Publications

Educators

21 Sep 2015
News

HBS Convening Brings Together Leaders & Experts to Focus on Driving Both Growth and Shared Prosperity

02 Jun 2009
News

Don't prop up failing schools

October 10, 2022
Article

Ensuring Your Products Aren’t Used for Discrimination

By: Michael Luca, Elizaveta Pronkina and Michaelangelo Rossi

Discrimination is both a societal and a business issue. And, the extent to which discrimination is allowed to affect a company is a decision that is made by business leaders. Fortunately, there is a growing toolkit for leaders who want to create a more inclusive... View Details

Keywords: Social Issues; Leading Change; Prejudice and Bias

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December 2016
Article

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

By: Michael Luca and Georgios Zervas

Consumer reviews are now part of everyday decision making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details

Keywords: Ethics; Marketing Reference Programs

2015
Working Paper

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

By: Michael Luca and Georgios Zervas

Consumer reviews are now part of everyday decision-making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details

Keywords: Information; Competition; Internet and the Web; Ethics; Reputation; Social and Collaborative Networks; Retail Industry; Food and Beverage Industry

SSRN

Read Now

29 Mar 2016
First Look

March 29, 2016

By: Buell, Ryan W., Ethan Porter, and Michael I. Norton Abstract—As Americans' trust in government nears historic lows, frustration with government performance approaches record highs. We propose that Americans’ views of government can be... View Details

Keywords: Sean Silverthorne

01 Jun 2001
News

Alejandro Ramirez: A Very Good Time for Mexico

social policy of the new administration. He was then asked to join the new government. He elected instead to return to HBS, a decision he does not regret. “I’ve been fortunate enough to do research with Professor Michael Porter,” Ramirez... View Details

Keywords: Julia Hanna; World Bank; United Nations; Administration of Economic Programs; Government

August 1990 (Revised January 1992)
Case

Eli Lilly and Co. (B): Europe

By: Michael Y. Yoshino

Examines the challenges facing the company in light of the changing economic, regulatory, and competitive environment in the European pharmaceutical industry. Examines the steps taken by the company adapting to this changing situation as part of a total globalization... View Details

Keywords: Change Management; Economics; Global Strategy; Business or Company Management; Growth and Development Strategy; Adaptation; Competition; Pharmaceutical Industry; Europe

Educators

November–December 2024
Article

Why Employees Quit

By: Ethan Bernstein, Michael B. Horn and Bob Moesta

The so-called war for talent is still raging. But in that fight, employers continue to rely on the same hiring and retention strategies they’ve been using for decades. Why? Because they’ve been so focused on challenges such as poaching by industry rivals, competing in... View Details

Keywords: Retention; Recruitment; Talent and Talent Management; Employee Relationship Management; Motivation and Incentives

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January 2025
Article

Communication Within Firms: Evidence from CEO Turnovers

By: Stephen Michael Impink, Andrea Prat and Raffaella Sadun

This paper uses novel, firm-level communication measures derived from communications metadata several months before and after a CEO transition for 102 firms to study whether and how this organizational event is reflected in employees’ communication flows. We find that... View Details

Keywords: Information; Communication; Management Succession; Organizational Change and Adaptation; Alignment

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17 Dec 2015
News

New Research: Big Data Offers New Possibilities for City Planners

30 Sep 2014
News

Finding out how much the boss earns

03 Jun 2016
News

Airbnb bans N.C. host for life after racial slur is used against guest

07 Feb 2017
First Look

First Look at New Research: February 7

from the Census Bureau's Longitudinal Business Database, we analyze the locations of new establishments of biopharmaceutical firms in the U.S. in 1993–2005. We consider all activities in the value chain and allow location choices to vary View Details

Keywords: Sean Silverthorne

15 Oct 2008
First Look

First Look: October 15, 2008

cross-sectional and pooled data collected by the U.S. Census Bureau for quinquenial censuses conducted between 1982 and 2002 support the key predictions of the model. We find that advertising agency establishments are more likely to... View Details

Keywords: Martha Lagace

July 2019
Article

'Forward Flow': A New Measure to Quantify Free Thought and Predict Creativity

By: Kurt Gray, Stephen Anderson, Eric Evan Chen, John Michael Kelly, Michael S. Christian, John Patrick, Laura Huang, Yoed N. Kenett and Kevin Lewis

When the human mind is free to roam, its subjective experience is characterized by a continuously evolving stream of thought. Although there is a technique that captures people’s streams of free thought—free association—its utility for scientific research is undermined... View Details

Keywords: Cognition and Thinking; Creativity; Forecasting and Prediction