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  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

contact those rewards customers who had purchased the tainted pet food. Loyalty program data can be enormously advantageous in other ways, such as helping a retailer perform market research, set pricing strategies, and decide whether and... View Details
Keywords: by Maggie Starvish; Retail
  • 01 Oct 2001
  • Research & Ideas

Five Questions for Stuart Gilson

stagnating sales, accounting losses, or a falling stock price. In extreme cases such poor performance may cause the company to default on its debt, resulting in bankruptcy. Restructuring the debt can be difficult and costly, although in... View Details
Keywords: by Sean Silverthorne
  • 21 Aug 2000
  • Research & Ideas

Faculty Research Looks to Latin America

Current research, with Ernesto Schargrodsky: "Using a Terrorist Attack to Estimate the Effect of Police on Crime." Rafael Di Tella Di Tella: "We are writing a paper using Argentine data. One of key questions in criminology... View Details
Keywords: by Martha Lagace
  • 14 Jun 2016
  • First Look

June 14, 2016

analyzed and compared to a simple deficit rule that limits the maximum amount of deficit per period. Whereas the deficit rule does not perform well, the debt rule yields welfare gains virtually equal to the optimal rule. Download working... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2002
  • Research & Ideas

How to Look at Globalization Now

global share have been dispersed across an increasing number of competitors—deconcentrating effects that the recent wave of mergers and acquisitions has barely begun to reverse. Yet more than one large automaker seems to have engaged in... View Details
Keywords: by Martha Lagace
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

effects of their submissions on the other individuals in the workplace. We also find that offering employees project funding to implement their own proposals potentially backfires, undermining participation. And solicitations emphasizing... View Details
Keywords: Dina Gerdeman
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

Grant, F. Gino, and D. A. Hoffman Publication:Harvard Business Review 88, no. 12 (December 2010) Abstract The article discusses research that identified situations where introverts are more apt to be effective leaders than extroverts.... View Details
Keywords: Sean Silverthorne
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

performance. They have effectively outsourced the evaluation of CEO performance and compensation to the market, and often to consultants. As an example, from 1990 to 2001, the share of equity-based... View Details
Keywords: by Kim B. Clark
  • 05 Nov 2012
  • Research & Ideas

What Wall Street Doesn’t Understand About International Trade

research. What's more, firms that correlate their international trading activity with the local ethnic community significantly outperform those that don't—a fact that has escaped notice of financial analysts. The findings could help Wall Street make better earnings... View Details
Keywords: by Carmen Nobel
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

required by that framing. We don't pretend to have all the answers to this vexing problem, but examining what sets the winners apart does offer some provisional lessons. Separate for better performance. Across the newspaper industry, high View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 01 Dec 2008
  • Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

India. "The case raises an uncomfortable question: Why should Monitor pay a Harvard MBA top dollar to conduct business research in the United States while an Indian Institute of Management graduate could do the work just as effectively in... View Details
Keywords: by Julia Hanna
  • 16 Dec 2002
  • Lessons from the Classroom

Marrying Distance and Classroom Education

to be quite quiet. And that's too bad because we're losing a lot, but if we slow down for them we'll lose some of our native speakers. SS: What are the characteristics of an effective teacher in an online environment? Can they cross over... View Details
Keywords: by Sean Silverthorne
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

egocentrically believe they have contributed more of the total work than is logically possible. Actively considering others' contributions effectively reduces these egocentric assessments, but this research suggests that undoing... View Details
Keywords: Sean Silverthorne
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

from activist investors. Danaher, by contrast, had performed strongly in the years leading up to the spinoff. It had spent the previous decade strengthening its portfolio in sectors such as life sciences and dental products with... View Details
Keywords: by Sean Silverthorne
  • 24 Jun 2008
  • First Look

First Look: June 24, 2008

how to manage up; Cultivate a mutually beneficial relationship with your manager; Communicate effectively with your boss about priorities and problems; and Negotiate win-win solutions to on-the-job challenges with your supervisor.... View Details
Keywords: Martha Lagace
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

application, the paper chip, which costs only pennies to produce, monitors liver function and the adverse side effects of the powerful drugs used to treat HIV/AIDS and TB. In February, DFA's reach broadened when the Gates Foundation... View Details
Keywords: by Julia Hanna; Education
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

greater benefit than verification effects to the performance of diverse groups. Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units Authors:A. Tucker,... View Details
Keywords: Martha Lagace
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

antagonists in a tug-of-war. They tend to focus on regulating workers’ behavior, often putting a damper on commitment, innovation, and performance without realizing it. But freedom and control aren’t zero sum, argues the author. By giving... View Details
Keywords: Dina Gerdeman
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

experiencing a threat to their abilities, individuals who misrepresent their performance as better than it actually is boost their feelings of competence. We situate these findings in the literature on self-protection. We show that this... View Details
Keywords: Dina Gerdeman
  • 16 Oct 2012
  • First Look

First Look: October 16

(forthcoming) Abstract We identify the impact of local firm concentration on incumbent performance with a quasi-natural experiment. When Germany was divided after World War II, many firms in the machine tool industry fled the Soviet... View Details
Keywords: Sean Silverthorne
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