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  • All HBS Web  (4,103)
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  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

wanted to do and what I thought was important, and trying to find people who would think that was something worth paying money for." Somebody who creates at that level,... View Details
Keywords: by Martha Lagace; Music
  • 18 Feb 2015
  • First Look

First Look: February 18

address this threat: trust, licensing, and paying agents to stay loyal. We show how the principal can influence the value of these options by modularizing the system and by hiring clans of agents, thus... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

to customize therapy for individuals. However, adoption of this approach has progressed slowly and unevenly because the trial-and-error treatment model still governs how the health care system develops, regulates, View Details
Keywords: Martha Lagace
  • 13 Jun 2012
  • HBS Case

HBS Cases: A Startup Takes On the Credit Ratings Giants

to by assigning overly optimistic ratings to highly complex and opaque mortgage- and asset-backed securities. The high ratings signaled to investors that the financial... View Details
Keywords: by Maggie Starvish; Banking; Financial Services
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

China‘s income inequality has risen rapidly over that same time frame, Vietnam‘s has only grown moderately. Structural and socio-cultural determinants fail to account for these divergent pathways. Existing political variables are also... View Details
Keywords: Martha Lagace
  • 20 Jul 2010
  • First Look

First Look: July 20

long-term contracts based on negotiated "benchmark prices" to contracts based on spot prices, usually forcing mining companies to pay for shipping. Second, for... View Details
Keywords: Martha Lagace
  • 15 Jul 2002
  • Research & Ideas

Going Green Makes Good Business Sense

Reinhardt called this a cautionary tale about the risks of differentiating your product in the marketplace. For differentiation to make business sense, he said, you need a willingness View Details
Keywords: by Martha Lagace
  • 26 Feb 2001
  • Research & Ideas

Evolving for Success [Part One]

next logical stage of development in terms of how we manage, how we lead. It also means evolving ourselves so that we are better suited for a world of networked communications. Q: What inspired you to begin exploring this kind of... View Details
Keywords: by Staff
  • 04 Apr 2007
  • Research & Ideas

The Business of Global Poverty

microfinance is helping to reduce Bangladesh's poverty levels by 2 percent a year. Paying The Way With Microfinance Michael Chu, a private-equity specialist at KKR before joining ACCION International, was... View Details
Keywords: by Garry Emmons
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

example, both companies know that their investors are very concerned about the large amount of cash generated in oil and gas, but each has committed to explaining its use in a different way. While BP is very willing View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 19 Jul 2006
  • Research & Ideas

Political Turmoil and Mexico’s Economy

revenues to fight rebellions and pay off its enemies," Maurer says. "When the World Bank tries to enforce the original agreement—that the money be spent on socially... View Details
Keywords: by Julia Hanna
  • 19 Jul 2010
  • Research & Ideas

How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem

minimized." Mercadona always takes store operations into account when making supply-chain decisions, Ton continues, and pays particular attention to the design and management of store processes. It also... View Details
Keywords: by Julia Hanna; Retail; Food & Beverage
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

mutually agreed-upon transfers with compensation and are located within the task network. Placing a transaction in a particular location in turn requires work to define, count (or measure), and pay for the... View Details
Keywords: Martha Lagace
  • 10 Feb 2003
  • Research & Ideas

Women at Work

former Bain associate Persistency Pays Kelly Cook had wanted to work at Continental Airlines for as long as she could remember. As a young, recently divorced mother of one, she began temping in the Houston... View Details
Keywords: by Wendy Guild
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server... View Details
Keywords: by Jim Aisner; Retail
  • 21 Nov 2005
  • Research & Ideas

Making Credibility Your Strongest Asset

Kraft's offer, as the Foxboro stadium was poorly designed and in terrible condition, and depended on the Patriots for most of its income. Kraft and his partner were astute enough, however, to spot obscure provisions in the lease that not... View Details
Keywords: by Michael Wheeler
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

structured finance instruments can be characterized as economic catastrophe bonds but offer far less compensation than alternatives with comparable payoff profiles. We argue that this difference arises from the willingness of rating... View Details
Keywords: Martha Lagace
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

within the task network and serve to separate one set of tasks from another. Placing a transaction in a particular location in turn requires work to define, count (or measure), and View Details
Keywords: Martha Lagace
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

workers by posting vacancies. Firms act monopsonistically and set wages to retain their existing workers as well as to attract new ones. The model differs from Burdett and Mortensen (1998) in that its... View Details
Keywords: Martha Lagace
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

Reviewing a spectacular business failure, we often wonder why the CEO didn't see trouble coming. It was so obvious. Why didn't Digital Equipment Corp. CEO Kenneth Olsen see the PC as a threat to minicomputers? Did Coca-Cola's Roberto... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
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