Programs - Publications - Faculty & Research

19 May 2014
Research & Ideas

Why Companies Should Compete for Your Privacy

targeted ads on the lockscreen and home screen, consumers clamored for an ad-free version. Amazon backtracked and extended its Special Offers program to the tablet, allowing consumers to opt out from the ads. Q: You're expecting that more... View Details

Keywords: by Dina Gerdeman; Consumer Products

05 Jun 2013
Op-Ed

Corporate Leaders Need to Step Up on Climate Change

Green initiatives are ubiquitous these days, implemented with zeal at companies like Dupont, IBM, Walmart, and Walt Disney. The programs being rolled out—lighting retrofits, zero-waste factories, and carpool incentives—save money and... View Details

Keywords: by Michael Toffel & Auden Schendler

12 Apr 2004
Research & Ideas

Operations and the Competitive Edge

operational improvement programs that have been so popular in the past. Why not? A: That's not true! We often have recommended in our writing and consulting both TQM and reengineering, as well as other types of improvement programs. And... View Details

Keywords: by Martha Lagace

16 Sep 2015
Research & Ideas

Can Applied Economics Save Homeless Puppies?

matching system for New England, correcting public school choice programs in New York and Boston, and tackling markets for new medical residents, economists, and lawyers. That same year, Christine L. Exley and Elena Battles launched a... View Details

Keywords: by Carmen Nobel; Retail

27 Apr 2009
Research & Ideas

Building Businesses in Turbulent Times

services. In health care, nursing services, community social services, mental health services, and home health-care services are on the rise. One executive recently told me that his firm's business training services were up over 400 percent since fall 2008. Government... View Details

Keywords: by Staff

29 May 2001
Research & Ideas

Good News, Not Blues, For the Inner City

City Advantage In 1994, Porter founded the Initiative for a Competitive Inner City, a non-profit program to study and catalyze inner city business development. He and the group in ICIC define inner cities as urban areas with high poverty... View Details

Keywords: by Martha Lagace

23 Jul 2024
Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

15 state or local governments had passed programs to pay for about $8 billion in medical relief. Five more are considering moves that would bring the total to almost $13 billion. Many work with a nonprofit called Undue Medical Debt... View Details

Keywords: by Rachel Layne; Health

28 Jul 2006
Research & Ideas

Meeting China’s Need for Management Education

Locations Visited: Shanghai, Beijing, Taipei, Hong Kong, and Singapore Date: March and May, 2006 Purpose: Assess the progress of eighteen business schools in Harvard Business School's Program on Case Method and Participant-Centered... View Details

Keywords: by Sean Silverthorne; Education

04 Aug 2009
First Look

First Look: August 4

709-474 In 2005, Partners in Health (PIH) was invited by the Rwandan Ministry of Health to assume responsibility for the management of public health care in two rural districts in Eastern Rwanda and create an HIV treatment program at... View Details

Keywords: Martha Lagace

13 May 2019
Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

contract terms or taking on some of the risk and offering additional protection to your customers can enable you to rebuild that trust and get back to where you were initially.” Heese also emphasizes a by-product of the research: a spotlight on the effectiveness of the... View Details

Keywords: by Kristen Senz; Service; Construction

02 Mar 2010
First Look

First Look: March 2

Company Authors:Michael Beer and Magnus Finnstrom Publication:Leadership in Action, November-December 2009 Abstract Traditional leadership development programs often fail to achieve the desired results because they don't focus on learning... View Details

Keywords: Martha Lagace

25 Apr 2019
Research & Ideas

Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

Past research suggests that nearby peers are more likely to influence performance than those far away, which explains why scientists work side-by-side at lab benches. But can entrepreneurs expect the same benefit at the networking View Details

Keywords: by Danielle Kost

20 Mar 2020
Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

the Trump Administration authorized $7 billion in disaster loans for small businesses affected by COVID-19. The program helps businesses in states that have declared emergency status borrow as much as much as $2 million and repay it over... View Details

Keywords: by Danielle Kost; Service; Food & Beverage

04 Mar 2015
What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

Walmart's actions, or rather reactions, are proof it is necessary for government to act if change is to be expected. "Question the value of training programs and apprenticeships? The power of the German economy is the only example... View Details

Keywords: by James Heskett; Retail

30 Jan 2006
Research & Ideas

Looking Behind Bad Decisions

Why is it that the U.S. federal government allows local communities to give tax dollars to wealthy sports team owners rather than to create better benefits for citizens? Why are organ-donor programs constrained to the point where... View Details

Keywords: by Manda Salls

08 Sep 2010
First Look

First Look: September 8, 2010

"bridging the valley of death" (i.e., helping young, innovative companies finance technically risky and very capital intensive development and commercialization programs). The case focuses on two DOE programs in particular, the... View Details

Keywords: Sean Silverthorne

15 Sep 2008
Research & Ideas

The Coming Transformation of Social Enterprise

There's an important distinction. Very early in the program we decided that we wouldn't focus purely on nonprofits. We thought it should be about social enterprise, regardless of whether it's for-profit or nonprofit. We defined social... View Details

Keywords: by Roger Thompson

17 Sep 2007
Research & Ideas

Broadband: Remaking the Advertising Industry

Most advertisers have some way to have online links even in ads that aren't online. For instance, many magazine ads prominently tell you, "Here's our Web site to get more information." TV news programs always send you to their... View Details

Keywords: by Julia Hanna; Advertising; Media & Broadcasting; Publishing

12 Oct 1999
Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

displays; and videoconferencing assists on-line shoppers. Retailers need to revisit past technologies periodically to consider whether there are new opportunities to create value for customers. Lesson 9: Use Technology To Tailor Marketing View Details

Keywords: by Raymond Burke; Retail

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

death. Professor Alvin Roth has used his expertise in game theory, experimental economics, and market design to create a program that helps match kidney donors with potential recipients. His work also matches medical residents with jobs... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

Publications