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- All HBS Web
(2,919)
- News (463)
- Research (2,173)
- Events (40)
- Multimedia (14)
- Faculty Publications (1,401)
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- 04 Jan 2010
- Research & Ideas
Best of HBS Working Knowledge 2009
wild." Key concepts include: The harmful side effects of goal setting are far more serious and systematic than prior work has acknowledged. Goal setting harms organizations in systematic and predictable ways. The use of goal setting... View Details
Keywords: by Staff
- 11 Mar 2008
- First Look
First Look: March 11, 2008
technological outcome predicted by purely economic or organizational models. We also show that interactions of producers, users and institutions shape the development of collective frames around the meaning of new technologies. We thus... View Details
Keywords: Martha Lagace
- 14 Aug 2007
- First Look
First Look: August 14, 2007
Behavioral research suggests that human learning in some multi-agent systems can be predicted with surprisingly simple "foresight-free" models. The current note discusses the implications of this research, and its relationship... View Details
Keywords: Martha Lagace
- 19 Sep 2006
- First Look
First Look: September 19, 2006
channels will fuel a shift in consumption away from hits to a much larger number of lower-selling niche products. While the long-tail view predicts an increase in the heterogeneity of consumption patterns, the well-known superstar effect... View Details
Keywords: Sean Silverthorne
- 12 Sep 2005
- Research & Ideas
The Broadband Explosion: Thinking About a Truly Interactive World
non-obvious, second-order effects—things we can't see clearly right now. The human tendency in trying to predict what will happen in the future is to extrapolate in a straight line from today. So we imagine doing more of what we do with... View Details
- 08 Jan 2018
- Research & Ideas
The Startling Percentage of Financial Advisors with Misconduct Records
firm has a high percentage of misconduct doesn’t mean all of its advisors are bad. “Customers shouldn’t necessarily be afraid of firms with high levels of misconduct, but they should make use of the resources publicly available to them,” he says. Since past behavior... View Details
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
citizens could meet these kinds of calamities with ease and cool minds." Eric Schmidt echoed this call to action in commenting that "readiness is only achieved through practice." E. Hassen observed that "events cannot be View Details
Keywords: by James Heskett
- March 2017 (Revised March 2022)
- Case
Flashion: Art vs. Science in Fashion Retailing
By: Kris Ferreira and Karim R. Lakhani
Kate Wilson, retail analytics manager at Flashion, a fashion flash-sale site, is tasked with developing analytics to optimize pricing for first-exposure products on the site. Many in the industry have relied on years of experience and intuition to determine pricing—can... View Details
Keywords: Analytics; Pricing; Data; Service Operations; Forecasting and Prediction; Internet and the Web; Technology Adoption; Mathematical Methods; Decision Making; E-commerce; Retail Industry; Fashion Industry; United States
Ferreira, Kris, and Karim R. Lakhani. "Flashion: Art vs. Science in Fashion Retailing." Harvard Business School Case 617-059, March 2017. (Revised March 2022.)
- 28 Jan 2014
- First Look
First Look: January 28
predict the future, with the aim of profiting from their forecasts. This book chronicles the lives and careers of the men who defined this first wave of economic fortune tellers, men such as Roger Babson, Irving Fisher, John Moody, C. J.... View Details
Keywords: Sean Silverthorne
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
Many people feel pulled between work and home, have to accomplish work with constrained resources, and are facing high job demands—three factors that predict lower engagement and greater burnout. Low-cost, light touch interventions can... View Details
Keywords: by Dina Gerdeman
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
The coronavirus crisis forced health care providers to mobilize in ways few could have predicted six months ago, revealing not only the system’s weaknesses but its profound ingenuity. Within weeks, providers worldwide set up drive-through... View Details
Keywords: by Danielle Kost
- 07 Apr 2015
- First Look
First Look: April 7
invest in external R&D to acquire new product lines and in internal R&D to improve their existing product lines. A baseline model derives the theoretical implications of weaker scaling for external R&D versus internal R&D, and the resulting View Details
Keywords: Sean Silverthorne
- 31 Aug 2010
- First Look
First Look: August 31
various disciplines. Recent work has begun to focus on a previously overlooked factor predicting dishonest behavior: the beneficiary or victim of dishonest acts. In two laboratory experiments, we manipulate the level of resources... View Details
Keywords: Sean Silverthorne
- 05 Jun 2007
- First Look
First Look: June 5, 2007
example, may have been designed to serve various segments. But in fact they take advantage of how difficult it is for customers to predict their needs (such as how many cell phone minutes they'll use each month) and make it hard for them... View Details
Keywords: Martha Lagace
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
Today's frenzied world of dot-com mania might have been hard to predict 25 years ago, but the Class of 1975 has always had an eye for opportunity. For its time, the class had a sizable number of military officers familiar with strategic... View Details
Keywords: by Susan Young
- 06 Apr 2016
- What Do You Think?
As Tim Cook, How Would You Tackle Apple's Next Challenge?
lauded by some for defending the integrity of its products and the security of the owners of its products. All of this makes for a classic Harvard Business School case problem. We should be well prepared to discuss it. And now the story has updated itself. As some of... View Details
- 10 Apr 2014
- Research & Ideas
Book Excerpt--‘Accelerate: Building Strategic Agility for a Faster-Moving World’
inaccurate and increasingly troublesome. Management is a set of well-known processes that help organizations produce reliable, efficient, and predictable results. Really good management helps us do well what we more or less know how to do... View Details
Keywords: Re: John P. Kotter
- 17 Feb 2014
- Research & Ideas
Companies Detangle from Legacy Pensions
option is for companies to "de-risk" their pension plan by putting assets into more predictable investments that generate enough income while still reducing the risk due to market or interest rate volatility. To do that, some... View Details
- 21 Sep 2010
- First Look
First Look: September 21, 2010
organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study investigates this idea... View Details
Keywords: Sean Silverthorne
- 06 Jul 2009
- What Do You Think?
Are You Ready to Manage in an Irrational World?
approach has supposed." Marie Taillard adds, "we are shifting away from thinking that we can predict or control the behavior of others ." Because economics is a study of value, Deepak Alse comments that "what we need... View Details
Keywords: by Jim Heskett