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  • All HBS Web  (2,599)
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  • All HBS Web  (2,599)
    • People  (10)
    • News  (1,041)
    • Research  (838)
    • Events  (2)
    • Multimedia  (4)
  • Faculty Publications  (353)
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  • 24 Jun 2014
  • First Look

First Look: June 24

http://ukcatalogue.oup.com/product/9780198704072.do August 2013 Journal of Service Management Notes from the Search for Deep Indicators in Services By: Heskett, James L. Abstract—Much of the research in the... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2021
  • Blog Post

Uncovering the Virtual Advantage at Humana

for summer 2021. Why the Virtual Internship Worked Reflecting back on the virtual internships of 2020 as well as the current virtual internships underway in 2021, Layfield highlighted elements that have made the program work well. “We’ve... View Details
Keywords: Health-Related Services; Health-Related Services
  • 01 Dec 2001
  • News

MBAs by the Numbers

The MBA Program recently released statistics on its newest recruits, the Class of 2003, and job placement information for graduates of the Class of 2001. This year's incoming class of 895 students, selected from an applicant pool of... View Details
Keywords: Educational Services; Educational Services
  • 18 Jun 2024
  • Blog Post

Alumni Career Journey: Ben Schutzman (MBA 2016) - Driving Positive Impact on Community and Climate

services, non-profits, or a business, so I took advantage of the HBS Leadership Fellows Program. The program offered me the unique opportunity to work in government through the MBTA at a time when they were looking to try something new... View Details
  • Web

Wartime Innovation - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral View Details
  • 01 Jun 2003
  • News

John Read

65,000 children Outward Bound serves each year. He also works with Outward Bound schools and centers to ensure that their 750 wilderness courses — and scores of programs for corporate clients and kids in urban settings — are administered... View Details
Keywords: Susan Young; Outward Bound; Educational Services; Educational Services
  • 01 Mar 2004
  • News

Drug Imports a Hot Topic at Alumni Health-Care Conference

States Association for Small Business and Entrepreneurship (USASBE), an organization devoted to entrepreneurship education and research. The USASBE named HBS the winner of its National Model MBA Program award at its annual conference in... View Details
Keywords: Educational Services; Educational Services
  • Web

Buy Now, Pay Later: Pre-Industrial Credit in Practice

HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction Credit in Pre-Industrial Society Imagining Pre-Industrial Credit Credit and... View Details
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

markets. By expanding program choice in this manner, cable operators were able to increase prices and attract more customers. Cable entrepreneurs also saw an opportunity to create "cable-only" channels by acquiring View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 01 Dec 2004
  • News

Closing the Opportunity Gap

and education, followed by six months of apprenticeship at major area companies. “Our model is based on high support and high expectations,” Chertavian told the Boston Herald (September 7, 2004). Chertavian, who runs the four-year-old View Details
Keywords: Educational Services; Educational Services
  • 13 Feb 2015
  • News

Lessons in Perseverance

establish a third K–12 school, or instead create a university? By the time she finished the OPM program in 2001, however, a major problem had disrupted Deza’s thinking: her husband’s business had gone bankrupt and the family had to shed... View Details
Keywords: Tyler Bridges; Educational Services; Educational Services
  • 15 Oct 2024
  • News

Ratan Tata, Visionary Business Leader, Dies at 86

health and agricultural projects for poorer Indians. In the United States, he and Tata Trusts contributed millions of dollars to several universities—including his alma maters Cornell and the Harvard Business School—for research facilities and scholarship View Details
  • 22 Apr 2022
  • Blog Post

Celebrating Earth Day 2022 with the HBS Business and Environment Initiative

business strategy to bring positive change in the world. Read More >> Short Intensive Program (SIP): Opportunities in the Plant-Based Economy By Sutton Guldner & Monika Berankyte In this weeklong HBS session, a classroom of... View Details
  • 13 Nov 2020
  • News

Realizing a Dream

a liberal arts degree at night while working in the family heating and cooling business. Initially the idea of a Harvard education seemed both unnecessary and far-fetched to Ferrara, but the more he learned about HBS, the more intrigued he became. “The View Details
  • 01 Dec 2019
  • News

Shaping Leaders Who Understand Business and the Environment

Administration. Serafeim teaches Reimagining Capitalism: Business and Big Problems, one of several electives in the MBA Program that focus on environmental and social challenges. Given the surge of student interest in the topic, Serafeim,... View Details
Keywords: April White
  • 28 May 2019
  • News

Research Brief: Field Research

Illustration by Joe Waldron Illustration by Joe Waldron Back in 2010, HBS finance professor Shawn Cole embarked on a two-year randomized control trial with Nilesh Fernando, then a PhD candidate at Harvard, to evaluate whether a mobile phone–based advisory View Details
Keywords: Jen McFarland Flint; Crop Production; Agriculture
  • 17 Feb 2022
  • News

A Big Bet

Tracy Palandjian (MBA 1997) and Gerald Chertavian (MBA 1992) (Photos by Susan Young) When Google announced a $100 million fund to expand skills training and job placement programs for low-income Americans, two HBS alumni were standing by:... View Details
Keywords: jobs training; social enterprise; upskilling; Educational Services; Educational Services
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

Major Websites and Services By: Bates, Samantha, John Bowers, Shane Greenstein, Jordi Weinstock, and Jonathan Zittrain Abstract—This paper analyzes the extent to which the internet’s global domain name resolution (DNS) system has... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2013
  • First Look

First Look: July 23

relationship: the best customer. Ironically, we find that firing the customer is often a case of blaming the victim: managers remain largely unaware of their own roles in creating the unprofitable customers they seek to shed. We reveal how CRM View Details
Keywords: Anna Secino
  • 16 Feb 2016
  • First Look

February 16, 2016

Marketing Studies Build It, Buy It, or Both? Rethinking the Sourcing of Advertising Services By: Silk, Alvin J., and Marta M. Stiglin Abstract—This paper provides an update on the current state of in-house agencies. Whereas traditional... View Details
Keywords: Sean Silverthorne
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