (@orgRem) is an assistant professor of business administration. Karen Mills: Lift small businesses, support the economy For many Main... View Details
Keywords: by Danielle Kost; Retail
  • 15 Dec 2023
  • News

The Musts of 2023

to me because it felt there were so many lessons that we could learn today. Whether it's business or politics or just international relations I just found it very interesting. Marcus Wedner (MBA 1988): Marcus Wedner, 1988. The book is... View Details
  • 06 Feb 2012
  • Research & Ideas

Kodak: A Parable of American Competitiveness

in the United States, but US companies gave it all up.” HBS Professor of Management Practice Willy C. Shih served as president of Kodak's Digital & Applied Imaging business through the turn of the 21st century. Shortly after starting... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 19 Nov 2001
  • Research & Ideas

Wrapping Your Alliances In a World Wide Web

costs, and enabled businesses to form mutually beneficial alliances.Once two or more companies agree to do business with each other on activities beyond simple procurement, they again face a challenge in... View Details
Keywords: by Andrew McAfee
  • 01 Dec 2023
  • News

Engaging Students More Deeply

Students at Success Academy stay more focused on the dot rug. Photo courtesy HBS Multimedia Development To tell the compelling stories of a developer working to revitalize Miami Beach, a Maine lobsterman confronting the economic risks of climate change, and a charter... View Details
Keywords: April White
  • 04 Aug 2003
  • Research & Ideas

Shackleton: An Entrepreneur of Survival

In recent years, polar explorer Sir Ernest Shackleton has been celebrated through books, memoirs, several films, and a major museum exhibit. His achievements on the ice have much to teach business students and executives, says Harvard... View Details
Keywords: by Martha Lagace
  • 17 Jul 2012
  • First Look

First Look: July 17

identified and classified in terms of specifying, allocating, and utilizing capacity. The first two categories reflect challenges faced by infrastructure providers; the last category, challenges faced by airlines. Building Effective View Details
Keywords: Sean Silverthorne
  • 13 Mar 2025
  • Blog Post

Launching Leaders: HBS's New Initiative Fuels First-Generation and Low-Income Student Success

James Bedford (MBA 2025) smiles as he recalls growing up on a boat off the southwest coast of England. "It was just me and my dad in the most beautiful spot in the world," he says. Looking back now, he recognizes it was poverty—but at the time, "it was just life."... View Details
  • 01 Jan 2005
  • News

Joseph J. O'Donnell, MBA 1971

wanted to join a small business where I had maximum opportunity for growth. Drive-In Concessions gave that to me," he explains. Less than a year later, O'Donnell worked out a deal with Sportservice, the... View Details
  • 04 Oct 2016
  • First Look

October 4, 2016

concerns about the unobservable consequences of policy. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51704 Harvard Business School Case 217-007 Disintermediating the Banks: ThinCats and the Peer-to-Peer Lending... View Details
  • 02 Aug 2021
  • What Do You Think?

Can Companies with Remote Management Succeed?

management back to the home office is applicable. Is it limited to businesses and organizations in which collaboration is important? Does it apply more to large than small organizations? "We can ask how far... View Details
Keywords: by James Heskett
  • Web

Founder - Entrepreneurship

Student Journey Founder Required Curriculum Elective Curriculum Throughout your Founder Path, get feedback on your idea, testing plan, business model, and more from experienced entrepreneurs and VCs by meeting 1:1 with Rock Executive... View Details
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