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  • All HBS Web  (7,298)
    • People  (14)
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  • May 2003
  • Module Note

Building Capabilities for Experimentation, Learning, and Prototyping

By: Stefan H. Thomke
Describes the conceptual foundations and pedagogy for a module on managing experimentation, learning, and prototyping in the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Shows how... View Details
Keywords: Service Delivery; Product Development; Learning; Technological Innovation; Information Technology; Management
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Thomke, Stefan H. "Building Capabilities for Experimentation, Learning, and Prototyping." Harvard Business School Module Note 603-089, May 2003.
  • April 2004 (Revised November 2004)
  • Background Note

Why Complex Systems Fail

Operationally excellent organizations create competitive opportunities for themselves that are not available to their peers. One view of the manager's competitive dilemma is to pick the right position for his organization, differentiating it, for example, as a... View Details
Keywords: Organizations; Complexity
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Spear, Steven J., and Bryce LaPierre. "Why Complex Systems Fail." Harvard Business School Background Note 604-083, April 2004. (Revised November 2004.)
  • October 2000 (Revised March 2004)
  • Case

Software Associates

By: Robert S. Kaplan
The president of a small consulting firm has just seen his second-quarter profit and loss statement, showing an increase in revenues but a substantial decline in profits. He asks his chief financial officer to explain the results. The CFO works hard to accumulate... View Details
Keywords: Budgets and Budgeting; Cost; Financial Statements; Production; Management Analysis, Tools, and Techniques; Information Technology Industry; Consulting Industry
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Kaplan, Robert S. "Software Associates." Harvard Business School Case 101-038, October 2000. (Revised March 2004.)
  • 04 Mar 2024
  • What Do You Think?

Do People Want to Work Anymore?

an acquaintance complaining about how his retail business had changed. You guessed it. He told me that people just didn’t want to work anymore. He had adjusted in similar ways to the letter-writer. With what sounded like added effort, he apparently was still View Details
Keywords: by James Heskett
  • July 2022 (Revised November 2022)
  • Case

Building a Mishap-Free U.S. Navy

By: Amy C. Edmondson, Herman B. Leonard, Michael W. Toffel and Michael Norris
In 2021, Kevin “Bud” Couch, a retired Navy captain who was now working as a civilian employee of the Navy Safety Center, was trying to determine how best to reduce the risk of Navy mishaps. The Navy had experienced a series of major mishaps in 2017 that had led to a... View Details
Keywords: National Security; Safety; War; Ship Transportation; Risk Management; Operations; Singapore; Tokyo; San Diego
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Edmondson, Amy C., Herman B. Leonard, Michael W. Toffel, and Michael Norris. "Building a Mishap-Free U.S. Navy." Harvard Business School Case 622-116, July 2022. (Revised November 2022.)
  • September 2017 (Revised March 2023)
  • Case

Careem: Raising a Unicorn

By: Shikhar Ghosh and Alpana Thapar
This case follows two ex-McKinsey consultants, Magnus Olsson and Mudassir Sheikha, who in search of their true purpose decide to found Careem, a Dubai-based ride-hailing service. Following its launch in July 2012, Careem experiences rapid growth of 30% per month in the... View Details
Keywords: Entrepreneurship; Business Startups; Information Technology; Organizational Culture; Decision Making; Growth Management; Organizational Change and Adaptation; Transportation Industry; Technology Industry; Middle East; North Africa; United Arab Emirates
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Ghosh, Shikhar, and Alpana Thapar. "Careem: Raising a Unicorn." Harvard Business School Case 818-022, September 2017. (Revised March 2023.)
  • December 2011 (Revised April 2013)
  • Case

Brasil Foods

By: David E. Bell and Natalie Kindred
In mid-2011, the management of Brasil Foods, a leading Brazilian branded foods producer and protein exporter, is evaluating strategies for international and domestic growth. The team has just received approval from Brazil's antitrust authorities to complete the merger... View Details
Keywords: Global Strategy; Growth and Development Strategy; Competitive Advantage; Agriculture and Agribusiness Industry; Brazil
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Bell, David E., and Natalie Kindred. "Brasil Foods." Harvard Business School Case 512-013, December 2011. (Revised April 2013.)
  • 2018
  • Race & 21st century economy: Access, investments and institution-building

The Importance of Entrepreneurship to the Black Community

  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

States has often turned to cutting-edge technology solutions to solve strategic and operational challenges. “Costs tend to rise in all organizations unless managers and their staffs are skilled in industrial... View Details
Keywords: by J. Ronald Fox; Service
  • November 1997
  • Background Note

Note on Knowledge Management, A

By: David A. Garvin and Artemis March
Provides an overview of knowledge management, including descriptions of knowledge management strategies, processes, organization, infrastructure, systems, and challenges. Describes the approaches at two leading consulting firms, Arthur Andersen and Ernst & Young, that... View Details
Keywords: Knowledge Management; Management Style; Management Systems; Infrastructure; Organizations; Business Strategy
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Garvin, David A., and Artemis March. "Note on Knowledge Management, A." Harvard Business School Background Note 398-031, November 1997.
  • December 1980 (Revised December 1984)
  • Case

Hudepohl Brewing Co.

By: Malcolm S. Salter
Presents the problem of how an established regional brewer can survive the onslaught of national breweries, some of which are being cross-subsidized by diversified parent companies. Requires detailed analysis of what operations are profitable and unprofitable for... View Details
Keywords: Business Subsidiaries; Profit; Management Analysis, Tools, and Techniques; Industry Growth; Private Ownership; Problems and Challenges; Competition; Diversification
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Salter, Malcolm S. "Hudepohl Brewing Co." Harvard Business School Case 381-092, December 1980. (Revised December 1984.)
  • October 1994
  • Case

Kamakura Ironworks Company, Ltd.

Describes cost management techniques in a supplier chain in the Japanese automotive industry. Exposes students to interorganizational cost management systems and explores when cost systems are required and when they can be switched off. Also illustrates supportive... View Details
Keywords: Cost Accounting; Cost Management; Supply Chain; Auto Industry; Japan
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Cooper, Robin, and Takeo Yoshikawa. "Kamakura Ironworks Company, Ltd." Harvard Business School Case 195-056, October 1994.
  • November 2019 (Revised December 2020)
  • Case

Grupo Éxito: Facing Colombia's Competitive Grocery Retail Industry

By: José B. Alvarez, Carla Larangeira, Jenyfeer Martinez Buitrago and Miguel Diaz Moreno
Grupo Éxito, a leading South American retailer, faced declining market shares in Colombia in 2019 with the arrival of low-cost competitors and emerging digital trends. Originally founded in Medellín, Éxito had over the course of its seventy-year history evolved from a... View Details
Keywords: Grocery; Market Share; Information Technology; Trends; Competitive Strategy; Retail Industry; Colombia; Latin America
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Alvarez, José B., Carla Larangeira, Jenyfeer Martinez Buitrago, and Miguel Diaz Moreno. "Grupo Éxito: Facing Colombia's Competitive Grocery Retail Industry." Harvard Business School Case 520-043, November 2019. (Revised December 2020.)
  • March 2004 (Revised June 2004)
  • Case

Massport (A): The Aftermath of 9/11

This case looks at the turnaround at the Massachusetts Port Authority after the 9/11 terrorist attacks. It begins with the situation during the immediate aftermath of 9/11 and then describes how the new CEO restructures the public agency to operate much more like a... View Details
Keywords: Organizational Change and Adaptation; Change Management; Corporate Accountability; National Security; Governance Controls; Organizational Culture; Public Administration Industry; Massachusetts
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Roberto, Michael, and Erika Ferlins. "Massport (A): The Aftermath of 9/11." Harvard Business School Case 304-081, March 2004. (Revised June 2004.)
  • February 2006 (Revised August 2006)
  • Case

Investment Banking at Thomas Weisel Partners

By: Malcolm P. Baker and Lauren Barley
Thomas Weisel Partners (TWP), a San Francisco-based bank focusing on emerging growth companies, is considering its strategy in the context of regulatory, competitive, and legal changes. Blake Jorgensen, the chief operating officer and co-director of investment banking,... View Details
Keywords: Strategy; Business or Company Management; Conflict of Interests; Change Management; Investment Banking; Financing and Loans; Laws and Statutes; Financial Strategy; Corporate Finance; Banking Industry; San Francisco
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Baker, Malcolm P., and Lauren Barley. "Investment Banking at Thomas Weisel Partners." Harvard Business School Case 206-091, February 2006. (Revised August 2006.)
  • Career Coach

Erika Osterling

Erika (HBS '09, ITESM '00) brings 20 years of experience as an operating leader and advisor. She has spent most of her career within Energy & Industrial, with additional roles in Consumer and Retail. Erika's 12+ year career at GE... View Details
Keywords: Energy; Oil & Gas; Energy; Private Equity; Financial Services (All); Manufacturing
  • Career Coach

Alejandro Maldonado

key players in the industry and was then acquired by a strategic player. Since 2012, Alejandro has trained and been a coach for students and alumni at Harvard Business School, where he developed his passion for talent and career development topics. He is currently an... View Details
Keywords: Consulting; Education; Emerging Markets; Investment Banking; Financial Services (All); Private Equity; Financial Services (All); Social Enterprise; Impact Investing; Financial Services (All)
  • November 2009 (Revised August 2011)
  • Case

Warner Bros. Entertainment

By: Gary P. Pisano and Alison Berkley Wagonfeld
Examines the process used by a major motion picture studio to develop and select movie projects. Warner Bros.' strategy is to focus its efforts on a small number of major "event" films (i.e., films with the potential to generate gross box office receipts of $300... View Details
Keywords: Decision Choices and Conditions; Film Entertainment; Risk Management; Product Development; Strategic Planning; Projects; Sales; Motion Pictures and Video Industry
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Pisano, Gary P., and Alison Berkley Wagonfeld. "Warner Bros. Entertainment." Harvard Business School Case 610-036, November 2009. (Revised August 2011.)
  • 31 Oct 2023
  • HBS Case

Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?

McKinsey, serving as managing director of the Boston office and leader of the global merger integration practice during that period. “These dilemmas will happen, and they will happen faster and sooner than you expect.” “There are few... View Details
Keywords: by Michael Blanding; Consulting
  • October 2020 (Revised June 2021)
  • Case

The Bronx Community Foundation

By: Brian Trelstad and Aldo Sesia
Derrick and Desmon Lewis were both successful professionals in the consulting and banking industries. They were born and raised in The Bronx, New York City’s poorest borough. The Lewis brothers had always wanted to give back to the community. In 2016 they launched a... View Details
Keywords: Community Foundations; Social Enterprise; Social Entrepreneurship; Relationships; Business Model; Social Issues; New York (city, NY); United States
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Trelstad, Brian, and Aldo Sesia. "The Bronx Community Foundation." Harvard Business School Case 321-011, October 2020. (Revised June 2021.)
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