Culture Change - Publications - Faculty & Research

08 Jun 2009
Research & Ideas

The Return of the Salesman

Traveling Salesman in American Culture (1995) and my book, Birth of a Salesman (2004). In the past few years, scholars have done a lot of work on 20th-century salespeople in Europe, comparing these experiences with those in the United... View Details

Keywords: by Sean Silverthorne; Retail

22 Jan 2013
First Look

First Look: Jan. 22

culture and religion-and among our participants-our results suggest a common psychological mechanism underlying their effectiveness: regained feelings of control. Paper: http://www.people.hbs.edu/mnorton/norton%20gino.pdf Rituals Enhance... View Details

Keywords: Sean Silverthorne

01 Sep 2011
News

The City Solution

global CO2 emissions. They also remain the hubs and engines for the world’s economic, political, cultural, and social development. Fortunately, because of their legislative power to regulate buildings, density, energy use, and transportation, cities and their mayors... View Details

Keywords: Garry Emmons; Administration of Environmental Quality Programs; Government; Electric Power Generation, Transmission, Distribution; Utilities

14 Nov 2006
First Look

First Look: November 14, 2006

Partners, a boutique consulting firm focused on organizational change and strategy. Covers how Keller initially struggles with his assignment and ends with a question of whether or not he should attend a meeting that he was not invited... View Details

Keywords: Sean Silverthorne

12 Sep 2017
First Look

First Look at New Research and Ideas, September 12, 2017

for work, entertainment, and shopping. As hubs proliferate and expand their reach, the danger is that they will exacerbate economic inequality and threaten social stability. It is thus incumbent on all stakeholders—traditional companies, start-ups, institutions, and... View Details

Keywords: Carmen Nobel

09 Jul 2024
Research & Ideas

Chance Encounters: What's at Stake in Return-to-Office Decisions

where people spend both their social and their professional lives by themselves, at home on their computers or mobile devices. We’re losing aspects of our culture as a consequence of not being together. To use the analogy of a DJ concert:... View Details

Keywords: by Jen McFarland Flint, HBS Alumni Bulletin

11 Jul 2017
News

The Right Thing to Do

direct boss get fired for trying to inform the senior management. In 2011, Hunt was told to change the quality control reports so they looked better than they were. That’s when she took a stand. Episode two, “Ask Why,” focuses on Enron,... View Details

Keywords: Constantine von Hoffman; Securities, Commodities, and Other Financial Investments; Finance; Mining (except Oil and Gas); Mining

01 Dec 2002
News

GE's Jeff Immelt

violations. “Are we better off having China be part of the world or isolating them?” Immelt responded. “In order to drive change, you have to be inside, not outside, the house. You have to become part of the culture and demonstrate... View Details

01 Mar 2018
News

Money (Actually) Can Buy Happiness

Humans, it seems, are wired for immediate gratification, while “a lot of the things that make us happiest require time and effort,” Norton says. Understanding this disconnect and interventions that could change it can make people—and... View Details

Keywords: April White

September 1997 (Revised May 1998)
Case

Mitsubishi Motor Manufacturing of America: The Quest for a Model Workplace

By: Lynn S. Paine and Dale Coxe

This case details the sexual harassment case brought against Mitsubishi Motor Manufacturing of America by nearly 300 female employees in April 1996. The recommendations developed for the company by former U.S. Labor Secretary Lynn Marten are presented. In response to... View Details

Keywords: Ethics; Moral Sensibility; Groups and Teams; Organizational Culture; Organizational Change and Adaptation; Behavior; Attitudes; Problems and Challenges; Working Conditions; Crime and Corruption; Auto Industry; United States

Citation

Educators

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01 Oct 1999
News

The View from the Pit

changing system. Barrett's commitment to social service has inspired her to see philanthropy as a lifelong habit - one that she would like to pass on to her students. Describing her own life as an extremely diversified portfolio, Barrett... View Details

Keywords: Judith A. Ross

March 2022
Case

The Future of Start-Up Chile

By: Prithwiraj Choudhury, Ruth Costas and Pedro Levindo

In 2021, public accelerator program Start-Up Chile, which ten years earlier had created a global buzz, might be losing its competitive edge to similar programs or one-year visas for digital nomads offered by other countries. The case follows SUP’s CEO, Angeles Romo, as... View Details

Citation

Educators

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01 Dec 1999
News

Covering the Issues

standards and social responsibility, technology, globalization, the School's Soldiers Field campus, and the essential contributions that women are making in the business world. While a lot has changed at HBS in 75 years, it is remarkable... View Details

Keywords: Susan Young, Deborah Blagg, and Garry Emmons

22 May 2007
First Look

First Look: May 22, 2007

strengthened. These changes may reflect the growing role for the euro as a reserve currency in the international financial system. The risk-minimizing currency strategy for a global bond investor is close to a full currency hedge, with a... View Details

Keywords: Martha Lagace

14 May 2019
Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

report violations when they observe them, so they are actually violating their ethics code by not reporting violations,” Soltes says. Companies have good reason to try and change that. For starters, firms that have an effective compliance... View Details

Keywords: by Michael Blanding

29 Apr 2013
Research & Ideas

Are First-Time Buyers Left Out of Real Estate’s Rebound?

evidence says that if one did this slowly, maybe lowered the cap, and changed it in a way that would be more supportive of first-time home buyers and those below a certain income, people would adjust. The mortgage interest deduction is a... View Details

Keywords: Construction; Real Estate

03 Nov 2011
What Do You Think?

The Ultimate Question in Management

Read More: Stephen M. R. Covey with Rebecca R. Merrill, The Speed of Trust: The One Thing That Changes Everything (New York: Free Press, 2006). Fred Reichheld and Rob Markey, The Ultimate Question 2.0 (Revised and Expanded Edition): How... View Details

Keywords: by James Heskett

19 Feb 2008
Research & Ideas

Radical Design, Radical Results

conducting research in order to understand what sort of product language might be most successful. (This research is less of the focus-group variety and more of a broad-based assessment of cultural trends and scenario building.)... View Details

Keywords: by Julia Hanna; Consumer Products

02 May 2000
Research & Ideas

Leading Professional Service Firms

problem—and everyone wants to talk about it and share experiences and solutions. Bringing together a diverse group of professionals creates a powerful learning environment precisely because we can draw on a wide range of professional, geographical, and View Details

Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting

Web

The Harvard-Radcliffe Program in Business Administration - Business Education For Women At Harvard University | Harvard Business School

Introduction Training Certificate Management Program Harvard-Radcliffe HBS MBA Program Methods of Instruction Theory to Practice The Harvard-Radcliffe Program in Business Administration: 1956 - 1962 078, 057a A Growing Partnership Acknowledging an awareness of the... View Details

Publications