Skills - Publications - Faculty & Research

September 2008
Teaching Note

Chi Mei Optoelectronics (TN)

Teaching Note for [608-123]. View Details

Keywords: Diversification; Information Technology; Market Entry and Exit; Standards; Industry Clusters; Supply Chain; Production; Experience and Expertise; Biotechnology Industry; Chemical Industry; Taiwan; Asia; Korean Peninsula; China

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November 2003 (Revised March 2004)
Supplement

GE's Talent Machine: The Making of a CEO

By: Christopher A. Bartlett

CEO Jeff Immelt, ex-CEO Jack Welch, and HR Chief Bill Conaty discuss how GE has made talent development a source of sustainable competitive advantage. Immelt describes GE's deeply embedded philosophy around its people and how it has allowed the company to add value... View Details

Keywords: Business Conglomerates; Talent and Talent Management; Human Resources; Business or Company Management; Performance Capacity; Performance Effectiveness; Competitive Advantage; System; Value

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03 Jan 2016
Research & Ideas

NFL Black Monday: How Much Do Coaches Really Matter?

passing and running, defensive formations to protect the pass and the run—that Holcomb, Holmes Jr., and Connelly called resource bundles. Head coaches rely on their evaluations of players’ skills, and they reallocate players with specific View Details

Keywords: by Boris Groysberg & Abhijit Naik; Sports

01 Oct 2013
First Look

First Look: October 1

ideas lie outside their organizations, in an ecosystem of potential innovators who possess wide-ranging skills and knowledge." Publisher's link: http://sloanreview.mit.edu/article/spurring-innovation-through-competitions/ August 2013... View Details

Keywords: Sean Silverthorne

26 Jul 2010
Research & Ideas

Yes, You Can Raise Prices in a Downturn

Ross: In our experience, the best tact is the "sandwich" approach to organizational change: drive the concept from the top while developing skills and a track record at lower levels, usually through pilot programs in discrete... View Details

Keywords: by Sean Silverthorne; Retail; Consumer Products

05 Nov 2009
Research & Ideas

A Market for Human Cadavers in All but Name?

emergency medical workers, and medical researchers all demand cadavers or cadaver parts. As an illustration, orthopedic surgeons use human joints to fine-tune their skills to learn new procedures. Similarly, some researchers studying... View Details

Keywords: by Michel Anteby; Health

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

competitive threats Changing consumer demands Low barriers to entry Many niche opportunities As I've noted above, leaders who are successful in industries over a long period of time have become skilled at either adapting to or influencing... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

13 Nov 2007
Research & Ideas

Six Steps for Reinvigorating America

science and math play an extremely important role, and I'm worried that we're not educating our young people enough in science and math. We also need the arts to open their minds and their imaginations, but we need those basic skills in... View Details

Keywords: by Sean Silverthorne

19 Nov 2007
Lessons from the Classroom

Teaching The Moral Leader

differently they each think about the characters' choices. They hear arguments and interpretations that cause them to challenge their own views. And by repeatedly going through a process of analysis, interpretation, judgment, and debate, they hone their View Details

Keywords: by Sarah Jane Gilbert; Education

March 2022 (Revised March 2024)
Case

DaVita Responds to COVID

By: Susanna Gallani and David Lane

Early in August 2021, DaVita CEO Javier Rodriguez was assessing the ongoing impact of the COVID-19 pandemic on his firm, which provided life-sustaining kidney dialysis to roughly 240,000 people. Effective infection control practices and information sharing had ensured... View Details

Keywords: COVID-19 Pandemic; Change Management; Communication; Talent and Talent Management; Fairness; Values and Beliefs; Corporate Accountability; Health Care and Treatment; Health Pandemics; Human Resources; Employee Relationship Management; Retention; Wages; Working Conditions; Leadership Style; Crisis Management; Organizational Culture; Health Industry; United States

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16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

Ask board members their most important duty, and they will likely say it is appointing and overseeing the CEO. Yet many boards fail to make appropriate choices, often because they don’t prepare candidates for the challenges they will inevitably face after stepping into... View Details

Keywords: by Bill George

2011
Working Paper

CEO Bonus Plans: And How to Fix Them

By: Kevin J. Murphy and Michael C. Jensen

Almost all CEO and executive bonus plans have serious design flaws that limit their benefits dramatically. Such poorly designed executive bonus plans destroy value by providing incentives to manipulate the timing of earnings, mislead the board about organizational... View Details

Keywords: Business Earnings; Competency and Skills; Cost of Capital; Executive Compensation; Risk Management; Performance Evaluation; Projects; Motivation and Incentives; Value

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25 Mar 2014
First Look

First Look: March 25

and cultural assets, as well as skills and ideologies across borders. The chapter argues that capitalism proved much better than political leaders in building institutions that coordinated activities across borders, but also points to the... View Details

Keywords: Sean Silverthorne

08 Jun 2009
Research & Ideas

The Return of the Salesman

the mid-1920s, Bruce Barton produced The Man Nobody Knows, comparing Jesus to a sales and advertising man. In the middle of the Great Depression, Dale Carnegie, a former Armour salesman, wrote the bestseller How to Win Friends and Influence People, which taught success... View Details

Keywords: by Sean Silverthorne; Retail

August 2010 (Revised October 2012)
Exercise

To Catch a Vandal: A Power & Influence Exercise

By: Amy J.C. Cuddy, Ruwan Tharindu Gunatilake and Meredith Hodges

This exercise is based on the "Mafia" game created by psychologist Dimma Davidoff, and is designed to give students a broad introduction to multiple theories of influence and to challenge their instincts about which techniques are the most powerful and how they may be... View Details

Keywords: Nonverbal Communication; Knowledge Use and Leverage; Management Analysis, Tools, and Techniques; Management Skills; Groups and Teams; Power and Influence; Trust

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Article

Unraveling the Process of Creative Destruction: Complementary Assets and Incumbent Survival in the Typesetter Industry

By: M. Tripsas

When radical technological change transforms an industry established firms sometimes fail drastically and are displaced by new entrants, yet other times survive and prosper. Drawing upon an unusually rich data set that covers the technological and competitive... View Details

Keywords: Technology; Transformation; Market Entry and Exit; Competition; History; Management Analysis, Tools, and Techniques; Business Processes; Competency and Skills; Assets; Perspective; Disruptive Innovation

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06 Dec 2010
Sharpening Your Skills

Sharpening Your Skills: Doing Business in Emerging Markets

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I identify opportunities in emerging markets? How important are... View Details

01 Jun 2010
Sharpening Your Skills

Sharpening Your Skills: Social Reporting

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: What's the best way to report nonfinancial metrics? How can nonprofit... View Details

Keywords: by Staff

May 2020 (Revised January 2022)
Case

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)

By: Linda A. Hill, Allison J. Wigen and Emily Tedards

Michael Ku joined Pfizer in 2011, after the company had undergone three large-scale mergers and acquisitions. His mission was to drive the digital transformation of the company’s clinical supply chain, but he knew he had to start with the culture. Over the next eight... View Details

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1998
Journal Article

Ford's Model-T: Pricing over the Product Life Cycle

By: Ramon Casadesus-Masanell

The pricing decisions monopolistic firms make over time are determined to a large extent by the complex interplay of two distinct sets of elements: demand- and supply-based considerations. Demand factors include the possibilities of (a) exercising dynamic price... View Details