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  • All HBS Web  (3,885)
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  • 28 Feb 2011
  • Research & Ideas

The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior

task of scoring themselves on the anagram test. They were told to pay themselves from the envelope on their desks according to their performance. The results showed that the students who completed the cheese maze were far more likely to... View Details
Keywords: by Carmen Nobel
  • 20 Sep 2004
  • Research & Ideas

How Consumers Value Global Brands

forgiven Shell for what they [did] with that oil rig." An Australian argued: "McDonald's pays back locally, but it is their duty. They are making so much money, they should be giving back." The playing field isn't level;... View Details
Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor
  • 10 Sep 2001
  • Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

battle (to get $700,000 minus legal fees) will exceed the defendant's assessment of his exposure (to pay $500,000 plus fees). Without significant risk aversion, the divergent assessments would block any out-of-court settlement. This... View Details
Keywords: by James K. Sebenius
  • 26 Aug 2024
  • Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
Keywords: by Michael Blanding; Information Technology; Information; Technology
  • 12 Jul 2016
  • First Look

July 12, 2016

gaining information. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51329 July–August 2016 Harvard Business Review How to Pay for Health Care By: Porter, Michael E., and Robert S. Kaplan Abstract—The United States stands... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2016
  • Research & Ideas

Maybe Uber isn't God's Gift to Mankind

so. “You could try to explain to your customer why your product has a higher price: You don’t kill fish, and your competitor does. But many customers will have a hard time convincing themselves to pay extra for that, even if they care... View Details
Keywords: by Carmen Nobel; Transportation; Insurance
  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

technology-oriented start-ups. "You need to look at the conditions [that might contribute to success or failure]. A robust strategy pays off." As for the smart grid, years ago many thought it might be in place by now throughout... View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 13 Jun 2012
  • HBS Case

HBS Cases: A Startup Takes On the Credit Ratings Giants

host of potential competitors have been squeezed out. Small raters employ the subscription-based business model, and large firms use the investor pays model. "There's limited room for medium-sized raters," Becker explains.... View Details
Keywords: by Maggie Starvish; Banking; Financial Services
  • 15 Aug 2011
  • Research & Ideas

A New Model for Business: The Museum

pay a fair or even premium price for products and services that really suit them. If companies are smart about this, the increases in profits from new and more satisfied customers can more than offset losses from helping some customers... View Details
Keywords: by Carmen Nobel
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

lack of experimentation by paying more attention to and learning more from each experiment. The researchers found strong learning effects among employees in settings where they were monitored by their bosses somewhat loosely. In settings... View Details
Keywords: by Staff
  • 23 Jan 2018
  • First Look

First Look at New Research and Ideas, January 23, 2018

cross-occupational survey (Study 1), we found that idle time occurs frequently across all occupational categories; we estimate that employers in the United States pay roughly $100 billion in wages for time that employees spend idle.... View Details
Keywords: Sean Silverthorne
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

environmental value of their efforts can see a big payoff. Consumers have demonstrated willingness to reward such companies by paying 5 to 8 percent more for their products. "For the kind of CSR that Interface practices, it's important... View Details
Keywords: by Dina Gerdeman
  • 27 Oct 2009
  • First Look

First Look: October 27

and affiliated physicians. Over the last two decades, through a combination of active legal defense and medical error prevention, the RMF has successfully controlled the medico-legal costs of physicians practicing at the Harvard teaching hospitals; consequently, its... View Details
Keywords: Martha Lagace
  • 10 Dec 2007
  • HBS Case

One Laptop per Child

be put in the path of adoption. If you are a technology-centric person, in the West you don't think in terms of a computer replacing a teacher, but in a budget-strapped developing country environment, resources are so limited, there aren't enough teachers. Should PCs... View Details
Keywords: by Martha Lagace; Computer
  • 04 Apr 2007
  • Research & Ideas

The Business of Global Poverty

microfinance is helping to reduce Bangladesh's poverty levels by 2 percent a year. Paying The Way With Microfinance Michael Chu, a private-equity specialist at KKR before joining ACCION International, was instrumental in spreading... View Details
Keywords: by Garry Emmons
  • 18 Jul 2005
  • Research & Ideas

Identify Emerging Market Opportunities

openness and the sociopolitical atmosphere) or some of the market factors, but few pay attention to both. We have developed sets of questions that companies can ask to create a map of each country's context and to gauge the extent to... View Details
Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha
  • 26 Feb 2001
  • Research & Ideas

Evolving for Success [Part One]

next logical stage of development in terms of how we manage, how we lead. It also means evolving ourselves so that we are better suited for a world of networked communications. Q: What inspired you to begin exploring this kind of evolution? A: When I started to View Details
Keywords: by Staff
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

increasingly using crowdsourced public goods as inputs for innovation and production. Counterintuitively, some firms pay their employees to contribute to the creation of these goods, which can be used freely by their competitors. This... View Details
Keywords: Dina Gerdeman
  • 21 Jun 2011
  • First Look

First Look: June 21

their willingness to pay for two product characteristics and marginal costs are increasing with the quality level chosen on each attribute. We show that while firms seek to manage competition through product positioning, their... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

Clinic. It’s organized around the patient, not the care provider. The work and pay are largely based on team performance. Medical “stars” would find the place very uncomfortable. And yet, through collaboration and teamwork, the people of... View Details
Keywords: by Jim Aisner; Retail
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