Publications

2009
Book

Designing Care: Aligning the Nature and Management of Health Care

By: Richard Bohmer

Today's health-care providers face growing criticism - from policy makers and patients alike. As costs continue to spiral upward and concerns about quality of care escalate, the debate has focused on how to finance health care. Yet funding solutions can't... View Details

Keywords: Cost Management; Health Care and Treatment; Service Delivery; Business Processes; Organizational Culture

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24 Mar 2014
Research & Ideas

The Surprising Link Between Language and Corporate Responsibility

We've heard that Eskimos have 100 words for snow—a common way of expressing how language affects the way we see the world. Whether or not that particular example is true, cultural linguists have long theorized that the words a particular... View Details

Keywords: by Michael Blanding

Profile

Chao Zeng

What’s the one thing you’re most excited about learning at HBS? As the Leadership & Values representative for my section, I have many opportunities not just to participate in activities, but to organize and lead classroom discussions... View Details

Keywords: Manufacturing/Energy; Financial Services

01 Sep 2010
News

Becoming a VC Insider

is the carry divided within the partnership?” If the carry is divided equally among senior and junior partners, that speaks to a firm where everyone has a voice on decisions. But an organization where most of the carry goes to senior... View Details

Keywords: Sean Silverthorne; Securities, Commodities, and Other Financial Investments; Finance

11 Aug 2017
Working Paper Summaries

Rethinking Measurement of Pay Disparity and Its Relation to Firm Performance

Keywords: by Ethan Rouen

September 1994 (Revised January 2004)
Case

Forging the New Salomon

By: Lynn S. Paine and Michael Santoro

Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal. Details the impact of the firm's disclosure of bidding improprieties and describes how the new management team, led by Warren Buffett and Deryck Maughan, guided the company through the... View Details

Keywords: Crisis Management; Ethics; Organizational Culture; Law; Business or Company Management

01 Dec 2018
News

Alumni and Faculty Books for December 2018

outright. Roberto offers effective methods and real-world examples of how the most successful organizations create cultures of innovation and experimentation. He examines how to break barriers to spark... View Details

10 Apr 2013
News

Tapped In

ARIAS-KING: Planting pine trees to promote social change. Photo Courtesy of Fredo Arias-King Fredo Arias-King (MBA 1996) President of Texas's T&R Chemicals, is aware that—outside of his industry—people aren't necessarily cognizant of the historical and View Details

Keywords: pine resin; Forestry and Logging; Agriculture; Wood Product Manufacturing; Manufacturing

2021
Book

Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work

By: Colleen Ammerman and Boris Groysberg

Why does the gender gap persist and how can we close it? For years women have made up the majority of college-educated workers in the United States. In 2019, the gap between the percentage of women and the percentage of men in the workforce was the smallest on record.... View Details

Keywords: Women; Career; Gender Gap; Glass Ceiling; Gender; Employment; Personal Development and Career; Equality and Inequality; Organizational Culture; Diversity; Management; Strategy

2009
Chapter

On the Goals of Successful Family Companies

By: John A. Davis and Renato Tagiuri

Providing clear goals for a company and communicating them are among the most powerful means for guiding the behavior of the people in an organization. In this article, we explore the range of objectives or goals of family-owned and -managed companies and identify... View Details

Keywords: Family Business; Interpersonal Communication; Goals and Objectives; Organizational Culture; Family Ownership

24 Jul 2014
Blog Post

Create a Content Marketing Strategy for your Talent Acquisitions Team

marketing strategy that will attract and engage talent that is right for your firm. Segment your target audience.Get to know your target candidates. Who are they and what do they look for in an organization? Is culture a priority for them... View Details

01 Apr 1998
News

Short Takes

should examine the issue of product architecture. Careful attention to modularity and intermodule coupling can dramatically lower the cost of change. Chinese Corporate Culture As China moves from a planned to a market-oriented economy,... View Details

Keywords: Garry Emmons and Caroline Chauncey

01 Oct 1997
News

Benaree Wiley

father taught us we should make a contribution in some way and that responsibility comes along with success." At The Partnership since 1991, Wiley leads an organization that helps minorities gain access to the city's corporate power... View Details

Keywords: Mary Ellen Gardner

September 2016 (Revised May 2018)
Case

Zurich Insurance: Global Job Structure and Data Analysis

By: Boris Groysberg and Katherine Connolly

Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People... View Details

Keywords: Managing Change; Organizational Behavior; Organizational Architecture; Organizational Change and Adaptation; Leadership; Human Capital; Change Management; Organizational Structure; Insurance; Organizational Culture; Globalization; Human Resources; Insurance Industry

10 Feb 2014
HBS Case

Stressing Safety in South Africa’s Platinum Mines

multinational that employs more than 150,000 people and produces 40 percent of the world's platinum. She was the first woman and first non-South African to head the company. Addressing how to change the culture of a large and diverse... View Details

Keywords: by Carmen Nobel; Manufacturing

June 18, 2020
Article

What CEOs Still Haven't Said about Race and Policing

By: Aaron K. Chatterji and Michael W. Toffel

While many CEOs have spoken out to share their thoughts on race and police misconduct in America, they have yet to advocate for policy solutions for police reform, focusing instead on their own corporate and personal values. But lasting change must also involve ... View Details

Keywords: Activism; CEO; Political Issues; Political Leadership; Racial Tensions; Racism; Leadership; Race; Communication; Government and Politics; Law; Organizational Culture; United States

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March 2012
Case

Schuberg Philis

By: Thomas J. DeLong and Daniela Beyersdorfer

The Dutch professional service firm Schuberg Philis has within a few years grown into a well-known player in the Dutch IT outsourcing market and regularly wins high customer- satisfaction marks. The growing workload and 100% promise to customers have increased the... View Details

Keywords: Growth Management; Organizational Culture; Management Style; Alignment; Information Technology Industry; Netherlands

Article

Organizational Culture, Market Orientation, Innovativeness and Firm Performance: An International Research Odyssey

By: Rohit Deshpandé and John U. Farley

Keywords: Markets; Innovation and Invention; Organizational Culture; Performance; Business Ventures; Research

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May 1997
Supplement

Suzanne de Passe at Motown Productions

By: Linda A. Hill and Mara Willard

Suzanne de Passe talks to an MBA class in October 1996 and discusses her perspective on leadership, her experience making "Lonesome Dove," and her company: de Passe Entertainment. Designed for use with Suzanne de Passe at Motown Productions (A) (9-487-042), (A1)... View Details

Keywords: Leadership; Perspective; Organizational Culture; Personal Development and Career; Entertainment and Recreation Industry