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Show Results For
- All HBS Web
(7,565)
- People (24)
- News (1,598)
- Research (4,616)
- Events (29)
- Multimedia (71)
- Faculty Publications (2,903)
- October 2002 (Revised March 2013)
- Case
Intermountain Health Care
By: Richard M.J. Bohmer, Amy C. Edmondson and Laura Feldman
Intermountain Health Care (IHC), an integrated delivery system based in Utah, has adopted a new strategy for managing health care delivery. The approach focuses management attention not only on the facilities where care takes place but also on physician decision making... View Details
Keywords: Ethnicity; Innovation Strategy; Cost Management; Information Technology; Organizational Structure; Technology Adoption; Performance Improvement; Problems and Challenges; Adoption; Change Management; Cost vs Benefits; Health Care and Treatment; Health Industry; Utah
Bohmer, Richard M.J., Amy C. Edmondson, and Laura Feldman. "Intermountain Health Care." Harvard Business School Case 603-066, October 2002. (Revised March 2013.)
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
executives to provide on-the-scene examples of how the organization's values are lived on the job is important. This invariably requires a larger-than-normal travel and communication budget, incentives for top View Details
Keywords: by Manda Mahoney
- 21 Nov 2019
- Blog Post
Finding My North Star at the Crossroads of Profit and Purpose
learned how large companies think about sustaining businesses for decades, and what it means to manage shareholder value while thinking about its people, their families, and... View Details
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
drive-through restaurant with low prices that appealed to working-class families. “The company has built its brand around family dining, so that is especially important to its culture,” explains Paine. Despite its ubiquity, McDonald’s View Details
- Forthcoming
- Article
The Anatomy of a Hospital System Merger: The Patient Did Not Respond Well to Treatment
By: Raffaella Sadun, Martin Gaynor, Adam Sacarny, Chad Syverson and Shruthi Venkatesh
Despite the continuing US hospital merger wave, it remains unclear how mergers change, or fail to change, hospital behavior and performance. We open the “black box” of hospital practices through a mega-merger between two for-profit chains. Benchmarking the merger's... View Details
Sadun, Raffaella, Martin Gaynor, Adam Sacarny, Chad Syverson, and Shruthi Venkatesh. "The Anatomy of a Hospital System Merger: The Patient Did Not Respond Well to Treatment." Review of Economics and Statistics (forthcoming). (Pre-published online October 23, 2023.)
- Web
Commodities, Currencies, and Balancing of the Trade Deficit - A Chronicle of the China Trade
from family, custom, religion, or law restrained them,” Jacques Downs contends. “They had come to seek a fortune; they would wrest it from China and go home to practice their ethics.” 21 Thomas N. Layton,... View Details
- 08 Nov 2021
- Blog Post
4 Ways the MS/MBA is Preparing Me for a Career in Health Care and the Life Sciences
put theory into practice and to further develop my understanding in areas I am passionate about. For example, last year I had the chance to coordinate a panel featuring senior leaders of the pandemic... View Details
- Web
Getting Things Done: Motivating Yourself and Others - Course Catalog
their own productivity and effectiveness Have the skills to build and manage effective incentive systems, whether based on monetary compensation or based on other forms of... View Details
- 07 Oct 2013
- Research & Ideas
The Case for Combating Climate Change with Nuclear Power and Fracking
a path to the future.” Lassiter, the Senator John Heinz Professor of Management Practice in Environmental Management, has spent several years studying the intersection between entrepreneurial finance View Details
- 01 Apr 2001
- News
New Ventures New Gains
“HBS has always been good at running experiments — reinforcing the ones that make progress and killing the ones that don’t,” says HBS professor of management practice Joseph B.... View Details
- 01 Aug 2018
- What Do You Think?
Are Free Trade and Free Markets Quaint Ideas From the Past?
for years, extending back to Adam Smith’s “invisible hand.” While many members of the management community generally accept the notion of free markets and trade, those unable to compete with imports are... View Details
Keywords: by James Heskett
- 13 Feb 2023
2+2 Program and Admissions Virtual Info Session for Brown University
Do you know where an MBA can take you? Open your mind to the breadth of career opportunities available in business and learn how an MBA in general management can open new doors for your professional View Details
- 04 Oct 2021
- Blog Post
Tapping into “Nontraditional” Private Equity and Venture Capital Talent at HBS
After a year and half as a Process Engineer at Exxon Mobil in Texas, followed by a year and a half working in supply chain optimization at Pinnacle Foods in New Jersey, Sheil... View Details
Kris Johnson Ferreira
Kris Ferreira is the Edgerley Family Associate Professor of Business Administration in the Technology and Operations Management (TOM) Unit. She teaches the Supply Chain Management course in the MBA elective curriculum and analytics in numerous Executive Education... View Details
Keywords: retailing
- February 1995 (Revised June 1999)
- Case
Chemical Bank: Implementing the Balanced Scorecard
By: Robert S. Kaplan and Norman Klein
The retail bank division of Chemical Bank faces declining margins and increased competition in its credit and deposit gathering and processing business. It wishes to implement a new strategy to become a preferred financial service provider to target customer groups.... View Details
Keywords: Balanced Scorecard; Adoption; Growth and Development Strategy; Communication Strategy; Customer Relationship Management; Management Systems; Performance Evaluation; Banks and Banking; Measurement and Metrics; Banking Industry
Kaplan, Robert S., and Norman Klein. "Chemical Bank: Implementing the Balanced Scorecard." Harvard Business School Case 195-210, February 1995. (Revised June 1999.)
- 20 Dec 2017
- Blog Post
Meet Annie & Piper: A Student and Dog's Life at HBS
Before attending HBS, Annie Fulton studied Architecture at the University of Arkansas and worked for a building materials company. It was important to Annie that she become more involved with the decision-making View Details
- 07 Nov 2017
- Blog Post
Women and the MBA: 6 Important Aspects of the HBS Program
career in asset management and consulting. She is changing the funding landscape for social/public causes with the pay-for-success model, and seems to have a well-balanced... View Details
- March 2023
- Background Note
A Primer on OKRs
By: Suraj Srinivasan and Li-Kuan (Jason) Ni
The OKR framework is a popular goal-setting and strategy execution tool that uses goal setting through “Objectives” and measuring performance using “Key Results” on a periodic basis to measure and drive performance. The OKR framework has been adopted and practiced at... View Details
Keywords: Business Organization; Talent and Talent Management; Framework; Corporate Governance; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Management Skills; Management Systems; Measurement and Metrics; Outcome or Result; Performance Effectiveness; Performance Evaluation; Performance Expectations; Performance Productivity; Performance Efficiency
Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "A Primer on OKRs." Harvard Business School Background Note 123-081, March 2023.
- 25 Feb 2013
- Working Paper Summaries
Fostering Organizational Learning: The Impact of Work Design on Workarounds, Errors, and Speaking Up About Internal Supply Chain Problems
Keywords: by Anita L. Tucker
- Article
Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' Trust in Their Overseas Business Partners: Evidence from China
By: Crystal Jiang, Roy Y.J. Chua, Masaaki Kotabe and Janet Murray
We investigate trust relationships between senior business executives and their overseas partners. Drawing on the similarity-attraction paradigm, social-categorization theory, and the distinction between cognition- and affect-based trust, we argue that executives trust... View Details
Keywords: Ethnicity; Culture; Management Teams; Cognition and Thinking; Networks; Globalized Firms and Management; Partners and Partnerships; Business Growth and Maturation; Size; Trust; China
Jiang, Crystal, Roy Y.J. Chua, Masaaki Kotabe, and Janet Murray. "Effects of Cultural Ethnicity, Firm Size, and Firm Age on Senior Executives' Trust in Their Overseas Business Partners: Evidence from China." Journal of International Business Studies 42, no. 9 (December 2011): 1150–1173. (Equal Authorship Among All Authors.)