Chain - Publications - Faculty & Research

November 2000
Case

Geocast Network Systems, Inc.

By: Thomas R. Eisenmann, Christina L. Darwall and Elizabeth Kind

Geocast, a venture-backed start-up, had developed innovative technology for "datacasting" broadband information and entertainment content to an external hard drive, where it was cached for later retrieval by a Web-enabled PC. By using terrestrial TV, direct broadcast... View Details

Keywords: Business Model; Customer Value and Value Chain; Entrepreneurship; Venture Capital; Information Management; Technological Innovation; Marketing Channels; Corporate Strategy; Entertainment and Recreation Industry; Web Services Industry

Citation

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21 May 2019
Cold Call Podcast

If the Key to Business Success Is Focus, Why Does Amazon Work?

Keywords: Re: Sunil Gupta; Retail

04 Jun 2007
Research & Ideas

Is Health Care Making You Better—or Dead?

what happened to Kaiser. Q: Your HBS colleague, Richard Bohmer, talks favorably about clinics now sprouting up in malls and big chains that offer very basic services at affordable prices. Is that a sample of innovation now starting to... View Details

Keywords: by Sean Silverthorne; Health

20 Dec 2004
Research & Ideas

How an Order Views Your Company

in optimization of supply chains and logistics. I think that for all of us, the order cycle provided a wonderful window through which to observe the intricate details of revenue management, cross-functional coordination, and profitability... View Details

Keywords: by Sarah Jane Johnston

April 2006
Case

Big Bazaar

By: Ananth Raman and Laura Winig

Describes a high-growth Indian retailer, Pantaloon Retail (India) Ltd., and two of the company's formats--Big Bazaar and Food Bazaar. Challenges students to debate the company's concept, its strategic decision on how quickly it would like to grow, and some key... View Details

Keywords: Business Units; Transformation; Growth and Development Strategy; Emerging Markets; Market Entry and Exit; Supply Chain Management; Competition; Corporate Strategy; Retail Industry; India

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March 12, 2021
Article

Market Design to Accelerate COVID-19 Vaccine Supply

By: Juan Camilo Castillo, Amrita Ahuja, Susan Athey, Arthur Baker, Eric Budish, Tasneem Chipty, Rachel Glennerster, Scott Duke Kominers, Michael Kremer, Greg Larson, Jean Lee, Canice Prendergast, Christopher M. Snyder, Alex Tabarrok, Brandon Joel Tan and Witold Wiecek

Build more capacity, and stretch what we already have. View Details

Keywords: COVID-19; Vaccine; Health Pandemics; Health Care and Treatment; Market Design; Supply Chain

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November 1975 (Revised October 1976)
Case

Cross River Products

By: Steven C. Wheelwright

Describes production task of meeting peak seasonal demands in a light manufacturing plant. Information is provided for evaluating the options of overtime, second shift, second production line, and inventory buildup. View Details

Keywords: Buildings and Facilities; Information; Labor; Demand and Consumers; Production; Supply Chain

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August 2002 (Revised November 2016)
Background Note

Customer Profitability and Lifetime Value

By: Elie Ofek

Introduces the central concepts involved in determining customer lifetime value, with detailed analysis and examples from the realm of direct marketing. Implications for marketing strategy and customer relationship management are briefly discussed. View Details

Keywords: Customer Value and Value Chain; Customer Relationship Management; Customization and Personalization; Product Marketing; Sales; Marketing Strategy; Management Analysis, Tools, and Techniques; Consumer Products Industry

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20 Apr 2016
Research & Ideas

When CEOs Become Activists

discussion about racial equality by having baristas write ‘Race Together’ on coffee cups.” And when chicken chain Chick-Fil-A President Dan Cathy spoke out against gay marriage in 2012, his statements sparked a great deal of backlash and... View Details

Keywords: by Carmen Nobel; Technology; Publishing

08 Jan 2008
First Look

First Look: January 8, 2008

PublicationsEstimating Demand Uncertainty Using Judgmental Forecasts Authors:Vishal Gaur, Saravanan Kesavan, Ananth Raman, and Marshall L. Fisher Periodical:Manufacturing and Service Operations Management 9, no. 4 (fall 2007) Abstract Measuring demand uncertainty is a... View Details

Keywords: Martha Lagace

05 Sep 2006
Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

Only when you think of it in terms of a pure manufacturing product does its content become problematic for deciding just how 'German' it is. We do not try to figure that out. It's near impossible because of the long supply chains among... View Details

Keywords: by Martha Lagace; Auto; Manufacturing

18 Oct 2024
News

My Worst Job

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell host of Skydeck. When I was in high school, I worked as a dishwasher at a steakhouse chain in upstate New York. It was not glamorous work. I would clock out covered in a... View Details

13 May 2019
Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

Business School Working Knowledge. [Image: FangXiaNuo] Related Reading: Can Decades of Military Overspending be Fixed? The Secret Life of Supply Chains Can Paying Firms Quicker Affect Aggregate Employment? What do you think of this... View Details

Keywords: by Kristen Senz; Service; Construction

12 Dec 2012
Research & Ideas

Power to the People: The Unexpected Influence of Small Coalitions

have a natural authority." In retail, Trumbull found more evidence that diffuse groups impact outcome, comparing retail policy in France and Germany. Mom-and-pop stores in both countries have faced the threat of large retail chains that... View Details

Keywords: by Kim Girard

03 Oct 2005
What Do You Think?

What’s the Future of Globally Organized Labor?

competency and its ability to move up the value chain that will allow it to share the positive gains. If labor tries the old tactic of strikes, management will just outsource the staff from somewhere else ... " Globally organized... View Details

Keywords: by James Heskett

31 Mar 2022
Blog Post

Setting Interns Up for Success at a Startup

used to create the food that ends up in our stomachs (land, water, energy, etc.) is wasted.” Sani’s enthusiasm for Mori grew after speaking with Belsito when he learned more about the company’s focus on integrating within supply chains to... View Details

18 Jun 2013
First Look

First Look: June 18

point, management was aiming to raise $15 million to get closer to manufacturing prototypes, but had they sufficiently proved out both the manufacturing feasibility and the market demand? How could they address the next hurdles in terms of partnership building, supply... View Details

Keywords: Anna Secino

12 Aug 2002
Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

principle is "buyer beware." The dynamics of the financial markets are the attempt of the bank to sell to suspicious investors. In bubbles, the professionals in the Financial Value Chain get too successful at fooling the retail... View Details

Keywords: by D. Quinn Mills

Web

Timeline - Race, Gender & Equity

Complex Number Calculator is demonstrated by George Stiblitz 1941 A. Philip Randolph threatens march on Washington to protest racial discrimination in defense jobs 1942 Enrico Fermi's University of Chicago team produces the first controlled, self-sustaining nuclear... View Details

2016
Book

Innovation Equity: Assessing and Managing the Monetary Value of New Products and Services

By: Elie Ofek, Eitan Muller and Barak Libai

This book bridges the gap between what academics know, and what innovation stakeholders—from managers, to investors, to analysts, to consumers—need to know about how new products and services are expected to perform in the marketplace. The book develops a compelling... View Details