New CEO - Publications - Faculty & Research

02 Aug 2004
What Do You Think?

For Greater Transparency, Is Section 404 an Effective Response?

that Section 404 may actually have far less value than its cost. In Stephen Thomas's opinion, "... the new, exaggerated internal controls can make a company ... more risk-averse... And in aggregate it creates new risk to the U.S.... View Details

Keywords: by James Heskett

04 Apr 2019
Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

but I thought what was particularly interesting, and that I feature tin the case, is that Tim Cook, the CEO of Apple, coming out and saying, "This is wrong." He actually said, "Privacy is a human right." I had the... View Details

Keywords: Re: Andi Wang

16 Jul 2014
HBS Case

Marketing Obamacare

are aware of the new opportunities, and then you've got to motivate and enable them to find an insurance solution that makes sense for them." After all, no one wakes up in the morning excited to buy insurance. "It's a grudge... View Details

Keywords: by Michael Blanding; Health

30 Aug 2004
Research & Ideas

Mapping Your Board’s Effectiveness

and monitor the CEO, scrutinize the performance of the company's leadership team, oversee financial reporting and disclosure, and ensure compliance with laws and regulations. The recent failures triggered regulatory and legislative responses, including the... View Details

Keywords: by Robert S. Kaplan

23 Mar 2010
First Look

First Look: March 23

David E. Bell and Mary ShelmanHarvard Business School Case 510-013 CEO Michael Mendes has transformed a grower-owned cooperative into a publicly traded top marketer of snack foods. Diamond's organization, culture, product development... View Details

Keywords: Martha Lagace

08 May 2012
First Look

First Look: May 8

the unconscious thought condition compared to both conscious thought and mere distraction. As there were no differences in sequence memory for the film, it remains unclear what mechanism was responsible for this effect. These results encourage further research into a... View Details

Keywords: Carmen Nobel

06 May 2002
Research & Ideas

Profits for Nonprofits: Earning Your Own Way

session was devoted to the topic "Profits for Nonprofits: Challenges of Earning Your Own Way." (Starbuck's CEO Orin Smith addressed a related theme—can for-profit companies integrate non-profit values—in his keynote speech... View Details

Keywords: by Martha Lagace

10 Feb 2014
HBS Case

Stressing Safety in South Africa’s Platinum Mines

of the world's platinum. Photo: Gautam Mukunda Part B of the case, taught later in the course, tackles a question that confronts CEOs in many industries: How do you change the culture of an organization, let alone an industry? No easy... View Details

Keywords: by Carmen Nobel; Manufacturing

29 Nov 2004
Research & Ideas

Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors

flows across these links—that that's the lifeblood of research and creativity. At the other extreme, we found two CEO managers in Silicon Valley who were vehemently opposed to these ideas and complained about how they hired their... View Details

Keywords: by Sara Grant; Publishing

22 May 2020
In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

service centers, which are primarily owned by physicians. Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration. Amy C. Edmonson: New ways to balance prevention and sick care Those on the front lines of COVID... View Details

Keywords: by Danielle Kost

03 Jul 2012
Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

experts in the health care field, to provide their views on various facets of one of this country's most important and complex problems. Bill George Professor of Management Practice, former chair and CEO of Medtronic, and author of 7... View Details

Keywords: Re: Multiple Faculty; Health

12 Feb 2016
Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

market, such as retail, health care, and construction—that is, jobs insulated from global competition. Those changes have broken the back of America’s middle class in two ways. First, both trends put pressure on wages. They combined to set View Details

Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics

17 Jun 2013
Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

YouTube views. By contrast, Nestlé's self-explanatory "From Maine Water Springs to You: The Journey of Poland Springs Water" has barely cracked 500 views. So why did one water commercial sparkle on YouTube, while the other fizzled? The answer may lie at the heart of... View Details

Keywords: by Carmen Nobel; Advertising

12 Jan 2018
Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

Well, at the time, I was introducing my new course Authentic Leadership Development, and one of the things we talk a lot about are crucibles that people face. Dr. King at this time was facing perhaps the greatest crucible of his life that... View Details

11 Apr 2018
Research & Ideas

Sexual Harassment: What Employers Should Do Now

systemic problem. That’s something we haven’t seen before now.” The recent rash of high-profile complaints in the news is undoubtedly sending shivers down the spines of business executives nationwide, as many come to grips with the... View Details

Keywords: by Dina Gerdeman

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

diverse units, employees, and constituencies. In this chapter, we describe how effective leaders customize their organization's measurement and management system to partner with their employees for strategy implementation. We also discuss how the View Details

Keywords: by Robert S. Kaplan & David P. Norton

15 Oct 2012
Research & Ideas

Why Business IT Innovation is so Difficult

chains, and speeding communications. The result: "People can spend more time thinking up new products and servicing customers, and less time checking boxes." To get there, most firms must be willing to engage in radical change and... View Details

Keywords: by Maggie Starvish

16 Dec 2002
Research & Ideas

Mentoring—Using the Voice of Experience

that, in the year 2000, we have too few CEOs; we need to grow them. And that comment reveals a basic fallacy and misunderstanding. You can't grow CEOs any faster, because people learn through experience. That's not to say that coaching... View Details

Keywords: by Sean Silverthorne

19 Jul 2010
Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

margins. Yet in the new case study "Mercadona," HBS assistant professor Zeynep Ton and research assistant Simon Harrow describe a Spanish supermarket chain that has done all this while achieving steady profits and double-digit... View Details

Keywords: by Julia Hanna; Retail; Food & Beverage

01 Dec 2011
What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

objective observer, non executive board members) serves as an effective moderator of (thinking fast) on the part of executives. The relationship between the Independent Non-Executive Chairman of a Board and the CEO is particularly... View Details