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  • All HBS Web  (2,034)
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  • All HBS Web  (2,034)
    • People  (2)
    • News  (321)
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    • Multimedia  (4)
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  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

defined by its focus on innovation and marketing as well as the entrepreneurial spirit and vision of its founder, Dr. Pearse Lyons, who remained intimately involved in company operations and in managing relationships with key customers.... View Details
Keywords: Dina Gerdeman
  • 05 Jan 2010
  • First Look

First Look: January 5

care and patient education programs provide opportunities to examine integrated practice units, early-stage and preventive care, and clinical coordination along the full care cycle. The focus on diabetes also enables discussion of what... View Details
Keywords: Martha Lagace
  • 05 Sep 2017
  • First Look

First Look at New Research and Ideas, September 5, 2017

tend to focus on “ghost towns” on the one hand or urbanization as China’s silver bullet to growth and reform on the other. In this paper, we detail what China calls its “New Urbanization Policy.” While these plans aim to formalize... View Details
Keywords: Sean Silverthorne
  • 06 Sep 2011
  • Research & Ideas

How Small Wins Unleash Creativity

This is the progress principle. You might think it is obvious that managers should focus on supporting employees' work progress. It is not. Here's a startling fact: if managers were to draw a bar graph depicting the major influences on... View Details
Keywords: by Carmen Nobel
  • 28 May 2008
  • First Look

First Look: May 28, 2008

Case 508-074 The largest retailer of diesel fuel in the U.S., Flying J, is rethinking its growth strategy as the economy goes into a recession. Its major customer base, owner-operated truck drivers, are facing increasing costs of doing... View Details
Keywords: Martha Lagace
  • 16 Jul 2013
  • First Look

First Look: July 16

executives in the core businesses, rather than ambitious young MBAs, should be assigned to growth initiatives; 3) Assembling the wrong team and staffing up prematurely. CEOs should focus on capabilities, not who's available, and staff up... View Details
Keywords: Anna Secino
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)—play an important role in the economy. Organizational learning studies in these settings have largely investigated autonomous... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2016
  • First Look

November 15, 2016

deployment, and management of multiple brands as a coordinated portfolio of meaning-based assets that address the needs of diverse customers in a marketplace and maximize return while minimizing risk. It specifies the optimal portfolio of... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

retail investors much more as being like customers or employees of the company—even using a computer system to track preferences. They have both received awards by IR magazine for good investor relations. So in some ways these cases show... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 01 Feb 1997
  • News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

that focus on entrepreneurship as an ongoing process, not just the launch of a new venture. Concurrently, he has developed a model of entrepreneurship that describes the process as "the pursuit of opportunity beyond resources currently... View Details
Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons
  • 01 Dec 1997
  • News

Growing Together

customers and the community, and differentiates us from our competitors," explains Jackson. "It's all part of our business strategy for leading BankBoston into the 21st century and is consistent with the philosophy of managing with values... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
  • 01 Jun 2017
  • News

Supercharged

who intends to focus on the Chinese market at first, has every intention of eventually coming to the United States. Chinese penetration of foreign markets could take a variety of forms. But Ford’s Jeff Jones (MBA 2007), who oversees the... View Details
Keywords: Alexander Gelfand; illustrations by Tavis Coburn
  • Web

Year in Review | Annual Report 2024

expansion strategies across HBP’s market groups. Together, Desmarais and McConville will continue to refine the firm’s strategy and build a deeper understanding of the customer experience, while exploring opportunities to advance digital... View Details
  • 26 May 2015
  • First Look

First Look: May 26

parents, students, and educators experience the school day. Ventilla focuses on three aspects: 1) using technology to reduce operational costs of the traditional school; 2) intense focus on customer service... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2015
  • News

Screen Grab

According to Moffett, the intense focus on how and when various TV channels will be unbundled and rebundled in new subscription packages is misplaced, despite the recent flurry of attention given offerings such as Dish Network’s Sling TV,... View Details
Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

manufacturer (ODM)? Tung Lung Metal Industries Co. Ltd. is a Taiwanese maker of door lock hardware that is faced with the question of whether to continue to focus on its ODM business or start placing more emphasis on its own brand... View Details
Keywords: Martha Lagace
  • 02 Nov 2020
  • Blog Post

WE RISE

come up with changes. Could we get together to brainstorm constructive ways to improve our industry faster?” Within 48 hours, nearly everyone on the email chain agreed to participate. “Founders are the customers of venture capital. If... View Details
Keywords: Entrepreneurship; Other Financial Services; Venture Capital / Private Equity
  • Web

Faculty & Advisors | MBA

Data, and Design (D^3) Institute at Harvard, and a core faculty member in the new MS/MBA joint degree program. He is an expert in the management of innovation and new product development, with a focus on the design and deployment of... View Details
  • 22 May 2012
  • First Look

First Look: May 22

information. Finally, we provide evidence that High Sustainability companies significantly outperform their counterparts over the long-term, both in terms of stock market and accounting performance. The outperformance is stronger in sectors where the View Details
Keywords: Sean Silverthorne
  • 24 Sep 2020
  • News

The Race for a Vaccine

was hampered by a lack of test subjects; on the investor side, there was no longer a ready customer base for a SARS vaccine. None ever came to market. In the early days of January 2020, before anyone fully understood how widespread the... View Details
Keywords: April White; COVID-19; Scientific Research and Development Services
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