Financial Performance - Publications - Faculty & Research

01 Dec 2003
News

An Authentic Leader

that focuses on the short term? I think to some extent business schools focus too much on developing people for the financial community and consulting, both of which are very numbers-oriented. There’s nothing wrong with being analytical.... View Details

Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services

09 Feb 2017
News

Turning Disorder into Opportunity

headphones provided, and different chairs procured,” Fieldhouse said. Training sessions were developed to assist the autistic employees with life skills, such as travel planning, financial awareness and nutrition, as well as professional... View Details

Keywords: Jennifer Myers

08 Mar 2016
Research & Ideas

Solving an Economic Mystery Surrounding Argentina and Chile

experience has been a mixed blessing. In Argentina, liberalization and opening to the world in the 1990s first produced growth, and then instability as the Asian financial crisis impacted the country. At the turn of the century a... View Details

Keywords: by Sean Silverthorne

22 Feb 2022
News

March 2022 Alumni and Faculty Books

has not become any easier or more elegant. In this book, you will discover how to help raise the financial resources that your organization needs to perform its good deeds. Learn why an effective,... View Details

03 Jan 2007
First Look

First Look: January 3, 2007

available for download Banking Deregulation, Financial Constraints, and Entrepreneurship Authors:William R. Kerr and Ramana Nanda Abstract We study how U.S. branch banking deregulations affected the entry of new firms in the non-financial... View Details

Keywords: Sean Silverthorne

01 Dec 2020
News

New Releases: Alumni and Faculty Books

Bertini (DBA 2006) and Oded Koenigsberg The MIT Press Would you rather pay for health care or for better health? For school or education? For groceries or nutrition? A car or transportation? A theater performance or entertainment? In The... View Details

Keywords: Margie Kelley

21 Jan 2013
Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

"Work done in the spirit of service is the highest form of worship." —Abdu'l-Bahá The field of economics is rife with the concept of "capital." There's financial capital—cold hard cash or cashable assets. There's fixed capital—the... View Details

Keywords: by Carmen Nobel

03 Jul 2018
First Look

New Research and Ideas, July 3, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54596 Relative Performance Benchmarks: Do Boards Follow the Informativeness Principle? By: Ma, Paul, Jee Eun Shin, and Charles C.Y. Wang Abstract— We examine whether and to what extent... View Details

Keywords: Dina Gerdeman

10 Apr 2006
Research & Ideas

American Auto’s Troubled Road

competing on the basis of discounts, U.S. carmakers need to get to the point where people want to buy their cars. —Stefan Thomke Although the Big 3 (or maybe the Big 2, after Chrysler's merger with Daimler) continue to dominate the U.S. market, they are beset by... View Details

Keywords: by Garry Emmons; Manufacturing; Transportation; Auto

February 2024
Case

Chime Solutions

By: Shai Bernstein, William R. Kerr, Christopher Stanton, Raymond Kluender and Mel Martin

Just two years after launching its 10k by 2020 initiative to hire 10,000 employees by 2020, the COVID-19 pandemic forced Chief Executive Officer Mark Wilson to send nearly all of his staff at Chime Solutions (Chime) to work from home. Chime was a customer contact firm... View Details

Keywords: Working Capital; Service Operations; Recruitment; Performance; Change Management; Retention; Financial Institutions; Employee Relationship Management; Talent and Talent Management; Growth Management; Mission and Purpose; Communications Industry; Service Industry; United States

Citation

Educators

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02 Jan 2020
Op-Ed

Medicare for All or Public Option: Can Either Heal Health Care?

accountants should audit the public option’s financial statements to certify that its administrators stated expenses accurately, just as they do for private insurers. Unlike Medicare, this version of the public option would break even,... View Details

Keywords: by Regina E. Herzlinger and James Wallace; Health; Public Administration

01 Mar 2006
News

Drive-In Nation

(or maybe the Big 2, after Chrysler’s merger with Daimler) continue to dominate the U.S. market, they are beset by falling sales, staggering financial obligations, and the relentless pressure of globalization and foreign competition. GM,... View Details

Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade

06 Apr 2010
First Look

First Look: April 6

Financial Economics (forthcoming) Abstract It is well known that the divergence between control rights and cash-flow rights is associated with firm value. In this paper, we identify an important channel through which the divergence... View Details

Keywords: Martha Lagace

01 Jun 1998
News

Diversity and Community

long-standing commitment to workforce diversity. As far back as 1914, IBM founder Thomas Watson made "respect for the individual" one of the three basic tenets of the company (the other two called for excellence in performance and... View Details

Keywords: Garry Emmons

08 Apr 2014
First Look

First Look: April 8

August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial... View Details

Keywords: Sean Silverthorne

01 Dec 2003
What Do You Think?

Is This the Twilight Era for the Managed Mutual Fund?

coverage of mutual fund management misdeeds. And part may be in the general ignorance about how funds are managed and investors charged for the services. Whatever the cause, according to William Donoghue, "The financial McCarthyism... View Details

Keywords: by James Heskett

21 Jan 2016
Blog Post

HBS and the Arts

opportunity to combine my interests in art and finance by working for an asset management firm where I helped to establish a group focused on financial services for the art community. We worked with museums, artist foundations, artists,... View Details

Keywords: Nonprofit / Government; Entertainment / Media / Sports

10 Mar 2021
News

New Releases: Alumni and Faculty Books, Podcasts

knew his response would set the tone for businesses everywhere that looked to GE—one of America’s biggest and most-heralded corporations—for direction. Over the next sixteen years, Immelt would lead GE through many more dire moments, from the Global View Details

Keywords: Margie Kelley; Publishing Industries (except Internet); Information

18 Mar 2008
First Look

First Look: March 18, 2008

Working PapersWhere Does It Go? Spending by the Financially Constrained Authors:Shawn A. Cole, John Thompson, and Peter Tufano Abstract In this paper, we analyze the spending decisions of over 1.5 million Americans who vary in their... View Details