Publications

November 1987 (Revised June 1988)
Case

ServiceMaster Industries, Inc.

By: James L. Heskett

The CEO of ServiceMaster Industries has convened an internal task force to come up with ideas for reorganizing the company to accommodate unusually fast growth. In developing both alternatives and criteria for appraising them, the task force has to keep in mind the... View Details

Keywords: Restructuring; Leading Change; Growth and Development Strategy; Organizational Culture

Article

As the World Shifts, So Should Leaders

By: Nitin Nohria

Two decades ago, extensive research led Nohria, the former dean of Harvard Business School, to conclude that the hallmark of great leadership is the ability to adapt to the times. Today, he says, we're in a period of significant change, thanks to global events,... View Details

Keywords: Adaptability; Leadership; Organizational Change and Adaptation; Adaptation

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October 1992 (Revised June 1994)
Case

American Airlines, Inc.: Proposal for a Three-Class Transcon Service

American Airlines, Inc., the largest airline in the United States, is considering a proposal to enhance its flagship New York JFK - Los Angeles transcontinental service from a two-class (first and coach) to a three-class (first, business, and coach) product. The... View Details

Keywords: Organizational Change and Adaptation; Marketing Strategy; Air Transportation Industry; United States

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May 2017
Teaching Note

The Container Store

By: Tatiana Sandino and Kyle Thomas

“The Container Store” teaching note describes how the case can be taught to MBA or executive education students who are interested in developing a strong culture, implementing strategy, and managing growth. The authors wrote the case for teaching MBA courses such as... View Details

Keywords: Retail Chains; Growing Organization; Culture; Organizational Culture; Management Systems; Business Strategy; Growth and Development Strategy; Employee Relationship Management; Retail Industry

December 2010 (Revised March 2013)
Case

Growing Pains at Stroz Friedberg

By: David A. Garvin and Carin-Isabel Knoop

In late spring 2009, Stroz Friedberg co-presidents Edward Stroz and Eric Friedberg had to set growth targets for 2010. The leading global consulting firm they had built specialized in managing digital risk and uncovering digital evidence and had grown very rapidly.... View Details

Keywords: Business Growth and Maturation; Change Management; Transition; Growth and Development Strategy; Growth Management; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Consulting Industry

Web

Business Program Discount | HBS Online

Management Strategy Entrepreneurship & Innovation Business in Society Finance & Accounting Certificates You Can Earn Certificate of Completion All paid HBS Online courses, with the exception of CORe, grant a Certificate of Completion.... View Details

04 Dec 2012
First Look

First Look: December 4

PublicationsWhen Does a Platform Create Value by Limiting Choice? Authors:Ramon Casadesus-Masanell and Hanna Hałaburda Publication:Journal of Economics & Management Strategy (forthcoming) Abstract We present a theory for why it... View Details

Keywords: Carmen Nobel

Profile

Cynthia Samanian

the near future, I look forward to helping define and execute the business strategy for Path, as well as developing my personal leadership style. This will be a great opportunity to put in practice many of my learnings from courses in... View Details

Keywords: Entrepreneurship; Technology

01 Dec 2016
News

Inside Modern HR

many of them brought up the issue of talent when discussing big decisions. I found that fascinating, and as a management consultant I saw there could be a gulf between a strategy and the human dynamics involved in execution. I felt like I... View Details

Keywords: Julia Hanna

01 Apr 1998
News

Short Takes

Be Flexible In today's competitive and volatile business environment, depending on forecasting as the basis for planning and strategy has become a particularly risky way to operate. Especially vulnerable are manufacturing projects that... View Details

Keywords: Garry Emmons and Caroline Chauncey

Web

“It’s like a pie-eating contest” | Social Enterprise | Harvard Business School

listing in the Career Hub for a Leadership Fellow opportunity at Boston Medical Center. Alastair Bell, MD (HBS MBA 2006), Executive VP of Strategy and COO for BMC Health System, notes, “From our standpoint, Leadership Fellows is a way of... View Details

Web

Modern Corporate Strategy: Revitalizing the Corporation - Course Catalog

and Netflix, are also among the most shorted stocks as investors struggle to see their long-term potential. To understand why and how this might occur, the overarching framework applied throughout this course covers “The Complete Strategy... View Details

01 Oct 2000
News

Faculty Retirements

Michael Jensen, the Jesse Isidor Straus Professor of Business Administration, Emeritus, is an authority on organizational theory, organizational strategy, and finance. He is codirector of The Monitor Company... View Details

07 Nov 2017
First Look

New Research and Ideas: November 7, 2017

adding new settings to explore established core debates. The discipline of business history evolved around the corporate strategies and structures of developed economies. The growing literature on the business history of emerging markets... View Details

Keywords: Carmen Nobel

May 2020
Case

Schlumberger's WesternGeco Division

By: John R. Wells, Sneha Biswas and Benjamin Weinstock

In October 2017, Maurice Nessim, President of WesternGeco, a business unit of Schlumberger, faced a difficult decision. In the face of falling oil prices and increasing pressure on costs, did it make sense to sell off the company’s specialized fleet of seismic survey... View Details

Keywords: Market Entry and Exit; Organizational Change and Adaptation; Decision Making; Strategy; Competitive Advantage; Energy Industry; Information Technology Industry

March 1994
Case

Intel Corp.: Leveraging Capabilities for Strategic Renewal

By: Christopher A. Bartlett and Ashish Nanda

Traces the history of Intel from its earliest days as a technology-driven memory company to its emergence as an increasingly market-focused microprocessor company with emerging systems capabilities. The focus is on the strategic, organizational, and management... View Details

Keywords: Organizational Change and Adaptation; Adaptation; Management Skills; Management Practices and Processes; Strategy; Organizations; Information Technology Industry

March 1992 (Revised March 1998)
Case

Adam Opel AG (B)

By: Hugo Uyterhoeven

Should General Motors make a strategic manufacturing investment in East Germany after becoming number one in this market through an aggressive marketing strategy? The proposal, dependent on government assistance and based on a number of uncertain economic assumptions,... View Details

Keywords: Transformation; Investment; Government and Politics; Leadership; Marketing Strategy; Production; Organizational Structure; Strategy; Germany