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    Steven C. Wheelwright

    Steve Wheelwright is the Edsel Bryant Ford Professor of Business Administration, Emeritus at Harvard Business School.

    Following his retirement from HBS in 2006, he served with former Dean Kim B. Clark at BYU-Idaho and then from 2007-2015 he served as... View Details

    • January–February 2013
    • Article

    When the Crowd Fights Corruption

    By: Paul M. Healy and Karthik Ramanna
    Corruption is the greatest impediment to conducting business in Russia, according to leaders recently surveyed by the World Economic Forum. Indeed, it's a problem in many emerging markets, and businesses have a role to play in combating it, according to Healy and... View Details
    Keywords: Corruption; Emerging Economies; Crime and Corruption; Entrepreneurship; Ethics; Globalization; Russia; Georgia (nation, Asia); India
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    Healy, Paul M., and Karthik Ramanna. "When the Crowd Fights Corruption." Harvard Business Review 91, nos. 1/2 (January–February 2013).
    • September 2006
    • Case

    IR at BP: Investor Relations and Information Reconnaissance

    By: Gregory S. Miller, Daniela Beyersdorfer and Anders Sjoman
    BP's IR director has begun a program to use information regarding external views of BP and the industry as part of the firm's planning and operational activities. This information is generated as a portion of their award winning investor relations program, and had... View Details
    Keywords: Knowledge Use and Leverage; Operations; Information Management; Business and Shareholder Relations; Planning
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    Miller, Gregory S., Daniela Beyersdorfer, and Anders Sjoman. "IR at BP: Investor Relations and Information Reconnaissance." Harvard Business School Case 107-026, September 2006.
    • 01 Dec 2023
    • News

    Turning Point: Where Credit Is Due

    nestled 1,100 miles from Ulaanbaatar, Mongolia’s capital. This ticket carried me across the globe to Norway, and then to the United States, for higher education. Post college, I navigated my way through the world of finance before setting my sights on View Details
    Keywords: Executive, Legislative, and Other General Government Support; Executive, Legislative, and Other General Government Support
    • 12 Sep 2023
    • Book

    Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

    The path to becoming the very best leader—or the very best anything, really—is to become “the greatest CEO in the world of yourself, incorporated,” says Harvard Business School professor Arthur Brooks. Understanding your emotions, and how... View Details
    Keywords: by Avery Forman
    • April 2012 (Revised June 2012)
    • Case

    HP Labs in Singapore

    By: Willy Shih, Pankaj Agarwal and Christine Chi
    When HP established a branch of its corporate research lab in Singapore, the government played a key role through its Economic Development Board (EDB). Chris Whitney, the lab's director, sought to generate revenue from the lab's innovations, making it financially... View Details
    Keywords: Research and Development; Factories, Labs, and Plants; Development Economics; Government and Politics; Motivation and Incentives; Innovation and Invention; Revenue; Technology Industry; Singapore
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    Shih, Willy, Pankaj Agarwal, and Christine Chi. "HP Labs in Singapore." Harvard Business School Case 612-080, April 2012. (Revised June 2012.)
    • April 2023 (Revised September 2023)
    • Case

    Levels: The Remote, Asynchronous, Deep Work Management System

    By: Joseph B. Fuller and George Gonzalez
    Levels is a highly innovative startup in the health care space. They intend to revolutionize health by linking behavior—eating, exercise, sleeping, etc.—to changes in metabolism. They believe metabolic health can be managed through careful monitoring of changes in... View Details
    Keywords: Applications and Software; Business Startups; Organizational Culture; Management Style; Technology Industry; United States
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    Fuller, Joseph B., and George Gonzalez. "Levels: The Remote, Asynchronous, Deep Work Management System." Harvard Business School Case 323-069, April 2023. (Revised September 2023.)
    • 27 Oct 2010
    • Working Paper Summaries

    Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal

    Keywords: by Lara B. Aknin, Elizabeth W. Dunn, Christopher P. Barrington-Leigh, John Helliwell, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James & Michael I. Norton
    • Research Summary

    Investment and marketing strategies of American multinationals in Argentina (1890c-1939)

    Andrea Lluch is undertaking a major research project on American business expansion in Argentina up to the beginning of World War II. The first part of the project focuses on the American companies investment strategies. The second part analyses of the evolution of... View Details
    • August 2023
    • Article

    Status and Mortality: Is There a Whitehall Effect in the United States?

    By: Tom Nicholas
    The influential Whitehall studies found that top-ranking civil servants in Britain experienced lower mortality than civil servants below them in the organizational hierarchy due to differential exposure to workplace stress. I test for a Whitehall effect in the United... View Details
    Keywords: Mortality; Status; Working Conditions; Rank and Position; Welfare; Well-being; Health
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    Nicholas, Tom. "Status and Mortality: Is There a Whitehall Effect in the United States?" Economic History Review 76, no. 3 (August 2023): 1191–1230.
    • November 2015
    • Article

    Multi-Sided Platforms

    By: Andrei Hagiu and Julian Wright
    We study the economic tradeoffs that drive organizations to position themselves closer to or further away from a multi-sided platform (MSP) business model, relative to three traditional alternatives: vertically integrated firms, resellers or input suppliers. These... View Details
    Keywords: Two Sided Markets; Reseller; Multi-Sided Platforms; Vertical Integration
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    Hagiu, Andrei, and Julian Wright. "Multi-Sided Platforms." International Journal of Industrial Organization 43 (November 2015): 162–174.
    • January 2005 (Revised November 2009)
    • Case

    Tata Consultancy Services

    By: Rohit Deshpande and Seth Schulman
    As CEO of Tata Consultancy Services (TCS), S. "Ram" Ramadorai had grown the company into an emerging IT services powerhouse, with marquee clients such as General Electric, offices in 32 countries, and revenues of nearly $2 billion dollars. Now, he was about to steer... View Details
    Keywords: Initial Public Offering; Job Cuts and Outsourcing; Labor; Competitive Strategy; Information Technology; Consulting Industry; India; United States
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    Deshpande, Rohit, and Seth Schulman. "Tata Consultancy Services." Harvard Business School Case 505-058, January 2005. (Revised November 2009.)
    • 30 Jan 2024
    • Research & Ideas

    ‘Intrinsic Joy’ Sparks Ideas Better than Cash

    contributed far more “repos” (software packages placed and held in a repository) during the run-up to their payout than those who didn’t participate. Yet, once paid, a sponsored user’s community-driven contributions and long-term engagement tanked, finds recent... View Details
    Keywords: by Rachel Layne; Technology
    • Web

    Technology & Operations Management - Faculty & Research

    the Rising Generation of Family Enterprises." Harvard Business School Technical Note 626-008, July 2025. Designing Consent: Choice Architecture and Consumer Welfare in Data Sharing By: Chiara Farronato ,... View Details
    • Program

    Senior Executive Leadership Program—China

    Summary Today's global business environment offers many exciting prospects for talented executives and ambitious organizations. To take full advantage of emerging opportunities in China and beyond, View Details
    • 23 Jan 2018
    • First Look

    First Look at New Research and Ideas, January 23, 2018

    Journal of Econometrics Scenario Generation for Long Run Interest Rate Risk Assessment By: Engle, Robert F., Guillaume Roussellet, and Emil N. Siriwardane Abstract—We propose a statistical model of the term structure of U.S. treasury... View Details
    Keywords: Sean Silverthorne
    • April 2005
    • Background Note

    Strategies of Unrelated Diversification

    By: Bharat N. Anand and Samhita Patwardhan Jayanti
    Conglomerates lie at the heart of debates in corporate strategy. They include, perhaps, the best known companies in history--Beatrice Corp., General Electric, ITT, Siemens, and ABB--and at various times over the last few decades have been both admired and vilified as a... View Details
    Keywords: Diversification; Business Conglomerates; Corporate Strategy; Value
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    Anand, Bharat N., and Samhita Patwardhan Jayanti. "Strategies of Unrelated Diversification." Harvard Business School Background Note 705-480, April 2005.

      The Sales Acceleration Formula: Using Data, Technology, and Inbound Selling to go from $0 to $100 Million

      The Sales Acceleration Formula provides a scalable, predictable approach to growing revenue and building a winning sales team. Everyone wants to build the next $100 million business and author Mark Roberge has actually done it using a unique methodology... View Details

      • 26 Mar 2024
      • Research & Ideas

      How Humans Outshine AI in Adapting to Change

      Julian De Freitas, an assistant professor at Harvard Business School, in the article “Self-Orienting in Human and Machine Learning,” recently published in the journal Nature Human Behaviour. “Our research shows that a key ingredient that... View Details
      Keywords: by Rachel Layne; Technology; Information Technology
      • 08 Sep 2009
      • Research & Ideas

      The Height Tax, and Other New Ways to Think about Taxation

      government taxes incomes, it discourages people from working as hard as they otherwise would have worked. This is what generates the classic tradeoff in tax policy: The more equally you try to slice the economic pie, the smaller it gets.... View Details
      Keywords: by Martha Lagace
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