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- All HBS Web
(2,970)
- People (2)
- News (394)
- Research (2,059)
- Events (3)
- Multimedia (6)
- Faculty Publications (1,209)
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- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
internally. Program developers felt they were at the mercy of broadcast commissioners and that they were being treated unfairly, having to endure a long bureaucratic process that ended in their show proposals being rejected more than half... View Details
Keywords: by Rosabeth Moss Kanter
- 2008
- Book
Business Market Management: Understanding, Creating, and Delivering Value
By: James C. Anderson, James A. Narus and Das Narayandas
For business-to-business marketing courses. The authors build the book around a framework of understanding, creating, and delivering value. View Details
Keywords: Customer Relationship Management; Customer Value and Value Chain; Cross-Cultural and Cross-Border Issues; Marketing; Marketing Strategy; Business Processes; Value
Anderson, James C., James A. Narus, and Das Narayandas. Business Market Management: Understanding, Creating, and Delivering Value. 3rd ed. Pearson Prentice Hall, 2008.
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
of development process for a project. But my past work (studying projects in high-tech industries) had convinced me that we were missing an important level of analysis. It seemed that decisions made in a project sometimes worked against... View Details
Keywords: by Sean Silverthorne
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
arbitrariness of the set. Drawing on Gestalt psychology, we develop a conceptual account that predicts what will—and will not—act as a pseudo-set and defines the psychological process through which these pseudo-sets affect behavior,... View Details
Keywords: Carmen Nobel
- 22 Nov 2016
- First Look
November 22, 2016
Brain Sciences Vicarious Contagion Decreases Differentiation—and Comes with Costs By: Sezer, Ovul, and Michael I. Norton Abstract—Baumeister et al. propose that individual differentiation is a crucial determinant of group success. We apply their model to View Details
Keywords: Sean Silverthorne
- 16 Sep 2015
- Research & Ideas
Can Applied Economics Save Homeless Puppies?
Wagaroo, rather than to the previous owner. In return, Wagaroo uses the fee to help other dogs find homes and to support organizational operating costs. NEXT STEPS The Wagaroo team has expansion plans. For people who simply desire a high-touch View Details
- October 2010
- Teaching Note
Whole Foods: Balancing Social Mission and Growth (TN)
By: Christopher Marquis and Bobbi Thomason
Teaching Note for 410023. View Details
- September 2023 (Revised September 2024)
- Technical Note
Measuring and Managing Social Impact
By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details
Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States
Trelstad, Brian, Gerald Chertavian, and Susan Pinckney. "Measuring and Managing Social Impact." Harvard Business School Technical Note 324-017, September 2023. (Revised September 2024.)
- 09 Nov 2006
- Research & Ideas
Andy Grove: A Biographer’s Tale
edge. So these are all parts of Intel culture. Disagree and then commit. In other words, we'll listen to you. Let chaos reign and then reign in chaos. In other words, get as many ideas as you can—but once you do, come to a decision and create what Andy the engineer... View Details
- 16 Jul 2024
- Research & Ideas
Weighing Digital Tradeoffs in Private Equity
added Suraj Srinivasan, the Philip J. Stomberg Professor of Business Administration at Harvard Business School. “Pursuing a digital strategy is an especially valuable source of differentiated value creation by PE funds.” Yet digital... View Details
- 22 Dec 2015
- First Look
December 22, 2015
enterprises. The focus is on supply- and demand-side factors that help explicate cross-border expansion. The article explores how appropriability-informed and legacy-shaped entrepreneurial imagination motivates a process of creation and... View Details
Keywords: Carmen Nobel
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
the role of organization in regard to a business unit's success, or in the choice of which structure to use, is intertwined with a large number of other important factors. These include the strategy of the business, the quality of its... View Details
Keywords: by Robert Simons
- 03 May 2004
- Research & Ideas
Business History around the World
and Spain, on many Latin American countries, especially Argentina, Colombia, and Mexico, and on Chinese-speaking communities. Much of the best research is only available in local languages. Business historians have also widened their research agendas. Understanding the... View Details
Keywords: by Cynthia Churchwell
- 14 Jun 2011
- First Look
First Look: June 14
billion people, $1 to $3 a day; and 3) Extreme poverty: 1 billion people, less than $1 a day. Next, consider the roles of various groups in the value-creation relationship: consumers, coproducers, and clients. Specific strategies work... View Details
Keywords: Sean Silverthorne
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
and physical assets, not creating social value." Higher-ambition leaders, as the authors call them, also make decisions about long-term relationships with all their stakeholders in mind. "Consider United Stationers' strategy of 'enabling... View Details
Keywords: by Martha Lagace
- 07 Aug 2012
- First Look
First Look: August 7
other types of social strategies deliver bottom line benefits. The analysis follows stakeholder logic models connecting the impact of CSR initiatives on a stakeholder group (employees, customers, investors, government, the community, and... View Details
Keywords: Sean Silverthorne
- 22 Jul 2008
- First Look
First Look: July 22, 2008
their organizations can benefit. This premise has led to widespread promotion of collaboration—among front-line staff and between staff and managers—as a strategy to integrate front-line staff knowledge for performance improvement.... View Details
Keywords: Martha Lagace
- 14 Oct 2014
- First Look
First Look: October 14
firms. These findings remain robust when we address potential reverse causality by exploring the regional pattern and process of agglomeration. Publisher's link:... View Details
Keywords: Sean Silverthorne
- March 2002 (Revised June 2002)
- Case
EMCF: A New Approach at an Old Foundation
By: Allen S. Grossman and Daniel F. Curran
Michael Bailin, president of the Edna McConnell Clark Foundation (EMCF), embarked on a three-year effort to transform the foundation's grant-making in theory and practice. This case details his efforts to move from an "initiatives-based" approach in philanthropy to a... View Details
Keywords: Business Model; Philanthropy and Charitable Giving; Leadership; Management Practices and Processes; Performance Expectations; Non-Governmental Organizations; Cognition and Thinking; Customization and Personalization; Theory
Grossman, Allen S., and Daniel F. Curran. "EMCF: A New Approach at an Old Foundation." Harvard Business School Case 302-090, March 2002. (Revised June 2002.)
- 17 Jan 2012
- First Look
First Look: January 17
on this framework to identify critical shifts in mental models required for managing effectively in emerging markets and suggest core elements of the management learning process required to accomplish such a change. Read the article: View Details
Keywords: Sean Silverthorne