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Show Results For
- All HBS Web
(2,492)
- People (5)
- News (704)
- Research (1,460)
- Events (2)
- Multimedia (19)
- Faculty Publications (695)
- 24 Jul 2000
- Research & Ideas
Global Brands: Connecting With Consumers Across Boundaries
"They are like personalities," whose strength is their consistency of quality and service. "They are the source of a reputation that customers can trust," added Jeanette Sarkisian Wagner (HBS AMP '90), vice chairman of the Estée Lauder View Details
Keywords: by James E. Aisner
- 01 Sep 2005
- News
London Forum Highlights the Best of HBS
leaders. Evenings were filled with events providing exclusive access to some of London’s top cultural attractions. Dean Kim B. Clark’s presentation, coming just six weeks before his departure to become the new president of Brigham Young... View Details
- 19 Sep 2012
- News
On a Sound Track
ANDRUS: Unemployed at graduation, an unlikely and inspiring odyssey takes him from his parents’ basement to the corner office of a company on the cutting edge. Photos by August Miller HBS Alumni of a certain vintage might recall a... View Details
- Web
Ansel Adams and Polaroid R&D | Baker Library
company’s research and development. Meroë Morse played a significant role in this effort as company liaison to Adams, who systematically reviewed technical and design aspects of Polaroid prototypes, from the wording of instruction manuals... View Details
- 27 Feb 2025
- Blog Post
IFC India 2025: HBS Visits Jindal Steel Works (JSW) Steel Dolvi Plant
action-packed days split evenly between Mumbai and Bangalore. We toured factories, met with executives, visited cultural and historic landmarks, and consumed more chai than we could’ve imagined. The course was designed to give us a... View Details
- Web
American Business History Records | Baker Library
resource for understanding the business, social, and cultural world of 19th-century America. Boston Manufacturing Company Records Administrative material, financial records, correspondence, and labor and... View Details
- 13 Sep 2019
- News
Hollywood Ending
sense of parity with intention, particularly in the hiring-intensive early months. It’s equal part culture choice and strategy: “I think most of the other entrants in this space were either media companies... View Details
- 19 Dec 2016
- Research & Ideas
The 10 Most Popular Stories of 2016
the chicken-and-egg challenge of how companies can attract their first customers. Donald Trump’s Winning Marketing Manual Donald Trump's upset election win offers six lessons for marketing professionals, says John A. Quelch. When... View Details
Keywords: by Carmen Nobel
- 16 Apr 2013
- First Look
First Look: April 16
notion that the signal-to-noise ratio plays a central role in generating multiplicity with AA preferences for fairness. Cases & Course Materials Harvard Business School Case 612-701 Zappos.com 2009: Clothing, Customer Service, and View Details
Keywords: Sean Silverthorne
- 16 Apr 2001
- Research & Ideas
Making the Most of Government Upheaval
catch up. Often such change involved significant modifications in the structure, size, scope, and culture of the organization. Stage II: Expansion. Realizing that growth was imperative for survival against larger rivals, the View Details
Keywords: by Nancy O. Perry
- Profile
Lara Hodgson
government customers. While running Nourish, which sold a patented line of spill-proof purified water for infants and toddlers, Hodgson grew increasingly frustrated with the difficulties of getting paid in a timely fashion by the large View Details
- 01 Jun 2024
- News
The Exchange: Chance Encounters
Assistant Professor Maria Roche and Associate Professor Andy Wu; image by John Ritter Late one day in the fall of 2021, as she was packing up to head home, Assistant Professor Maria Roche bumped into Andy Wu, a colleague in the Strategy Unit whose office is next to... View Details
Keywords: Jen McFarland Flint
- 01 Jun 2025
- News
Alumni Achievement Awards 2025
Cairncross, it helped me see how the internet would create huge change and potential in those sectors.” At Vodafone: “Our acquisitions and big sale of Verizon are always mentioned, but creating a truly global, multinational telco that respected different local View Details
- 15 Oct 2019
- News
Innovative Thinking Fuels Nascent Startup Scene
on the rise in the MENA countries. The company was cofounded by a woman—women represent about 25 percent of entrepreneurs in MENA countries as compared with the global average of 10 percent—and it capitalizes on the region’s high digital... View Details
- 01 Sep 2024
- News
Next Level
In 2017, Sarah Bond’s boss, Phil Spencer, the head of Xbox Gaming, warned her that working in the industry would be very difficult. Not just for the usual reasons that corporate America can be tough, but also because, as a Black woman in gaming—an industry with a... View Details
- Web
Scrapbooks & Collectibles- The Art of American Advertising
, May 1885 28 By the 1880s, the popularity of the coveted, mass-produced trade cards and souvenir materials inspired a mania for collecting. “In a culture not yet saturated with manufactured images,” historian Pamela Laird asserts, “this... View Details
- 02 Dec 2017
- News
Helping HBS Make Big Bets
organization’s business model and launching Lincoln Center International, an offshoot that provides consulting services and convening opportunities to worldwide clients seeking to plan, build, and operate vibrant arts facilities and View Details
- 14 Feb 2018
- News
A ‘Hopeaholic’ Promotes Diversity, Inclusion, and Equality in the Workplace
demonstrate how they can be more innovative and successful by fostering a diverse and inclusive workforce. Coleman, who previously was managing director of the Nobel Peace Prize–nominated Feminist Majority Foundation, believes diversity makes View Details
- 24 Oct 2024
- Blog Post
Trailblazing Success with Global Reach and Impact: Scott Wallinger (AMP 82, 1979)
moving up to Staff Assistant for Technical Forestry to the Wood Procurement Manager. The job involved a variety of tasks, including managing a wood barging operation and transitioning from buying wood through dealers to direct purchases by View Details
- 01 Mar 2025
- News
Alumni and Faculty Books
Edited by Margie Kelley Borders and the Self By Chinwe Ajena-Sagna (MBA 2003) Masobe Books “Who are you?” Every border tells a story. Every story has its origins. Tracing a cultural lineage from the beginnings of Igbo history in the ninth... View Details