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  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

rich and poor. We find evidence that for wealthy Germans, and for the rich half of European nations, higher levels of per capita income don't buy greater happiness. The reason appears to be adaptation. However even for the rich half of... View Details
Keywords: Martha Lagace
  • 02 Jun 2010
  • First Look

First Look: June 2

Ert, and Alvin E. Roth Publication:Special Issue on Predicting Behavior in Games. Games 1, no. 2 (2010) An abstract is unavailable at this time. Read the paper: http://www.mdpi.com/2073-4336/1/2/117/ The Counterfeit Self: The Deceptive... View Details
Keywords: Martha Lagace
  • 01 Oct 1996
  • News

Leading In a New Era

been very aggressive in using technology to change processes such as how you buy a ticket, how you get on an airplane, and so forth," he says. American is known for many of the innovations that revolutionized the industry since the onset... View Details
Keywords: Nancy O. Perry
  • 01 Jun 2023
  • News

Alumni and Faculty Books

of research and 30 new case studies, The Imperfectionists posits a dynamic approach to developing organizational direction under uncertainty based on harnessing six reinforcing strategic mindsets, which McLean and Conn call curiosity,... View Details
Keywords: Publishing Industries (except Internet); Information
  • 08 Mar 2011
  • First Look

First Look: March 8

Abstract This paper explicates the challenge of risky trust, which we define as trust that exists between parties vulnerable to high economic, legal, or reputational risks at individual or organizational levels. Drawing from analyses of... View Details
Keywords: Sean Silverthorne
  • Web

Online Transforming Customer Experiences Course | HBS Online

Diagnose your organization’s gaps using the capability-motivation-license framework 5-6 hrs Module 3 Engage Explore customer variability’s role in influencing satisfaction and loyalty and the importance of enhancing customer compatibility as a way to manage it.... View Details
  • November 2017 (Revised November 2021)
  • Case

Irene Rosenfeld at Mondelēz International: Crafting a Corporate Strategy

By: Raffaella Sadun, David J. Collis, Amram Migdal and Kerry Herman
The case focuses on Irene Rosenfeld’s tenure as CEO of the global snack food company Mondelēz International. Beginning in 2006, she had led the company through many acquisitions, including France’s LU Biscuit and British confectionery company Cadbury, before, in 2012,... View Details
Keywords: Snack Food; Snack; Global Snacking; Packaged Food; Consumer Packaged; Kraft Foods; Kraft; Agribusiness; Change; Change Management; Corporate Strategy; Transformation; Geography; Geographic Scope; Global Strategy; Leadership; Leadership Style; Leading Change; Management; Business or Company Management; Growth and Development Strategy; Management Style; Marketing; Brands and Branding; Demand and Consumers; Consumer Behavior; Organizational Change and Adaptation; Planning; Strategic Planning; Strategy; Food and Beverage Industry; Illinois
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  • 01 Jun 2009
  • News

Dispatches from the Global Classroom

homes are financed with mortgages; most people still inherit their homes, build them by hand, or buy them with cash. Obtaining clear title to land and gaining access to basic services such as sanitation, water, and electricity can pose... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

challenging goals can powerfully drive behavior and boost performance. Advocates of goal setting have had a substantial impact on research, management education, and management practice. In this article, we argue that the beneficial... View Details
Keywords: Martha Lagace
  • Blog

Two-Year Action Plan Update: Q+A with Terrill Drake, Chief Diversity and Inclusion Officer at Harvard Business School

helping them do their work. What are the areas that you think we've done well? We did some benchmarking work earlier this year of the top 30 MBA schools. We looked at strategies, organizational structure, and communication. We learned... View Details
  • 28 May 2019
  • News

Alumni and Faculty Books for June 2019

happiness by tweaking minor behaviors and dealing with emotional impulses to accentuate their positive impact. Reinventing the Product: How to Transform your Business and Create Value in the Digital Age by Erik Schaeffer and David Sovie... View Details
  • 12 Feb 2013
  • First Look

First Look: Feb. 12

organizational networks, and new avenues of sustainable business growth. Providing comprehensive coverage of the field of management, the encyclopedia spans fourteen subject volumes providing a landmark work of reference for scholars,... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

findings can help explain a variety of behavioral phenomena including the structure of social insurance programs, patterns of public good provision, and why transactions that turn money into time are often deemed repugnant. Download... View Details
Keywords: Dina Gerdeman
  • 04 Apr 2019
  • Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

information." That's actually true, but they profile you to the point where maybe they had some personality profile of the fact that you're deemed as neurotic or you're deemed as someone who's very aggressive and you get profiled that way so that advertisers can... View Details
  • 04 Feb 2014
  • First Look

First Look: February 4

results contribute to the literature on how alternative organizational forms can be designed to solve complex innovation tasks. Download working paper: http://ssrn.com/abstract=2384068 Sharing Design Rights: A Commons Approach for... View Details
Keywords: Sean Silverthlorne
  • 13 Mar 2018
  • First Look

March 13, 2018

specifically, the volume focuses on the economic institution of the business group and aims at understanding the factors behind its rise, growth, resilience, and/or fall; its behavioral and organizational... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

invested in technology stocks, relative to their style benchmarks, than their older colleagues. Furthermore, young managers, but not old managers, exhibit trend-chasing behavior in their technology stock investments. As a result, young... View Details
Keywords: Martha Lagace
  • 28 May 2008
  • First Look

First Look: May 28, 2008

practice. Using evaluation data from variations of a single executive education program, we find that action-learning programs significantly enhance both individual and organizational outcomes compared to traditional executive education... View Details
Keywords: Martha Lagace
  • 06 Dec 2021
  • News

December 2021 Alumni and Faculty Books

what matters most; facing conflict, adversity, and ambiguity with decisiveness and confidence; setting uncompromising standards for behavior and performance; and selecting and developing great people. Be Where Your Feet Are: Seven... View Details
  • 19 Apr 2011
  • First Look

First Look: April 19

team to deliver a highly customized solution that absolutely requires Julia's expertise. This case presents an opportunity for students to analyze two prevailing aspects of organizational life: working in teams and working under pressure.... View Details
Keywords: Sean Silverthorne