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Show Results For
- All HBS Web
(3,308)
- People (2)
- News (500)
- Research (2,198)
- Events (17)
- Multimedia (22)
- Faculty Publications (1,542)
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- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
elaborated on the importance of these themes for large organizations as well as startups, citing the need for leaders to support what he calls "lean experimentation," centered on the rapid testing of a lot of ideas rather than the slower View Details
Keywords: by James Heskett
- 22 Nov 2011
- First Look
First Look: November 22
seeking to double her budget for social media and other digital marketing initiatives for 2011. A number of digital efforts implemented in the past two years seem to be bearing fruit, and there is a desire to intensify Sephora's social... View Details
Keywords: Sean Silverthorne
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
at Harvard Business School, where she studies performance management systems in health care and value-based health care implementation strategies. Lidia Moura is a clinical neurologist and director of neurology population health at... View Details
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
applications, such as Snapchat filters, but AR is being applied in far more consequential ways in business. Pioneering organizations are already implementing it in product development, manufacturing, logistics, marketing, service, and... View Details
Keywords: Carmen Nobel
- 25 Apr 2017
- First Look
First Look at New Research, April 25
worldwide phenomenon. Sensing, analyzing, and developing appropriate responses to the complex new demands of the expanded, global marketplace is difficult, and the greatest challenge comes in developing the organizational capabilities and managerial competencies to... View Details
Keywords: Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
largely in the hands of those who lead our service organizations. It’s natural that we would look to leaders in the service sector for the same cutting-edge practices that we used to find being implemented in the past in our large... View Details
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
partners, and the channel steward. Q: Who in an organization needs to be responsible for creating and implementing a channel steward strategy? How does the CEO fit in? A: It has to be the responsibility of the senior marketing management... View Details
Keywords: by Sean Silverthorne
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
always, more than half the challenge is creating and implementing the new management processes that make smart technologies work. In short, the so-called "soft stuff" presents challenges that will occupy management researchers and... View Details
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
product, it can affect the entire supply for that brand. China implemented stricter food safety laws in April 2015, but the country may not have enough qualified enforcement staff. And inspectors don’t always enforce regulations as... View Details
- 17 Nov 2015
- First Look
November 17, 2015
contemporary leaders, he selects transparency as his tool. He is, however, unique in adopting a highly nuanced approach to implementing transparency. In the process, he not only leads a fantastic organizational turnaround but also helps... View Details
Keywords: Sean Silverthorne
- 10 Feb 2014
- HBS Case
Stressing Safety in South Africa’s Platinum Mines
implemented pretty quickly by command—acquisitions, divestitures, real estate purchases, layoffs. Long marches take time and the involvement of many people who must produce new elements and coordinate their actions before the change can... View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
June 2012 working paper, Key Drivers of Successful Implementation of an Employee Suggestion-Driven Improvement Program. Tucker is an associate professor in the Technology and Operations Management unit, and the Marvin Bower Fellow at HBS.... View Details
Keywords: by Paul Guttry
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
today's managers are trying to implement third-generation strategies through second-generation organizations with first-generation management. In an earlier study we analyzed the evolution of CEO Jack Welch's thinking at General Electric... View Details
- 28 Jan 2014
- First Look
First Look: January 28
interactive online demonstration enables first-hand exploration of the parameter space (www.mpmlab.org/groups), and available source code (supplementary materials) provides a guide to implementing psychological agent-based models.... View Details
Keywords: Sean Silverthorne
- 19 May 2015
- First Look
First Look: May 19
The case forces students to grapple with the challenges and barriers involved in disrupting an established industry, examine alternative go-to-market strategies and the timing of implementing them, and consider different business models... View Details
Keywords: Sean Silverthorne
- 17 May 2011
- First Look
First Look: May 17
Talismark, which helped its customers manage their waste, was considering re-engineering its business fundamentals to dramatically increase profitability by changing its sales and information processes. Implementing the changes would be... View Details
Keywords: Sean Silverthorne
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
influence them. More specifically, this approach steers attention away from the political processes whereby administrative policies are formed and implemented . . . . These difficulties are compounded by the typical simplifying device of... View Details
- 12 Nov 2013
- First Look
First Look: November 12
development of Kvadrat's retail sales operations, the implementation of new Human Resources practices, and the execution of a new organizational design. Was such an extensive growth, turnaround, and internal development agenda feasible?... View Details
Keywords: Sean Silverthorne
- 26 Feb 2013
- First Look
First Look: Feb. 26
Abstract Many scholars and practitioners have recently argued that corporate awards are a "free" way to motivate employees. We use field data from an attendance award program implemented at one of five industrial laundry plants... View Details
Keywords: Sean Silverthorne
- 18 Jun 2007
- Op-Ed
Leveling the Executive Options Playing Field
this setting. There are a number of nontrivial complications associated with such a change. Implementing such a change will require thinking through if the timing of taxable events for individuals and corporations can be separated and if... View Details
Keywords: by Mihir Desai