Publications

01 Sep 2020
Blog Post

6 Ways to Support COVID-Weary Employees

cultural differences along which societies and organizations vary. Culturally tight organizations have stricter social norms and rules of... View Details

Keywords: All Industries

March 1978
Case

Lincoln Electric Co. (B)

Reaction of a recent MBA to the climate, motivational systems, and management practices of the Lincoln Electric Company. View Details

Keywords: Business or Company Management; Management Practices and Processes; Organizational Culture

1 Jan 2021
Interview

Encore Teams That Succeed with Amy Edmondson

By: Amy C. Edmondson and Wanda Wallace

Teams in which people are not afraid to speak up, to challenge, to risk saying a wild idea are teams with the best performance. Google has found that psychological safety is a key component of their best teams. Yet, people are afraid of causing trouble, looking... View Details

Keywords: Psychological Safety; Organizational Culture; Trust; Groups and Teams; Performance Effectiveness

March 2018 (Revised October 2019)
Case

Yo-Yo Ma and Silkroad

By: Rohit Deshpandé, Paul A. Gompers and Scott Duke Kominers

Silkroad—a cross-cultural music collaboration that world-famous cellist Yo-Yo Ma had spearheaded since 1998, was preparing to celebrate its 20th anniversary. In parallel, Ma was stepping back from his role as the organization’s Artistic Director. Silkroad had come of... View Details

Keywords: Managing Diverse Teams; Leadership Transitions; Global Innovation; Music; Cultural Entrepreneurship; Nonprofit Organizations; Music Entertainment; Leadership; Transition

February 1999
Case

Guaranty Trust Bank PLC Nigeria (D)

By: Lynn S. Paine and Hal Hogan

Supplements the (A) case. View Details

Keywords: Growth and Development; Trends; Moral Sensibility; Ethics; Organizational Culture; Law; Banking Industry; Nigeria

Student-Faculty-Profile

Lauren Taylor & Rebecca Henderson

Rebecca and Lauren are working on a book about innovation and change, exploring how to drive innovation in large organizations and uncovering what it is about organizational culture that makes change so... View Details

Web

Design: At, Into, & Beyond - Race, Gender & Equity

to our work directly impacts how the world is able to engage with it. A significant amount of our time is spent at work. We seek out roles within organizations that speak to our inclinations and skills. We curate questions for our... View Details

20 Mar 2025
Blog Post

IFC India 2025: Illuminating India’s Solar Future: Reflections on Tata Solar Manufacturing Plant Visit

Professor Vikram Gandhi’s Immersive Field Course (IFC) “Development while Decarbonizing: India’s Path to Net-Zero" delved into the critical aspect of decarbonization and sustainability goals amid India's rapid development. The course presented an opportunity for... View Details

August 2001 (Revised April 2003)
Case

International Trachoma Initiative

By: Diana Barrett, James E. Austin and Sheila McCarthy

In an effort to combat trachoma, a major eye disease, the Clark Foundation entered into a partnership with Pfizer Pharmaceuticals. After a successful pilot project, a joint initiative was established (the Trachoma initiative) that has as its goal to eradicate the... View Details

Keywords: For-Profit Firms; Joint Ventures; Globalization; Mission and Purpose; Organizational Culture; Alliances; Partners and Partnerships; Non-Governmental Organizations; Health Industry

Find at Harvard

26 Oct 2020
News

A Social Impact Roadmap; Arts Leadership in a Pandemic; Amplifying Hispanic Contributions

good? And if we believe profit, purpose and social returns are not in conflict, how do we put that theory into action as a corporate executive, entrepreneur, or investor?” Cissy Chen (MBA 2019), who helped organize the event for the HBS... View Details

Keywords: Margie Kelley

10 Mar 2021
News

Shattering Glass

count. There are many organizations nowadays that know how to count the numbers—but they still have cultures that are not inclusive. In your research, you found that many women in college today don’t see... View Details

Keywords: April White; gender equity; Management of Companies and Enterprises; Management

July 2010
Teaching Note

Hema Hattangady and Conzerv (TN) (A) & (B)

By: Michael L. Tushman and David Kiron

Teaching Note for 409022 and 411012. View Details

Keywords: Leadership Development; Organizational Culture; Decisions; Organizational Structure; Motivation and Incentives; Human Resources; Energy Industry; India

June 2004
Case

Aventis SA (A): Planning for a Merger

By: Joshua D. Margolis and Carin-Isabel Knoop

Eight executives at Hoechst and Rhone-Poulenc must make four crucial decisions on the eve of merging their companies to become Aventis--what would become the world's third largest pharmaceutical firm. In addition to formulating a vision and strategy, the two firms must... View Details

Keywords: Problems and Challenges; Mergers and Acquisitions; Horizontal Integration; Organizational Design; Organizational Culture; Pharmaceutical Industry; United States

06 Dec 2011
First Look

First Look: Dec. 6

as identity work and show how subtle forms of gender bias in the culture and in organizations interfere with the identity work of women leaders. Based on this insight, we revisit traditional approaches to... View Details

Keywords: Sean Silverthorne

July 2002 (Revised August 2002)
Case

Washington Hospital Center (B): The Power of Insight

By: Rosabeth M. Kanter and Michelle Heskett

Dr. Craig Feied considers how to take a major technical innovation beyond his own department into a large hospital system. Reviews how proprietary information systems became indispensable in the department of emergency medicine and what it took to introduce the change... View Details

Keywords: Change Management; Health Care and Treatment; Nonprofit Organizations; Medical Specialties; Organizational Culture; Crisis Management; Technological Innovation; Higher Education; Adoption; Health Industry; District of Columbia

23 Dec 2009
News

In the Zone

While a number of organizations work to address the inequities that exist in America’s public schools, one in particular has caught the eye of President Obama. And with good reason: the Harlem Children’s Zone (HCZ), recently featured on... View Details

Keywords: Julia Hanna; Elementary and Secondary Schools; Educational Services

June 2020
Teaching Note

The New LAX: Ready for Takeoff?

By: Boris Groysberg, Carin-Isabel Knoop, Kerry Herman and Amy Klopfenstein

This teaching note serves as a supplement to “The New LAX: Ready for Takeoff?” HBS 420-025. View Details

March 2004 (Revised June 2004)
Case

Massport (A): The Aftermath of 9/11

This case looks at the turnaround at the Massachusetts Port Authority after the 9/11 terrorist attacks. It begins with the situation during the immediate aftermath of 9/11 and then describes how the new CEO restructures the public agency to operate much more like a... View Details

Keywords: Organizational Change and Adaptation; Change Management; Corporate Accountability; National Security; Governance Controls; Organizational Culture; Public Administration Industry; Massachusetts

March 2002 (Revised June 2005)
Case

AOL Time Warner, Inc.

By: Stephen P. Bradley and Erin Sullivan

AOL Time Warner, which has been billed as the "first fully integrated media and communications company of the Internet Century," raises the fundamental question of how value will be created and captured by the merger of AOL and Time Warner. This case describes just how... View Details

Keywords: Mergers and Acquisitions; Internet and the Web; Value Creation; Organizational Culture; Consolidation; Change Management; Telecommunications Industry; Media and Broadcasting Industry; United States