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Show Results For
- All HBS Web
(9,689)
- People (19)
- News (2,433)
- Research (2,508)
- Events (38)
- Multimedia (246)
- Faculty Publications (1,797)
- 9 AM – 10 AM EDT, 04 Sep 2019
- HBS Online
HBS Online Sustainable Business Strategy
Learn how to become a purpose-centered business leader while examining the critical role that businesses play in solving the world's big problems, including climate change, income inequality, and social injustice. Program Dates: September 4, 2019 - September 25, 2019 View Details
- 9 AM – 10 AM EDT, 17 Apr 2019
- HBS Online
HBS Online Sustainable Business Strategy
Learn how to become a purpose-centered business leader while examining the critical role that businesses play in solving the world's big problems, including climate change, income inequality, and social injustice. Program Dates: April 17, 2019 - May 8, 2019 View Details
- April 2021
- Supplement
Buy Online, Pickup in Store: Vice President of E-Commerce Supplement
By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein
In April 2019, Sylvarella VP of E-Commerce Charla Limont must review an analysis of her department’s sales data to determine the impact of the company’s Buy Online, Pickup in Store (BOPS) program. The program implementation created significant problems for the... View Details
Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Apparel and Accessories Industry; United States; Canada
Moreno, Antonio, Santiago Gallino, and Amy Klopfenstein. "Buy Online, Pickup in Store: Vice President of E-Commerce Supplement." Harvard Business School Supplement 621-106, April 2021.
- Teaching Interest
Compensation Committees
By: Suraj Srinivasan
Executive compensation has become a flashpoint issue for board members, institutional investors, regulators, and the media. Compensation committees are challenged to design compensation programs that not only tie business or corporate strategies to company performance,... View Details
- 24 Nov 2015
- News
HBS Announces Peek Weekend 2016
- Video
HBS Leadership Fellows
- 6:30 PM – 8 PM EST, 27 Jan 2015
Connect with HBS in Toronto
Members of the HBS Career & Professional Development team will share insights into current HBS initiatives and innovations, as well as provide an overview of the career development programs and resources available to you. This event is hosted by Onex Corporation. View Details
- September 1998 (Revised April 2002)
- Case
ECM Group: Improving Global Marketing Productivity
Associated Foods is considering a proposed program barter deal submitted by media consultancy ECM, along with other proposals to improve marketing expenditure productivity. This case allows calculation of the quantitative as well as the qualitative issues. View Details
Arnold, David J. "ECM Group: Improving Global Marketing Productivity." Harvard Business School Case 599-055, September 1998. (Revised April 2002.)
- 14 Jul 2006
- News
The Case for Consumer-Driven Medicaid
- 01 Aug 2017
- Blog Post
Redefining the Term Networking at HBS
continually push you to achieve more and grow daily. My entire HBS experience was built upon the warmth and encouragement of my fellow students, professors, and program support personnel. So, when people mention an “HBS network,” I become... View Details
- spring 1991
- Article
Breaking the Cycle of Failure in Services
By: Leonard A. Schlesinger and James Heskett
Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details
Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry
Schlesinger, Leonard A., and James Heskett. "Breaking the Cycle of Failure in Services." MIT Sloan Management Review 32, no. 3 (spring 1991): 17–28.
- 8:30 AM – 6:30 PM EST, 28 Jan 2021
- Virtual Programming
Leading with Innovation and Purpose
In a new virtual program for alumni, Professor Rosabeth Moss Kanter will show advanced leaders how to dream bigger and dare to be audacious, activate allies and build coalitions across sectors and siloes, and think outside the building in order to thrive and prosper in... View Details
- 2013
- Case
Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia
By: Rosabeth M. Kanter, Juliane Calingo Schwetz and Patricia Bissett Higgins
n 2011, Junko Yoda with Pam McCambridge launched CLinked, a venture aimed to reduce human trafficking of women and children for sexual exploitation. Since incorporation, they launched several different pilot programs in partnership with local non-governmental... View Details
Keywords: Social Enterprise; Crime and Corruption; Gender; Social Issues; Business and Community Relations; Leadership; Change Management; Public Administration Industry; Indonesia; Asia
Kanter, Rosabeth M., Juliane Calingo Schwetz, and Patricia Bissett Higgins. "Advanced Leadership Pathways: Junko Yoda and Her Collaboration to Address Sex Trafficking in Asia." Harvard Business Publishing Case 314-036, 2013. (Harvard Advanced Leadership Initiative.)
- May 2017
- Supplement
Battle for the Soul of Capitalism: Unilever and the Kraft Heinz Takeover Bid (B)
By: William W. George and Amram Migdal
This (B) case describes the aftermath of Unilever’s February 2017 rejection of Kraft Heinz Company’s (KHC)/3G Capital’s (3G) unsolicited $143 billion takeover offer. In an effort to defend itself against future attempts by KHC/3G or other suitors, Unilever announced on... View Details
George, William W., and Amram Migdal. "Battle for the Soul of Capitalism: Unilever and the Kraft Heinz Takeover Bid (B)." Harvard Business School Supplement 317-128, May 2017.
- 18 Sep 2015
- News
Why the U.S. Government Is Embracing Behavioral Science
- Program
Senior Executive Leadership Program—India
change agents. Taking place in three modules, the Senior Executive Leadership Program–India accelerates the transformation of experienced senior executives into capable leaders who can drive business success. Delivered in a series of modules in Boston and Mumbai, this... View Details
- 12:30 PM – 2:30 PM EDT, 30 Apr 2019
- HBS Online
HBS Online Scaling Ventures
Scaling Ventures is for startup founders and senior leaders who have achieved product-market fit and now need to successfully guide their company through cycles of rapid growth and organizational change. Program Dates: April 30, 2019 - June 18, 2019 (Every Tuesday from... View Details
- March 1999 (Revised August 1999)
- Case
Coop, The: Market Research
By: Ruth Bolton and Youngme E. Moon
Daryl Buckmeister, CEO of The Chicken Coop, must decide whether to invest in market research, how much money to spend, and which programs to fund. His two vice presidents (of quality and marketing) have presented very different proposals. View Details
Keywords: Marketing; Cost; Research; Markets; Quality; Decisions; Management Teams; Food and Beverage Industry; Retail Industry
Bolton, Ruth, and Youngme E. Moon. "Coop, The: Market Research." Harvard Business School Case 599-113, March 1999. (Revised August 1999.)
- 04 Feb 2020
- Video
Francis Okomo-Okello
Francis Okomo-Okello, chair of a leading Kenyan luxury hotel group and of the subsidiary of a major foreign bank, discusses his approach to corporate social responsibility programs based on full understanding... View Details