Publications

November 2023 (Revised December 2023)
Background Note

Talent Incubator Rankings

By: Boris Groysberg and Sarah L. Abbott

In 2023, The Official Board surveyed 853 executives on the topic of talent incubators/academy companies. Executives were asked to list the top three academy companies within their function, industry, and country. They were also asked: what practices differentiate these... View Details

Keywords: Talent Development And Retention; Hiring; Performance Management; Human Resource Management; Human Capital; Human Resources; Performance; Talent and Talent Management; Organizational Culture

January 1998
Case

Sideco Americana S.A. (C)

By: Lynn S. Paine and Harold F. Hogan Jr

Supplements the (A) case. View Details

Keywords: Change; Organizational Change and Adaptation; Moral Sensibility; Values and Beliefs; Ethics; Culture; Argentina

Find at Harvard

08 Aug 2017
First Look

First Look at Research and Ideas, August 8, 2017

management themes and maternal outcomes. Results: Proactive management of unit culture and nursing was associated with a significantly higher risk of primary cesarean delivery in low-risk patients (relative risk [RR] 1.30, 95% CI... View Details

Keywords: Sean Silverthorne

15 Dec 2024
News

On The Case

Professor Linda Hill first met Tom Mihaljevic (GMP 15, 2013) when he came to campus to participate in a fireside chat that Hill unexpectedly wound up facilitating. At that time, he was the CEO of Cleveland Clinic Abu Dhabi, and the pair found they had a lot to talk... View Details

Keywords: Jen McFarland Flint; Educational Support Services; Educational Services

July 2002 (Revised August 2002)
Case

Washington Hospital Center (C): Progress and Prospects, 1995-2001

By: Rosabeth M. Kanter and Michelle Heskett

Dr. Craig Feied and Dr. Mark Smith have already transformed a "worst-in-area" emergency medicine department into the best in the area. Industry-wide and hospital system-specific challenges remain, including their newest project of national importance--creating an... View Details

Keywords: History; Higher Education; Organizational Culture; Medical Specialties; Technological Innovation; Change Management; Nonprofit Organizations; Expansion; Crisis Management; Health Care and Treatment; Health Industry; District of Columbia

Career Coach

Betsy Edwards

organization based in Boston. Her board work is focused on strategic planning, board governance and fundraising. Work Experience: Harvard Business School Director, American Red Cross-Program Manager, Youth Enrichment Services-Board of... View Details

Keywords: Education; Fintech; Financial Services (All); Impact Investing; Financial Services (All); Government; Health Care; Social Enterprise

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

organizations vary. Culturally tight organizations have stricter social norms and rules of conduct, and people tend to adhere to them more strictly. There is also a greater... View Details

Keywords: by Dina Gerdeman

06 Oct 2011
What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

Moneyball Analytics play a greater role in preparation for management? If so, what should it replace? What do you think? Jim Heskett's latest book,The Culture Cycle, was published in September. Original Article In the past we've discussed... View Details

Keywords: by James Heskett

Web

IFC: Japan; Exploring Japan's Innovation Ecosystem - Course Catalog

Tokyo and Tohoku; (iv) feedback from partner organizations and peers on project work; and (v) a final report. Tours: Students will have the opportunity to take part in company visits as well as various View Details

01 Dec 2016
News

Inside the Bestseller List with James Andrew Miller

inside look at ESPN, with author Tom Shales—both bestsellers. “I love looking at organizations and studying and reporting on how they operate, what the culture is inside, and how the strategy changes over... View Details

25 Nov 2014
Blog Post

Checking out Dublin's Tech Scene

offices of Dropbox, Google and Twitter. It was great to meet HBS alumni and recruiters at their place of work and to see that the cultures of these firms are alive and well while incorporating the Dublin vibe. As for the Web Summit, HBS... View Details

Web

What goes on inside the pasteurizers - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

steam passes through, until the milk and cream have reached the temperature required for pasteurization. A special culture of lactic acid organisms is then added and the mixture allowed to stand for eighteen... View Details

02 Aug 2021
Blog Post

Uncovering the Virtual Advantage at Humana

previous two months began receiving phone calls about internship cancellations. Difficult choices were made all around as organizations and students scrambled to pivot in a landscape that remained uncertain. Yet, for Humana, a Fortune 500... View Details

Keywords: Health Care; Health-Related Services

September 2006 (Revised October 2007)
Case

BT Plc: The Broadband Revolution (A)

By: Michael L. Tushman, David Kiron and Adam M. Kleinbaum

In early 2003, CEO Ben Verwaayen and Chief Broadband Officer Alison Ritchie of BT Plc. are trying to transform the former British Telecom from a stodgy telephone company into a 21st century broadband company. Their efforts to focus the firm on broadband issues within... View Details

Keywords: Transformation; Innovation and Management; Management Teams; Organizational Change and Adaptation; Organizational Culture; Behavior; Telecommunications Industry; United Kingdom

01 Dec 2015
News

Ink

column was a way to explore the link between a business leader’s workspace and the culture of his or her organization. Along the way, Raje—former chief executive of BP Ergo, her family’s office furniture business—featured the hotel... View Details

January 29, 2018
Article

How to Build Trust with Colleagues You Rarely See

By: Tsedal Neeley

Building trust is key to success for any organization. But that can be tricky when it comes to colleagues that you only interact with virtually. What does it take to build trust when you can’t meet in person? In this piece, the author suggests that professionals should... View Details

Keywords: Interpersonal Communication; Trust; Organizational Culture; Familiarity; Employees

Register to Read

June 2009 (Revised October 2011)
Case

Mina O'Reilly at Logan Airport's TSA

By: Michel Anteby and Erin McFee

Mina O'Reilly, an officer at Logan Airport's Transportation Security Administration (TSA) in Boston, must discipline an employee responsible for a security breach that resulted in a 45-minute terminal closure during peak hours, a potential threat to traveler safety,... View Details

Keywords: Corporate Accountability; Employee Relationship Management; Organizational Culture; Air Transportation; Air Transportation Industry; Boston