Publications

01 Mar 2020
News

How Coronavirus Is Creating A Watershed Moment For Remote Work

16 Mar 2021
News

The Management Case for Inclusionary Corporate Purpose

November 2021 (Revised January 2022)
Case

Nicole M. Jones and The Hangar℠: Delta Air Lines' Global Innovation Center

By: Linda A. Hill and Emily Tedards

In 2016, Nicole M. Jones was hired to lead The Hangar, Delta Air Lines’ new innovation center in Atlanta, Georgia. Delta’s leadership had intended for The Hangar to catalyze a new approach to innovation at the company. After conducting three months of research on... View Details

Keywords: Innovation Lab; Breakthrough Innovation; Biometric Technology; Innovation and Invention; Leadership; Innovation and Management; Collaborative Innovation and Invention; Innovation Strategy; Technological Innovation; Georgia (state, US)

Research Summary

Transportation Security Officers’ Work, Motivations, and Practices Study

Because of its unique history, the Transportation Security Administration (TSA) is a strategic setting to explore employees' possible distinct and evolving relation to their work. Since its inception in the wake of 9/11, the TSA has... View Details

January 1976 (Revised June 1984)
Case

Megalith, Inc. -- Hay Associates (A)

By: John P. Kotter

In 1969, Megalith centralized its financial and control functions. John Boyd, senior vice president for finance, hired four brilliant young managers to "bring the group out of the stone age." By 1975, this management team had created a near-perfect finance office of... View Details

Keywords: Management Teams; Compensation and Benefits; Motivation and Incentives; Problems and Challenges

February 2006 (Revised February 2007)
Case

Barry Riceman at NetD (A)

Brandon Fogg must solve two seemingly unrelated problems in his management of creative R&D professionals. First, despite having hired brilliant research professionals, his firm is having problems commercializing their ideas. Second, his most brilliant engineer has... View Details

Keywords: Intellectual Property; Knowledge Management; Contracts; Research and Development; Creativity; Commercialization

28 May 2020
News

Remote Work Has Its Perks, Until You Want a Promotion

21 Feb 2013
News

The Multipolar MBA

23 May 2019
News

Wie Manager und Mitarbeiter in die Zukunft blicken

06 Jun 2018
News

How to Make Sure Good Ideas Don’t Get Lost in the Shuffle

09 Oct 2018
First Look

New Research and Ideas, October 9, 2018

press Compensation & Benefits Review Winning the War for Talent: Modern Motivational Methods for Attracting and Retaining Employees By: Thibault-Landry, Anais, Allan Schweyer, and Ashley V. Whillans Abstract—Given the struggle that... View Details

Keywords: Dina Gerdeman

18 Oct 2021
News

How to Reframe What Work Means to You

March 2012
Background Note

Managing the Layoff Process: India

By: Sandra J. Sucher

This note is an overview of the context for managing layoffs in India. It describes the legal responsibilities of managers in conducting layoffs, recent unemployment trends, and the financial, health, training, job placement, and other benefits that laid-off employees... View Details

Keywords: Job Cuts and Outsourcing; Resignation and Termination; Compensation and Benefits; Ethics; Management; Employees; Governance Compliance; India

20 Nov 2019
Video

Seema Aziz

Seema Aziz, the founder of Sefam, the first high-quality fabric manufacturer in Pakistan, describes the way her employees have been taught to monitor quality and educate customers.

View Details

Article

Retrospective: Rosabeth Moss Kanter's Men and Women of the Corporation and The Change Masters," and "Changing Organizational Structures: An Interview with Rosabeth Moss Kanter

By: Rosabeth M. Kanter

Keywords: Information; Employees; Business Ventures; Organizational Change and Adaptation

Find at Harvard

04 Apr 2005
What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

but only by the firms that have employee longevity and a valued ... way of life." This may not mean retaining everyone, however, as Horacio Cavallero suggests in commenting that "I have always... View Details

Keywords: by James Heskett

July 1997 (Revised December 1997)
Case

Allentown Materials Corporation: The Electronic Products Division (A)

By: Michael Beer

A division of Allentown Materials Corp. has financial and organizational problems. Conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction, and morale is low. The cause of these problems is found in a change in... View Details

Keywords: Change Management; Transformation; Employees; Working Conditions; Business or Company Management; Organizational Change and Adaptation; Electronics Industry