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- All HBS Web
(2,622)
- People (1)
- News (519)
- Research (1,901)
- Events (21)
- Multimedia (32)
- Faculty Publications (924)
- 01 Apr 1996
- News
Stasis and Turmoil: HBS Research for the Real World
ongoing scrutiny on the part of government regulators, who themselves experience a wide range of pressures from consumer and other advocacy groups." Emmons argues that ultimately the notion that government is becoming less relevant to... View Details
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
we’ll give you [something] Q: They’re manipulating you. A: Manipulating to some extent. You could argue what the definition of manipulation is. If it’s changing your mind, they’re not changing your mind because you already said that you... View Details
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
sees a problem with the larger system within which boards and executives function. Writing in the Washington Post, he and Andy Zelleke, a lecturer in public policy at Harvard's Kennedy School, argue for serious corporate soul-searching:... View Details
Keywords: by Roger Thompson
- 01 Jun 1999
- News
Short Takes
Reinhardt writes that for a company to be sustainable, it must have a strategy or development path that maintains an undiminished level of net assets. He argues that if the prices in the firm's accounting systems are the correct ones, the... View Details
Keywords: Judith A. Ross
- 29 Jan 2008
- First Look
First Look: January 29, 2008
potential: (1) project complexity, (2) cross-functionality, (3) temporary membership, (4) fluid team boundaries and (5) embeddedness in organizational structures. We argue that effective management of these five attributes allows not only... View Details
Keywords: Martha Lagace
- 03 Jun 2002
- What Do You Think?
Are We Entering an Era of European Management Leadership?
temporary." Dr. B. V. Krishnamurthy picks up this theme by commenting "to argue that Europe might be snatching the lead in management is a little far-fetched. When one looks at the very successful organizations anywhere in the... View Details
Keywords: by James Heskett
- Web
Middle East & North Africa - Global Activities 2021
American who came to HBS with a background in education policy. The case introduced her to a business environment very different from the one she knew. In the class discussion, Tercek argued that Abi Chaker should not make any... View Details
- 04 Jul 2005
- Research & Ideas
Should You Outsource Your Marketing?
may lack the left-brain analytics needed to better understand their customers in today's information-rich environment. Besides, argue McGovern and Quelch, outsourcing marketing can lead to better quality and lower costs. McGovern offers a... View Details
Keywords: by Poping Lin
- 01 Jun 2000
- News
VC Luminary John Doerr: Education Reform Critical to Success of New Economy
many Americans will be unable to participate in an information-based economy. "Forty percent of eight-year-olds can't read," he observed. "If you can't read, you can't run a Web browser. You just fall further and further behind." Asserting that the American educational... View Details
- 02 Aug 2021
- What Do You Think?
Can Companies with Remote Management Succeed?
customer centricity, reminded us that, “What’s interesting is many of the most customer centric firms in the world don’t have a CXO (Amazon, Starbucks, Virgin, Southwest Airlines). I would argue that’s because it is already baked into... View Details
Keywords: by James Heskett
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
minimum wage remains intense. Advocates for higher wages for the country’s lowest-paid workers argue that businesses should provide a livable wage for their employees. Activists have pushed to increase the minimum pay to as much as $15 an... View Details
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Companies Must Forget—and Borrow
GoPro, how do you make creativity work for you?" he asked. "How do you solve real business problems? That's one opportunity for agencies." Anand asked another question: Would HBS play a central role in education 10 years from now? Most people in the room believed it... View Details
- 02 Oct 2008
- What Do You Think?
Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?
realm of ideology. Some respondents doubted the Government's ability to achieve the Buffett result, if not the "Buffett Effect" of the column's title. Several argued that the Government, by necessity, has different goals and constraints.... View Details
Keywords: by Jim Heskett
- 11 Feb 2008
- Research & Ideas
Does Democracy Need a Marketing Manager?
not less. In their new book, Greater Good: How Good Marketing Makes for Better Democracy, the authors argue that the core benefits of marketing align closely with the requirements of democracy: exchange, consumption, choice, information,... View Details
Keywords: by Sean Silverthorne
- 29 May 2006
- What Do You Think?
How Important Is the “Service Sector Effect” on Productivity?
to work long hours at a time when people in some other countries increasingly stand by watching them do it. James Surowiecki, in a piece last year in The New Yorker, argued that the more that Americans work, the more they spend. And the... View Details
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
involvement and participation from the inside. Even though the process may be slow and, yes, profitable, they argue that abdication negates an organization's power to foster change. Further, if all U.S. information utilities operating in... View Details
- 23 Jul 2001
- Research & Ideas
How One Center of Innovation Lost its Spark
adaptation and argue that organizations suffer inertia when they fail to change as quickly as the environment. Although the tire firms delayed closing redundant capacity, they responded fairly quickly to the introduction of radial tires... View Details
- 26 Jul 2022
- Blog Post
Driving Change in Education-to-Employment
small role in building a new system of supportive pathways to good jobs. I chose Year Up because I wanted to learn from an organization with a demonstrated history of success that is now developing and deploying further innovations to its core model. Given its brand... View Details
- 01 Jun 2022
- News
Ink: Start Small, Rise Above
days. Then I just wait. It’s funny that we think 30 days is considered on time. Years ago, you might’ve argued that it could take 30 days to move the money around. But today I can pick up my phone and give you money in less than a second.... View Details
Keywords: Jen McFarland Flint
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
allergies. As humans began cooking, bathing, and using antibiotics, the bacteria in our bodies changed dramatically and became far less diverse. Though these changes are unsettling, the authors argue that we are also in an epoch of... View Details