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  • All HBS Web  (2,909)
    • People  (4)
    • News  (721)
    • Research  (1,839)
    • Events  (3)
    • Multimedia  (10)
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Show Results For

  • All HBS Web  (2,909)
    • People  (4)
    • News  (721)
    • Research  (1,839)
    • Events  (3)
    • Multimedia  (10)
  • Faculty Publications  (1,011)
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  • 01 Mar 2004
  • News

Leadership Project Codifies Elusive Traits

database is an excellent resource for those interested in the history of leadership, Mayo stresses that it also conveys important information about qualities needed by future leaders. “We can ask, Does this decade look like any other... View Details
Keywords: Educational Support Services; Educational Support Services
  • Web

Video Management Policy | About

Video Management Policy General Principles At Harvard Business School, the video management systems infrastructure is implemented to enhance the safety and security of the community, reduce institutional risk, strengthen customer View Details
  • 11 Aug 2003
  • Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

product and service development is changing; creating the potential for higher R&D performance, innovation, and value creation for customers. The choice is simple: Organizations can either ignore these changes or take action and tap... View Details
Keywords: by Wendy Guild
  • 01 Mar 2006
  • News

Faculty Books

its decision-making, marketing, brand management, innovation, acquisition strategies, corporate culture, and human-resource management. Managing Product and Service Development by Stefan H. Thomke (Irwin/McGraw-Hill) Professor Thomke... View Details
Keywords: Educational Services; Educational Services
  • 01 Sep 2011
  • News

The Innovation Imperative

of a major research project that addresses whether rapidly growing Chinese universities will set the world standard for excellence in the 21st century. When I talked with Nohria recently about the year ahead for HBS, I asked him to assess... View Details
Keywords: Roger Thompson; Educational Services; Educational Services
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

services to citizens can institute service improvements and metrics modeled after those in the private sector. They can call on social marketers to aid in communicating with View Details
Keywords: by Sean Silverthorne
  • 01 Mar 2014
  • News

Case Study: Gazelle's New Predators

around their services and their outstanding customer experience. And two, they must live up to their promise of being extremely simple to use and providing great service. If they do this, they can capture... View Details
Keywords: ecommerce; Kathy Korman Frey; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

interests align? Kash Rangan: At its core, the private sector has always been about value creation—producing goods and services valued by consumers, generating employment, and delivering profits for shareholders. Nothing has changed in... View Details
Keywords: by Sean Silverthorne
  • 01 Jun 2012
  • News

Think Locally, Act Globally

mobile services in Delhi and in time became India’s largest telecom company. Then, looking overseas for new markets, Mittal decided on Africa, where mobile penetration is still only about 40 percent, and 60 percent of the continent’s 1... View Details
Keywords: Garry Emmons; Telecommunications; Information
  • 09 Jul 2024
  • Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

the need to work far harder and longer term to rebuild the trust of the associates who are rightfully wary of their true commitment to the apprenticeship model and employees’ future. To start, they should return to the mentorship model of the past. Reprioritize View Details
Keywords: by David Fubini; Consulting
  • 28 Aug 2019
  • Blog Post

Know Your Audience: Recruiting HBS Students for Investment Banking

appealing for students who come from the armed forces and nontraditional business backgrounds who are seeking to build technical skills.” Banks offer excellent training opportunities for motivated students who bring valuable leadership... View Details
  • 01 Sep 2011
  • News

Letters to the Editor

50-Plus Years of Entrepreneurship I was disturbed by the June Bulletin's infographic showing that HBS had been teaching entrepreneurship for only 50 years (page 7). As a student at HBS, I took Management of New Enterprises, an excellent... View Details
Keywords: Educational Services; Educational Services
  • 16 Apr 2001
  • Research & Ideas

Angels Face the Innovator’s Dilemma

limited by how quickly customers can learn and how quickly their lives and needs can change. At the same time, he said, the pace of technological progress almost always outstrips the ability of customers to... View Details
Keywords: by Martha Lagace; Financial Services
  • 01 Apr 1998
  • News

Plunging Into the Net

Service Management Unit, into an oversubscribed elective: Managing Marketspace Service Interfaces (MMSI), taught this year by Rayport and HBS professor Leonard A. Schlesinger. But a number of experts at the... View Details
  • 26 Jul 2011
  • First Look

First Look: July 26

threat responses and their implications for research on identity dynamics within organizations.   Working PapersThe Impact of Supplier Reliability Tracking on Customer Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2012
  • News

FIELD 3 Tests Students

FIELD course. FIELD 3, the final module, thrust students into experiencing the real-world roles of entrepreneur, analyst, marketer, and investor. It challenged them to refine the leadership and teamwork skills they learned in FIELD 1 last fall, and the product or View Details
Keywords: FIELD program
  • 01 Apr 2001
  • News

Edwin Yu: Bidding on the Future

went from leading portal to overextended venture incubator in just one year. The founder and owner was removed, and Yu, 36, was left to pick up the pieces. As chairman and CEO, he is now restructuring and refocusing the company to be a digital marketplace for goods and... View Details
Keywords: Alejandro Reyes; Telecommunications; Information
  • 01 Apr 2000
  • News

The World at a Click

hotel room, or car rental. The suppliers of such services then decide whether or not they can meet that price. Priceline currently holds several patents on demand collection technology and has expanded to offer View Details
Keywords: Margie Kelly
  • 10 Apr 2014
  • Blog Post

HBS FIELD 2 - A good sneak-peek into consulting

was also a challenge. Interviewing passengers and realizing their actual needs, turned upside down part of the assumptions we had before arriving in Malaysia. Second consulting lesson then: make sure to get customer feedback early and... View Details
Keywords: Consulting
  • Web

2021 Symposium - Race, Gender & Equity

equality , Cuz: an American Tragedy , and Talking to Strangers: anxieties of citizenship since Brown v. Board of Education. She has chaired numerous commission processes and is a lead author on influential policy roadmaps, including Pursuing View Details
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