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Show Results For
-
All HBS Web
(3,026)
- People (2)
- News (475)
- Research (2,261)
- Events (8)
- Multimedia (29)
- Faculty Publications (1,814)
- September 2003 (Revised November 2005)
- Case
Best Buy Co., Inc. (A): An Innovator's Journey
By: Dorothy A. Leonard and Brian DeLacey
The CEO of Best Buy, a hugely successful retailing company, has hired consulting firm Strategos to imbue the company with an improved innovative capability. The six-month program of experimental learning yields new business ideas and also trains Best Buy employees as...
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Keywords:
Innovation and Management;
Innovation Strategy;
Management Teams;
Creativity;
Adoption;
Organizational Change and Adaptation;
Employees;
Learning;
Training;
Programs;
Retail Industry;
United States
Leonard, Dorothy A., and Brian DeLacey. "Best Buy Co., Inc. (A): An Innovator's Journey." Harvard Business School Case 604-043, September 2003. (Revised November 2005.)
- July 2003 (Revised October 2013)
- Case
Model N Inc.
By: Marco Iansiti and Alison Berkley Wagonfeld
The CEO of a Silicon Valley start-up needed to make organizational and product changes to deliver a new software solution to a Fortune 500 customer. He was wondering how he should structure the company to best meet the requirements for this particular customer, while...
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Keywords:
Business Model;
Business Startups;
Trends;
Communication;
Customer Focus and Relationships;
Selection and Staffing;
Time Management;
Organizational Change and Adaptation;
Business Strategy;
Software;
Computer Industry
Iansiti, Marco, and Alison Berkley Wagonfeld. "Model N Inc." Harvard Business School Case 604-015, July 2003. (Revised October 2013.)
- July 1990 (Revised August 1995)
- Case
Symantec--1982-90
By: Nitin Nohria
As Symantec grew from a small, upstart software development company to a major player in the software development industry, the channels of information flow and the internal communication needs of the company became more complex. The geographically-dispersed structure...
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Keywords:
Applications and Software;
Communication Technology;
Communication;
Organizational Change and Adaptation;
Employee Relationship Management;
Growth and Development;
Knowledge Dissemination;
Knowledge Sharing;
Knowledge Management;
Information Technology Industry;
United States
Nohria, Nitin. "Symantec--1982-90." Harvard Business School Case 491-010, July 1990. (Revised August 1995.)
- January 1994 (Revised March 1995)
- Case
NovaCare, Inc.: Living the Vision
By: Lynn S. Paine
NovaCare's CEO is considering how further to institutionalize the company's espoused values and beliefs. One challenge is integrating two newly acquired businesses; another is better aligning the values of the company's managers with those of its front-line...
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Keywords:
Organizational Change and Adaptation;
Health Care and Treatment;
Labor and Management Relations;
Management Teams;
Values and Beliefs;
Mergers and Acquisitions;
Mission and Purpose;
Health Industry
Paine, Lynn S. "NovaCare, Inc.: Living the Vision." Harvard Business School Case 394-110, January 1994. (Revised March 1995.)
- May 2020
- Case
Schlumberger's WesternGeco Division
By: John R. Wells, Sneha Biswas and Benjamin Weinstock
In October 2017, Maurice Nessim, President of WesternGeco, a business unit of Schlumberger, faced a difficult decision. In the face of falling oil prices and increasing pressure on costs, did it make sense to sell off the company’s specialized fleet of seismic survey...
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- March–April 2019
- Article
The Dual-Purpose Playbook
By: Julie Battilana, Anne-Claire Pache, Metin Sengul and Marissa Kimsey
Corporations are being pushed to dial down their single-minded pursuit of financial gain and pay closer attention to their impact on employees, customers, communities, and the environment. But changing an organization’s DNA may require upending the existing business...
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Keywords:
Hybrid Organizing;
Business And Society;
Organizational Change and Adaptation;
Business Model;
Goals and Objectives;
Organizational Structure;
Leadership
Battilana, Julie, Anne-Claire Pache, Metin Sengul, and Marissa Kimsey. "The Dual-Purpose Playbook." Harvard Business Review 97, no. 4 (March–April 2019): 124–133.
- June 2020
- Article
Parallel Play: Startups, Nascent Markets, and the Effective Design of a Business Model
By: Rory McDonald and Kathleen Eisenhardt
Prior research advances several explanations for entrepreneurial success in nascent markets but leaves a key imperative unexplored: the business model. By studying five ventures in the same nascent market, we develop a novel theoretical framework for understanding how...
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Keywords:
Search;
Legitimacy;
Organizational Innovation;
Organizational Learning;
Mechanisms And Processes;
Institutional Entrepreneurship;
Qualitative Methods;
Business Model Design;
Business Model;
Business Startups;
Entrepreneurship;
Emerging Markets;
Adaptation;
Competition;
Strategy
McDonald, Rory, and Kathleen Eisenhardt. "Parallel Play: Startups, Nascent Markets, and the Effective Design of a Business Model." Administrative Science Quarterly 65, no. 2 (June 2020): 483–523.
- 2019
- Working Paper
Southern Responses to Gold Certification: Cooperate, Compete, Reject, Revise
By: Kristin Sippl
Artisanal gold mining is a Southern subsistence livelihood posing both challenges and opportunities for sustainable development. In 2011, Fairtrade International launched a certification program to address sustainability problems in the sector. Southern activists,...
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Keywords:
Eco-labeling;
Extractive Industries;
Emerging Economies;
Fair Trade;
Environmental Sustainability;
Standards;
Programs;
Governance Compliance;
Competition;
Adaptation;
Mining Industry
Sippl, Kristin. "Southern Responses to Fair Trade Gold: Cooperation, Competition, Supplementation." Harvard Business School Working Paper, No. 19-055, November 2018. (Forthcoming in Ecological Economics.)
- December 2011 (Revised April 2012)
- Case
Transforming Verizon: A Platform for Change
By: Rosabeth Moss Kanter and Matthew Bird
A new CEO steps into the shoes of his long-time predecessor who had created the U.S. telecommunications giant via a series of acquisitions and, before departing, had initiated the company's strategic repositioning. The new CEO reflected on Verizon's recent successes,...
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Keywords:
Organizational Change and Adaptation;
Organizational Culture;
Globalized Firms and Management;
Groups and Teams;
Telecommunications Industry
Kanter, Rosabeth Moss, and Matthew Bird. "Transforming Verizon: A Platform for Change." Harvard Business School Case 312-082, December 2011. (Revised April 2012.)
- November 1989 (Revised February 1992)
- Case
Ford Motor Co.: Dealer Sales and Service
Since Henry Ford founded Ford Motor Co., Ford vehicles have been sold and serviced the same way. By the late 1980s Ford began to consider making changes in its sales and service process. Two developments forced Ford to reconsider these processes. First, Ford found...
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Keywords:
Organizational Change and Adaptation;
Change Management;
Distribution Channels;
Customer Focus and Relationships;
Service Industry;
Auto Industry;
Retail Industry;
United States
Schlesinger, Leonard A. "Ford Motor Co.: Dealer Sales and Service." Harvard Business School Case 690-030, November 1989. (Revised February 1992.)
- February 1996
- Case
TRW's Information Services Division: Strategic Human Resource Management
By: Michael Beer and Gregory C. Rogers
Looks at a change effort initiated by a human resources manager within a division of TRW. The effort utilizes a change process to try to deal with some of the division's issues around organizational effectiveness, especially that of a long-term strategy. In so doing,...
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Keywords:
Human Resources;
Change Management;
Organizational Change and Adaptation;
Managerial Roles;
Strategy;
Problems and Challenges
Beer, Michael, and Gregory C. Rogers. "TRW's Information Services Division: Strategic Human Resource Management." Harvard Business School Case 496-003, February 1996.
- October 1995 (Revised March 1996)
- Case
Booz.Allen & Hamilton: Vision 2000
In 1993, Booz.Allen & Hamilton forsook its previous, highly local organizational structure. It was motivated by a desire to serve multinational clients more effectively and to provide greater value to clients with more localized business by collecting best practices...
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Keywords:
Organizational Change and Adaptation;
Service Operations;
Service Delivery;
Organizational Structure;
Global Strategy;
Service Industry
Loveman, Gary W., and Jamie O'Connell. "Booz.Allen & Hamilton: Vision 2000." Harvard Business School Case 396-031, October 1995. (Revised March 1996.)
- October 1994 (Revised January 1995)
- Case
Rhone-Poulenc (A) and (B) Condensed
Rhone-Poulenc, France's largest chemical firm, has achieved a major position in the United States as the result of an ambitious series of acquisitions. As it expanded in the United States from 1986 to 1990, Rhone-Poulenc management sought to take a "hands-off" approach...
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Keywords:
Organizational Change and Adaptation;
Multinational Firms and Management;
Organizational Structure;
Chemical Industry;
France;
United States
Rosenzweig, Philip M. "Rhone-Poulenc (A) and (B) Condensed." Harvard Business School Case 395-042, October 1994. (Revised January 1995.)
- September 1993
- Case
Rhone-Poulenc (B)
Rhone-Poulenc, France's largest chemical firm, has achieved a major position in the United States as the result of an ambitious series of acquisitions. As it expanded in the United States from 1986 to 1990, Rhone-Poulenc management sought to take a "hands-off" approach...
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Keywords:
Organizational Change and Adaptation;
Multinational Firms and Management;
Organizational Structure;
Chemical Industry;
France;
United States
Rosenzweig, Philip M. "Rhone-Poulenc (B)." Harvard Business School Case 394-041, September 1993.
- 01 Jun 2001
- News
But It's All Right Now (In Fact, It's a Gas)
In 1978, a liquefied natural gas (LNG) receiving terminal in Boston Harbor was unceremoniously shut down because of contract disputes with its Algerian suppliers. In 1987, the terminal’s owner, Cabot Corp., tapped Gordon Shearer (MBA ’78), “a determined geophysicist...
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- Profile
Stephanie Tilenius
scale up by building communities that spread the word virally. Recently, Stephanie returned to HBS in a different role: as the protagonist in a case professor Tom Eisenmann created about PayPal Merchant Services. “I was really impressed with the outcomes students...
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- 18 Sep 2019
- News
Level Up
through these early indicators, these cracks in the surface, we can see that the fan is fundamentally changing.” Here, we offer four ways that Ruggiero and the Sports Innovation Lab say this new era is redefining the business of sports—and highlight four alumni who are...
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- 01 Jun 1997
- News
New Releases
managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger (Free...
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- 01 Oct 1999
- News
Eight Among Many: Antoinette J. ("Toni") Rapone
the University of California, Davis. She spent this past summer observing the development of vocal communication patterns in Patas monkeys on the African savanna. "I want to know how the Patas have adapted their vocalizations to survive...
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Keywords:
Marguerite Rigoglioso
- 01 Jun 2014
- News
Book Review: Hooray for the Huddled Masses
to create. But life in America, which began when he left Iran as a one-year-old, taught him about the qualities that immigrants bring to the country—perseverance, entrepreneurialism, a willingness to adapt to new cultures—that made it...
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Keywords:
Maureen Harmon