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  • 29 Apr 2016
  • HBS Seminar

Richard Freeman, Harvard University & NBER

  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

recent TNS study reported the leading activities of Internet users as: used a search engine to find information (81 percent); looked up the news (76 percent); used online banking (74 percent); looked up the weather (65 percent); View Details
Keywords: by John Quelch; Advertising; Publishing
  • 02 Jul 2013
  • First Look

First Look: July 2

institute laws regarding the minimum percentage of women on a company's board, while research suggests that women enter executive positions earlier and work harder than male counterparts. Other topics include a discussion of a female... View Details
Keywords: Anna Secino
  • Web

HBS - Financials | Supplemental Financial Information

for online, hybrid and face-to-face applications with content that adds dynamic, real-life perspectives to undergraduate, MBA, and executive education programs. Revenue from Corporate Learning products and services increased 18 percent... View Details
  • 13 Feb 2007
  • First Look

First Look: February 13, 2007

A. Desai, and C. Fritz Foley Abstract This paper examines how costly financial contracting and weak investor protection influence the cross-border operational, financing and investment decisions of firms. We develop a model in which View Details
Keywords: Martha Lagace
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

behavior as less ethical when it led to undesirable consequences, even if they saw that behavior as acceptable before they knew its consequences. Implications for both research and practice are discussed. Download the paper:... View Details
Keywords: Martha Lagace
  • Article

Social Recycling Transforms Unwanted Goods into Happiness

By: Grant Edward Donnelly, Cait Lamberton, Rebecca Walker Reczek and Michael I. Norton
Consumers are often surrounded by resources that once offered meaning or happiness but that have lost this subjective value over time—even as they retain their objective utility. We explore the potential for social recycling—disposing of used goods by allowing other... View Details
Keywords: Disposition; Well-being; Prosocial Behavior; Pro-environmental Behavior; Happiness; Behavior; Philanthropy and Charitable Giving; Environmental Sustainability
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  • Web

Historical Data & Sources - Business History

Organization of the United Nations, Yearbook of Food and Agricultural Statistics , various years Institut International d’Agriculture, Annuaire International de Statistique Agricole , various years. Notes: United States coffee production... View Details
  • Web

Cluster Studies - Institute For Strategy And Competitiveness

HBS ISC Competitiveness & Economic Development CED Competitiveness & Economic Development Frameworks & Key Concepts Research & Applications Research & Applications Research &... View Details
  • Web

Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

Research and Development, Project Code SX-70 Introducing One-Step Photography TAKING THE PRODUCT TO MARKET Impact of the New Medium Medium of Artistic Expression A NOBLE PROTOTYPE OF INDUSTRY Harvard... View Details
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

Publications The Role of Execution in Managing Product Availability Authors: Nicole DeHoratius and Zeynep Ton Publication: Chap. 4 in Retail Supply Chain Management, edited by Narendra Agarwal and Stephen A. Smith. International Series in... View Details
Keywords: Martha Lagace
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing products on a... View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 02 Mar 2012
  • HBS Seminar

Joe Lassiter/Gordon Jones, Harvard Business School/Harvard University

  • 10 Oct 2023
  • Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

In the summer of 2023, Initiatives intern Skye Bluestein conducted important research with the BEI on the intersection of environmental justice (EJ), policy, and business. The resulting paper posted below provides an interesting and... View Details
  • 25 Apr 2011
  • Research & Ideas

What CEOs Do, and How They Can Do it Better

office, while others spent almost none.) Next, the researchers crunched a number of factors measuring company performance—for example, profits per employee—in order to see which CEOs were more productively... View Details
Keywords: by Michael Blanding
  • September 2012 (Revised November 2014)
  • Case

Cialis Lifecycle Management: Lilly's BPH Dilemma

By: Elie Ofek and Natalie Kindred
How should Eli Lilly further develop and market a new indication of its highly successful erectile-dysfunction (ED) drug, Cialis, without confusing Cialis's hard-won brand equity with physicians and patients? With the final stages of clinical trials for the new... View Details
Keywords: Product Positioning; Attitudes; Brands and Branding; Pharmaceutical Industry; United States
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  • 2009
  • Working Paper

When Does Domestic Saving Matter for Economic Growth?

By: Philippe Aghion, Diego A. Comin, Peter Howitt and Isabel Tecu
Can a country grow faster by saving more? We address this question both theoretically and empirically. In our theoretical model, growth results from innovations that allow local sectors to catch up with frontier technology. In poor countries, catching up requires the... View Details
Keywords: Developing Countries and Economies; Economic Growth; Entrepreneurship; Foreign Direct Investment; Saving; Technological Innovation; Mathematical Methods
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  • January 1991 (Revised January 1993)
  • Case

Xerox Corp.: The Customer Satisfaction Program

In August 1990 the president and executive vice president of Xerox are reviewing the progress made on its customer satisfaction program. The emphasis placed on the program, the success of the program to date, and the drive to achieve the corporate goals of customer... View Details
Keywords: Customer Satisfaction; Consumer Products Industry; Consumer Products Industry
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  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

attention in a positive way. Q: You have focused on creativity here, but do you think leader behavior—good and bad—would have a similar impact in companies where the work is fairly uncreative? A: Yes. In my twenty years of research in... View Details
Keywords: by Martha Lagace
  • 21 Jun 2010
  • Research & Ideas

Strategy and Execution for Emerging Markets

therefore focus their research worldwide, not just on the BRICs. “Often the main prize today is the emerging middle class, which aspires to consume world class products at lower price points." -Krishna G.... View Details
Keywords: by Martha Lagace