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  • All HBS Web  (2,170)
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  • October 2023 (Revised April 2024)
  • Case

Accounting Red Flags or Red Herrings at Catalent? (A)

By: Joseph Pacelli, ZeSean Ali and Tom Quinn
Fund manager Janet Curie asked for a recommendation about the pharmaceutical company Catalent. The company seemed like a solid investment. However, a pair of research reports issued over the previous two months complicated this narrative. GlassHouse Research, a short... View Details
Keywords: Accounting Audits; Budgets and Budgeting; Earnings Management; Cost Accounting; Fair Value Accounting; Revenue Recognition; Integrated Corporate Reporting; Fairness; Moral Sensibility; Values and Beliefs; Government Legislation; Conflict of Interests; Announcements; Blogs; Debates; Investment; Trust; Business and Shareholder Relations; Pharmaceutical Industry; Accounting Industry; United States
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Pacelli, Joseph, ZeSean Ali, and Tom Quinn. "Accounting Red Flags or Red Herrings at Catalent? (A)." Harvard Business School Case 124-024, October 2023. (Revised April 2024.)
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

Review 86, no. 10 (October 2008) Abstract In the face of the recent institutional breakdown of trust in business, managers are losing legitimacy. To regain public trust, management needs to become a true profession in much the way... View Details
Keywords: Martha Lagace
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

United States, which really is a different kind of country, needed these people. Hamilton couldn't have done what he did anywhere else. He arrives in 1772, and 18 years later, he's running the country. The reason he's able to do that is the View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 01 Mar 2025
  • News

Patch Work

about in their own voice,” Sokol adds. In 2022, Jameson joined the land-mine clearing nonprofit HALO Trust as a global ambassador, and the next year, for his first overseas assignment, he traveled deep into southern Ukraine, about 18... View Details
Keywords: Sasha Issenberg; Illustrations by Dan Bejar
  • 15 Dec 2015
  • First Look

December 15, 2015

the other parties and helps you strike a better deal, but in other situations, particularly those involving long-term relationships, it damages trust and goodwill and makes an impasse more likely. To avoid or defuse anger, take a break to... View Details
Keywords: Carmen Nobel
  • March 2023 (Revised January 2024)
  • Case

Deepa Bachu (A): Design Thinking at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Education; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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Graeber, Thomas, Joshua Schwartzstein, and Amram Migdal. "Deepa Bachu (A): Design Thinking at Pensaar Design." Harvard Business School Case 923-026, March 2023. (Revised January 2024.)
  • 08 Sep 2015
  • First Look

September 8, 2015

company revenues) threatened to take its business elsewhere. One year later, they had regained the respect of their customers and won the trust of their employees to promote a new culture of empowerment and respect. They wondered how to... View Details
Keywords: Carmen Nobel
  • 21 Mar 2025
  • News

What We Can Learn From “The Oracle of Wall Street”

start out assuming good intent and goodwill. I do think there was that element, but I think he also just had this belief and understanding that if you treat people as a friend, they will like you, they will trust you. But he did... View Details
Keywords: Finance
  • 12 Mar 2013
  • First Look

First Look: March 12

use of limited malaria medications and preventing increased resistance to first-line malaria treatment. However, despite the evident potential benefits of RDTs, many clinicians in Zambia do not use them or simply ignore their results. Why don't they View Details
Keywords: Sean Silverthorne
  • 30 Oct 2012
  • First Look

First Look: October 30

the more than thirty units that had previously delivered acute stroke care. This case profiles the rollout of the new care delivery model in North Central London, where acute stroke care had previously been fragmented among five acute hospital View Details
Keywords: Sean Silverthorne
  • 01 Dec 2010
  • News

How to Survive Past Start-up

redoubled his professional reading. Beck learned to trust her instincts, even when they flew in the face of convention. Rather than follow industry practice and hire part-time employees, she insisted on full-time workers who were serious... View Details
Keywords: Bill Murphy Jr.; News, Library, Internet, and Other Services; Information; Health and Personal Care Stores; Retail Trade
  • 20 Mar 2013
  • Research & Ideas

How CEOs Sustain Higher-Ambition Goals

to understand the mission takes time, patience, and without a doubt repetition. At times employees need to hear the goals spelled out several times before they sink in. "You need to be a broken record," advised Conant. Leaders also need to build an atmosphere of View Details
Keywords: by Dina Gerdeman
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

across industries, traditional understandings and loyalties between employers and employees are breaking down. Coupled with a growing race to the bottom in wages and benefits, this workplace erosion of trust could negatively affect... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 11 Apr 2018
  • News

The First Five Years: Regan Turner (MBA 2013)

for income—the same pension dollars that many of us would one day be entrusted with investing. Nori made it clear that no matter what your position or profession, you have to care about those who trust you and those you serve. She also... View Details
  • 01 Sep 2015
  • News

Alumni and Faculty Books for September 2015

measure of trust from the mothers, sisters, daughters, and wives living at the compound. The CSTs were able to search adult women for weapons and gather crucial intelligence. They could build relationships—woman to woman—in ways that male... View Details
  • March 2023 (Revised March 2024)
  • Case

The Purdue Pharma Bankruptcy: Settling the Opioid Crisis

By: Kristin Mugford, Carin-Isabel Knoop and Susan Pinckney
How to get to a fair outcome for claimants in the Purdue Pharma bankruptcy given its significant role in the U.S. opioid crisis. View Details
Keywords: Regulation; Ethics; Fairness; Insolvency and Bankruptcy; Government Legislation; Courts and Trials; Laws and Statutes; Lawsuits and Litigation; Legal Liability; Crime and Corruption; Negotiation Offer; Negotiation Participants; Negotiation Style; Product Design; Product Development; Brands and Branding; Marketing Strategy; Trust; Government and Politics; Law; Negotiation; Operations; Ownership; Marketing; Social Psychology; Health Care and Treatment; Pharmaceutical Industry; United States
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Mugford, Kristin, Carin-Isabel Knoop, and Susan Pinckney. "The Purdue Pharma Bankruptcy: Settling the Opioid Crisis." Harvard Business School Case 223-060, March 2023. (Revised March 2024.)
  • September 2019 (Revised February 2020)
  • Teaching Note

Fishbowl: Scaling Up

By: Leslie K. John
Email mking@hbs.edu for a courtesy copy.

Teaching Note for HBS No. 919-013. Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Digital Platforms; Communications Industry; Employment Industry; Media and Broadcasting Industry; Technology Industry; Telecommunications Industry; United States
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John, Leslie K. "Fishbowl: Scaling Up." Harvard Business School Teaching Note 920-022, September 2019. (Revised February 2020.) (Email mking@hbs.edu for a courtesy copy.)
  • December 2018 (Revised February 2020)
  • Case

Fishbowl: Scaling Up

By: Leslie K. John
Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl,... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Social Media; Communications Industry; Employment Industry; Media and Broadcasting Industry; Technology Industry; Telecommunications Industry; United States
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John, Leslie K. "Fishbowl: Scaling Up." Harvard Business School Case 919-013, December 2018. (Revised February 2020.) (Email mking@hbs.edu for a courtesy copy.)
  • 01 Jul 2014
  • First Look

First Look: July 1

Tapestry's motivating principle was to reimagine solutions to complex problems (e.g., drug-approval standards) in ways that created a win-win for firms and society. Tapestry meetings on bank-governance standards-initiated after the 2008-2009 Financial Crisis-had... View Details
Keywords: Carmen Nobel
  • 17 May 2011
  • First Look

First Look: May 17

of cynicism appears to lead us to over-think the actions of others and make negative attributions about their motivations without sufficient cause. In the process, we may miss opportunities that greater trust might capture. We review the... View Details
Keywords: Sean Silverthorne
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