Organizational Development - Publications - Faculty & Research

01 Oct 1996
News

"Service-Profit Chain" Links Members of Service Management Unit

service, at HBS and beyond. Members of the unit have written case studies not only for the Service Management elective but also for other units, such as Technology and Operations Management, Organizational Behavior/Human Resources... View Details

Keywords: Susan Young

July 2002 (Revised October 2002)
Case

Taj Hotel Group

By: Thomas J. DeLong and Vineeta Vijayaraghavan

R.K. Krishna Kumar, managing director and head of Taj Hotel Group, has to decide whether to reexamine a promotion decision. In an attempt to deliver a level of service quality that met global standards at the Indian hotel chain, Kumar had introduced new personnel... View Details

Keywords: Decision Making; Human Resources; Leadership Development; Management Teams; Organizational Culture; Alignment; India

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01 Jun 2006
News

Chinese CEOs, Professors Study at HBS

needed in today’s global economy.” The GCPC addresses current business and management demands on Chinese CEOs, focusing on the effects of country differences on decision-making and organizational competitiveness. The program aims to... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

2013
Working Paper

J. Richard Hackman (1940-2013)

By: Ruth Wageman and Teresa M. Amabile

When J. Richard Hackman died in Cambridge, Massachusetts, on January 8, 2013, psychology lost a giant. Six and a half feet tall, with an outsize personality to match, Richard was the leading scholar in two distinct areas: work design and team effectiveness. In both... View Details

Keywords: Social Psychology; Organizational Design; Groups and Teams; Personal Development and Career; Education Industry; Cambridge

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13 Jan 2003
Research & Ideas

Making Biotech Work as a Business

technologies for drug discovery.) And patients with previously unmet medical needs can now get treatments that were not available before. That should be inspiring, he reminded the audience. Economic frustrations remain, however. Pisano cautioned that current data on... View Details

Keywords: by Martha Lagace; Biotechnology; Health; Technology

09 Jun 2003
Research & Ideas

The Benefits of “Not Invented Here”

valuable technology on the inside. Some companies are converting internal researchers into external technology scouts, so that the external searching is being conducted by some of the same people who have worked inside within the labs. That also helps break down... View Details

Keywords: by Sean Silverthorne

01 Apr 1997
News

HBS Research Available on World Wide Web

development of entrepreneurial ventures? How about success factors for women managers, or the psychological factors that influence risk-taking? Interested in updating yourself about information technology in the organization, the changing... View Details

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2016 Symposium - Race, Gender & Equity

educator, Lisa works with leaders and leadership teams in both for-profit and not-for-profit organizations. With a doctorate from Harvard University in developmental psychology, she combines her expertise of individual development with a... View Details

01 Jun 2009
News

Insights from the Post-Macho Workplace

ELY: Drilling down for valuable perspectives on how gender issues affect efficiency, safety, and productivity in the workplace. Field-based research can take HBS faculty members to some unusual places. Professor Robin Ely’s recent working paper, “Unmask-ing Manly Men:... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Oil and Gas Extraction; Mining

01 Jun 2015
News

Leadership on a Global Stage

Career Development Programs. Jefferson now lives back in Singapore, where he is busy building his leadership-development company, the Jefferson Group. “The focus will be on organizational transformation,... View Details

Keywords: Robert S. Benchley

19 Dec 2005
Research & Ideas

Public Education Goes to School

organizational coherence in support of the strategy Developing and managing human capital Allocating resources in alignment with the strategy Using performance data for decision making and accountability... View Details

Keywords: by Mallory Stark; Education

20 Jun 2014
News

Innovation is not a side business to running a company—innovation is the business

differentiating among them. The effect of this approach can be profound. IBM, for example, adopted a life-cycle approach to innovation, developing the leadership and organizational capabilities needed at... View Details

August 2008
Case

Du Pont: The Birth of the Modern Multidivisional Corporation

By: Richard S. Tedlow and David Ruben

Du Pont's realization in 1921 that its "U-form" corporate structure was ill-suited to its new diversification strategy led to a pioneering new kind of organization—the "M" or multidivisional form—that has been called the most important innovation of capitalism in the... View Details

Keywords: Change Management; Innovation and Invention; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Structure; Alignment; Corporate Strategy

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January 2011 (Revised November 2015)
Case

The National Geographic Society (A)

By: David A. Garvin and Carin-Isabel Knoop

In January 2010, John Fahey, president, CEO, and chairman of the board of trustees' executive committee of the Washington, D.C.-based National Geographic Society (NGS), must decide how best to organize the 121-year old mission-driven organization for a world of... View Details

Keywords: Business Model; Information Publishing; Leadership Style; Leading Change; Growth and Development Strategy; Managerial Roles; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Internet; Publishing Industry

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BiGS Fellows | Institute for Business in Global Society

our next cohort of Fellows, who will study the impact that models of enterprise ownership have on societal and organizational objectives. You can find the link to apply here . Applications are due by 11:59pm EST on January 19, 2025... View Details

01 Dec 2017
News

Alumni and Faculty Books for December 2017

marketing, organizational behavior, psychology, sociology, and strategy—to explore the many ways that locations matter for firms. In eleven varied papers, the authors draw on newly available data, recently View Details

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Strategic Plan | Information Technology

who make a difference in the world. Underpinning our mission, vision, and priorities is a set of strategic initiatives that will help us ensure a cutting-edge digital and technology landscape. The strategic plan was developed in close... View Details