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Publications

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  • All HBS Web  (2,069)
    • News  (375)
    • Research  (1,427)
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    • Multimedia  (6)
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Show Results For

  • All HBS Web  (2,069)
    • News  (375)
    • Research  (1,427)
    • Events  (1)
    • Multimedia  (6)
  • Faculty Publications  (624)
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  • Web

2018 Symposium - Race, Gender & Equity

Management and Organizations from the Kellogg School of Management at Northwestern University. Lumumba Seegars Lumumba Seegars is a doctoral student in Organizational Behavior, a joint program with Harvard Business School and the Department of Psychology. He studies... View Details
  • Web

Year in Review | Annual Report 2024

mission, highest standards, and values of the School. Alumni Achievement Awards Press Release Peter O. Crisp, MBA 1960 Co-Founder & Former Managing Partner, Venrock Associates John B. Hess, MBA 1977 CEO, Hess Corporation Desiree Rogers,... View Details
  • 01 Sep 2015
  • News

Alumni and Faculty Books for September 2015

results—the “service trifecta”; (6) use technology to elevate the most important and eliminate the worst service jobs; (7) take steps to develop a core of customers who are “owners”; and (8) build agile service organizations that learn,... View Details
  • 01 Jun 2025
  • News

Alumni and Faculty Books

Innovation, Bolton draws on her 25 years of advising leaders to provide a practical, holistic innovation framework. Her ABCs of Innovation show leaders how to reshape their roles, teams, and organizations to create new value and catalyze... View Details
  • 12 Jul 2004
  • Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

contributes to cost shifting, drives up administrative costs, and makes price and value comparisons virtually impossible. Under positive-sum competition, providers would have to issue a single bill for each service bundle, or for each... View Details
Keywords: by Michael E. Porter; Health
  • 13 Mar 2019
  • News

The First Five Years: Sierra Smith and Taylor Wiegele (both MBA 2017)

(but growing!) company, which means that every day is a new adventure. On the ‘typical’ side, there are the must-dos: order fulfillment, customer service, and paying the bills. Beyond that, on any given day we could be negotiating with a... View Details
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

School Case 606-118 A successful young design firm faces a difficult decision: whether to compromise its creative values to win a big job. The client brief is very conservative. The company is pretty sure it can win the design... View Details
Keywords: Sean Silverthorne
  • 19 Sep 2017
  • First Look

First Look at New Research and Ideas, September 19

implications of these effects for inventory management. To do that, we analyze data from a leading U.S. retailer who introduced a “ship-to-store” (STS) functionality that allows customers to ship products to their local store free of... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2019
  • News

Give It to Me Straight

the AdSense business was on fire, and when I said how many new customers we added over the last couple of months, Eric Schmidt almost fell out of his chair, and he said, "What did you say? This is incredible. Do you need more marketing... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

with a decrease in debt-equity conflicts of interest. The changes are isolated to firms relatively closer to default. The ruling was also followed by an increase in average leverage and a reduction in covenant use. Finally, we estimate the welfare implications of this... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 01 Apr 2001
  • News

New Ventures New Gains

and conducted customer research. “We learned that we needed to provide more than just services,” explains Rhyne, who added prestige cosmetics sales to the mix and wrote a solid business plan that was the only non–Internet-related finalist... View Details
Keywords: Julia Hanna and Susan Young; Martin Dubilier (MBA 1952); Business Schools & Computer & Management Training; Educational Services
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

Harvard Business School Supplement 107-049 Supplements the (A) case. Purchase this supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107049 Monsanto: Realizing Biotech Value in Brazil Harvard Business School Case... View Details
Keywords: Martha Lagace
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

converting an $11 million investment in Peruvian bonds worth $21 million into a $58 million cash payout from the country, representing the full face value of the bonds plus past-due interest. Highlights the problems associated with debt... View Details
Keywords: Sean Silverthorne
  • 21 Jun 2011
  • First Look

First Look: June 21

new customers, and customers that traded on cash in advance terms prior to the crisis disproportionately reduced their purchases. These results can be rationalized by the model whenever 1) misbehavior on the part of the exporter is of... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2018
  • News

Hard Choices

much in the employer’s interest to also be there for them. I ask you, does it maximize profit to treat customers well by selling them products that represent good value for the money, or is it best to charge... View Details
Keywords: Seth Klarman (MBA 1982)
  • 01 Sep 2008
  • News

Balanced Equation

relationship. Combining our strengths will be profitable, both politically and economically. What’s the toughest thing you’ve had to do in your job? When I first joined M&M Ltd., I had to dismiss some very senior executives who had clearly been violating the ethical... View Details
Keywords: James Aisner;Deborah Blagg;Julia Hanna;Susan Young; Management, Scientific, and Technical Consulting Services; Professional Services
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

caused by information overload, and an increase in employees' ability to respond readily to customer needs. Inclusion: At its best, interpersonal conversation is an equal-opportunity proposition. It invites all participants to put their... View Details
Keywords: Re: Boris Groysberg
  • 24 Mar 2021
  • News

Clubs Reaffirm Equity in Community Partners Work; Alumni Angels Invest in Member Education

groundbreaking accelerator promoting financial inclusion and access to capital for early-stage, technology-enabled companies led by women and multicultural entrepreneurs. Young companies accepted to the program receive mentorship, access to networks, and View Details
Keywords: Margie Kelley
  • 12 Jul 2016
  • First Look

July 12, 2016

fundamentally change the trajectory of a broken system. The bundled payment model, in contrast, triggers competition between providers to create value where it matters—at the individual patient level—and puts health care on the right... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2011
  • News

The Best-Laid Plans

businesses create and post online video content. About a year later, the company shifted its focus to creating customized videos that target customers at different points in the sales cycle. Things were... View Details
Keywords: Julia Hanna; contests; Health, Social Assistance; Architectural, Engineering, and Related Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
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